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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Love the ease of booking that this app provides. Made simple for use by anyone
I always purchased tickets with you but this last tome you did chage my return and the waiting connection is to long I accidently accepted and I call to explain that to you and the agent was mean and said that it was not her fault if I accepted so can't help me to change the return and long wait at the connection. Is to me like I lost my money.
After spending hours looking for reasonable airline tickets on various sites, I saw the cheapoair site and found tickets (and a rental car) for nearly half of what I had been able to find searching other ways.
Always buy my tickets with your company.I loved... Thanks
It's clear details also I can choose per a trip going & to see what availability to come back on timing 👌
Able to get ticket and pay without much hassle. Flight selection was good.
Always find best prices and like that they offer flexible tickets
Yes I'm very happy with your service, it safe to book flights with you
So far I get various flight options to make an informed decision.
I like the swift response to queries, its second to none. Clients are always constantly updated.
Very hard to confirm payment. Email of failure always pops up.
Great experience customer service support helpful thanks 👍👍👍👍
Excellent customer service. Agent provided service from the heart
Love buying from Cheapoair. They always have the Best prices.
Great amazing experience amazing service that makes my life easier and quick like a google searcn engine
By its Name CheapOair...helps me a lot to find the lowest airfare for all my personal travels
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Airlines make change to their flight schedules for many reasons. This is something that we, as an agency, have no voice in. We understand that it can be frustrating when your chosen itinerary is affected.