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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Had easy booking and helpful tips when booking with cheapoair flights
So far so good it's a first time thet i use cheapoair i hope it will be good flight and thank you so much
It's en easy to use platform, even tho I made I mistake by not selecting my return date so I had change stuffs but when I realized I was able to get e return date with the same airline it amazes me.
I always use cheapoair. Love it. Always come up with good prices.
1. Easy website to navigate a flight
Booking.
2. On the telephone, the customer
Service representative was very
Professional, helpful & polite.
Dealing with him was like a breadth of
Fresh air.
3. Very pleasant experience overall
Servicio rápido con claridad. Muy buena combinación de parte del personal de ayuda al cliente.
I have had hotel, car, and flight reservations. They were the best price and I was always updated when there were any changes.
I made a reservation, my card was declined but there is not way update the payment, ending up on not real reservation yet and not way to get help and support.
Booking is easy. But when I pre-pay for baggage, it does not show up and I've ended up paying again at the ticket desk, twice.
Not cool.
Spartan but fine for work! Gets you here back and for less than most.
It was great, I will tell my friends about this experience...
Excelente plane ticket to Guadalajara México from Houston
The service was perfect and very convenient for a first timer like me
I actually really like cheapoair. Consistently has the cheapest flights & most options. & if you need any accommodations you just work that out with the airline you booked from on the actual ticket.
1. Easy website to navigate a flight
Booking.
2. On the telephone, the customer
Service representative was very
Professional, helpful & polite.
Dealing with him was like a breadth of
Fresh air.
3. Very pleasant experience overall
You folks are thoughtful for. Details. Good telephone service when needed.
Thanks
My booking was canceled for no obvious reason! Suspicious security issues was mentioned as the reason behind my credit card payment not being authorized, without any further clarification!
Our company has specific verification process that we complete, and if your card does not meet those requirements, or your bank cannot verify the information you gave us the booking does not get confirmed. Our apologies for the inconvenience,
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sent a link for the credit card update to your email that was on file. Otherwise you need to call and speak with an agent,