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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Got flight and hotel reservation quick. Forms worked as designed.
Never had used United before. Great service, helpful, friendly staff.
Easy and never a problem make it easy for me to compare flights and times.
Great prices for available time selected compared other available parties and didnt get the price i got from cheopoair
Very good to travel through cheap air, I always select cheap tickets
Very easy to navigate your site and your prices are amazing.
Good fast service it was an excellent choice. Will do it again.
Best deals, easy, fast and convenient. Not the first time I bought with Cheapoair and it gives me alternatives
Very easy to book a flight, and convenient the direct flight.
Always amazed and i am happy with it
I recommend it to my friends and family
Hi i try to use my club point or promotion code JUL24 but its not work and i have got no discount
Great. Always have wonderful experience with CheapoAir booking.
I think you all charge to much just to make reservation but thanks for trying
I can give you 10 especially to Kelton. My 1st time to call to make my reservation and all agents are as great as Kelton I will do this again
I've been doing this many times and l haven't had any problems
U guys are great it was fast and easy I hope my flight is okay I really need to get Atlanta
Good great awesome it was very nice hope the people are nice the only thing is that the luggage should been included with the tickets
Excellent services,I haven't have a problem with this company!this is my third time using it!
You are great,you did your best to make my payment successful
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

