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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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A little confusing, thought I was booking cheap, bag not included in final price!
It take less time than the other airline companies. The price is also within my budget
Efficient and willing to help. True travel agency feel
I like that they listen to your problem or request
Fast doing online purchases through my App is easy access for me
It was.very User friendly and quickest to speak to a live person I did not like that I was charged $500 for an additional ticket the very next day for the same flight.
Booking my flight was quick and easy. I found the best pricing and I received confirmation right away.
Experience has been great
Easy to use, reasonable rates, good customer service
Never have a problem with your service when booking with Cheap o Air
This is my third travel plan made on CheapOair. Not disappointed yet. Thanks.
I am a regular customer for many years. It's much easier for me to book online
Good experience and easy to use. Save time and money. Satisfied
Good experience with my flight with CheapOair and will continue using for my flight.
L
Coming along just fine. Keep going. I will remain a loyal customer
Your online service is excellent and seamless; getting better and better
The representative made me feel comfortable & was very professional.
They get expensive prices. Sometimes Expedia will have better prices. The app crash all the time and you don't get real deals with it so it is a waste of time
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations.
The process is efficient and easy to use at anytime through phone or computer.
Always good experience in booking my trip with this service.
Maybe because I booked with you the agency the airline change itinerary without reason. The itinerary change in two segments, changing the layover from 2 hours to 4 hours, unacceptble.
It doesn't matter who you booked with if the airline changes their flights it is across the board.
Maybe because I booke with agency the airline change itinerary without reason.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank You! We appreciate your feedback and look forward to serving your future travel needs.