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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Michigan
1 review
0 helpful votes
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Got flight and hotel reservation quick. Forms worked as designed.

Date of experience: October 14, 2024
Michigan
1 review
0 helpful votes
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Never had used United before
October 24, 2024

Never had used United before. Great service, helpful, friendly staff.

Date of experience: October 14, 2024
Oklahoma
1 review
0 helpful votes
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Easy
October 24, 2024

Easy and never a problem make it easy for me to compare flights and times.

Date of experience: October 14, 2024
New York
2 reviews
0 helpful votes
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Chepoair gdelivers the best prices
October 24, 2024

Great prices for available time selected compared other available parties and didnt get the price i got from cheopoair

Date of experience: October 14, 2024
Pennsylvania
1 review
0 helpful votes
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Dilip patel
October 24, 2024

Very good to travel through cheap air, I always select cheap tickets

Date of experience: October 14, 2024
Alabama
1 review
0 helpful votes
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Very easy to navigate your site and your prices are amazing.

Date of experience: October 14, 2024
Illinois
1 review
0 helpful votes
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Good fast service it was an excellent choice. Will do it again.

Date of experience: October 14, 2024
Florida
1 review
0 helpful votes
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Very easy
October 24, 2024

I have been using this web page for years, never had a problem

Date of experience: October 14, 2024
Florida
1 review
0 helpful votes
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Best deals, easy, fast and convenient
October 24, 2024

Best deals, easy, fast and convenient. Not the first time I bought with Cheapoair and it gives me alternatives

Date of experience: October 14, 2024
Pennsylvania
1 review
0 helpful votes
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Very easy to book a flight, and convenient the direct flight.

Date of experience: October 14, 2024
GB
1 review
0 helpful votes
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Good reliable
October 24, 2024
Updated review

Always amazed and i am happy with it
I recommend it to my friends and family

Date of experience: October 14, 2024

Hi i try to use my club point or promotion code JUL24...
July 14, 2024
Previous review

Hi i try to use my club point or promotion code JUL24 but its not work and i have got no discount

Date of experience: July 3, 2024
Ghana
1 review
0 helpful votes
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Great experience
October 24, 2024

Great. Always have wonderful experience with CheapoAir booking.

Date of experience: October 14, 2024
Spain
1 review
0 helpful votes
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OK
October 24, 2024

No wheelchair waiting in Munich four weeks ago, although Cheapo customer service stated to me that they had arranged it.

Date of experience: October 14, 2024
California
1 review
0 helpful votes
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I think you all charge to much just to make reservation but thanks for trying

Date of experience: October 14, 2024
Nevada
1 review
0 helpful votes
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I can give you 10 especially to Kelton. My 1st time to call to make my reservation and all agents are as great as Kelton I will do this again

Date of experience: October 14, 2024
California
1 review
0 helpful votes
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Flight reservation
October 24, 2024

I've been doing this many times and l haven't had any problems

Date of experience: October 13, 2024
Maryland
1 review
0 helpful votes
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U guys are great it was fast and easy I hope my flight...
October 24, 2024
Updated review

U guys are great it was fast and easy I hope my flight is okay I really need to get Atlanta

Date of experience: October 13, 2024

U guys are great
October 21, 2024
Previous review

U guys are great

Date of experience: October 10, 2024
Texas
1 review
0 helpful votes
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Good great awesome it was very nice hope the people are nice the only thing is that the luggage should been included with the tickets

Date of experience: October 13, 2024
Hong Kong
1 review
0 helpful votes
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Excellent services,I haven't have a problem with this company!this is my third time using it!

Date of experience: October 13, 2024
Texas
1 review
0 helpful votes
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You are great,you did your best to make my payment successful

Date of experience: October 13, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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