Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to use, i like it, i hope everything is good very good, i hope it good app for travelling
So far is good looking forward for the next travel for four months
This was so easy. I always dread booking airline tickets
You made it so effortless.
Not exactly sure how Cheapoair.com does it, but their deals are unbelievable. Thank you guys for helping me save while still flying non-stop.
The app was very easy use, I use cheapoair many times before. I'm trying to build up my points most.
Cheapest flight can be found here. Customer service is responsive as well.
Very good service and price. Flights I like
Thank you so much
Everything went as expected The operator was Excellent doing his job
Trouble using points, trying to transfer points for plane tickets!
I like how easy it is to purchase flights. The software is practical and straight forward.
Me gustó el buen servicio y la amabilidad que tienen felicitaciones para todos.
So far so good. Once I have completed my flight experience I will have more to share.
Thank you
GREAT JOB. I liked
NICE, I did the purchase very quickly. And the web site show whole information about the flights and conections with another flights
After i booked now you give discounts whats that all abouat also want me to give a good rating
Very Easy and it accepted my credit card. Made it very effective and efficient since it was done from my phone.
So far, satisfied. I´m used to your service, so now my fiance for first time will use your services and
I hope that he satisfied as I am.You bring the opportunity to choose from several airlines and
Options with different prices and categories. As we enjoy your site we also recommend it to our
Friends and relatives to visit your site and choose your services as a better option.
Was very good, kind kind. Overall the service was excellent,
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

