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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Han sido muy cordiales y me gusto el precio deseo tener una buena esperiencia
Perfect customer service and cheap tickets. Cheap pair the best
Schedule best fit to my needs. Thank you cheapoair for the terrific service.
The customer service was horrible. Get better service support to deal with customers please.
Very good 👍 service and and they have good customer service
Fast and easy able to view flights and car rentals available for use
CheapOair consistently delivers exceptional service to its clients by offering a wide range of flight options, making it easy to find flights on dates that suit their needs. Their platform allows travelers to explore various schedules and pricing, ensuring flexibility and affordability for every type of traveler. This level of convenience makes planning trips both stress-free and efficient, whether for business or leisure.
Very nice experience in booking. I hope to book again for our ticket way home
Great service you can count on CheapOair it is the best when your travels plans are last minute. I highly recommend it, they are Fast and Easy!
Thanks CheapOair
Excellent fast and reliable. Easy booking. My one stop website
1. Easy website to navigate a flight
Booking.
2. On the telephone, the customer
Service representative was very
Professional, helpful & polite.
Dealing with him was like a breadth of
Fresh air.
3. Very pleasant experience overall
Very good dealing and services. For this reason we are booking through cheapOair for travelling tickets.
Satisfied with the service. The check in counter was not easy to locate, had to cheapoair and even the agent was not sure of the exact location.
Don't know what my carry on is going to cost me and don't know my seat number.
I need a cheap flight to do some errands and thankful that this website served its purpose.
Website easy to use, thus easy Also appreciated opportunity to book hotel and car.
Quick and easy Had no problems. Haven't took the trip yet so I hope it's as smooth as the booking
I'm happy to Customer service. They're doing Excellent Job.👍
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


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