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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Always excellent service and a joy to travel with you guys. Your price is affordable for us poor pensioners and I feel we're well looked after like family.
Very helpful, understanding needed a ticket with limited time to travel but my passport was expired but I needed a proof of purchase for my passport renewal. A representative helped in different ways so I can get the ticket. Very grateful!
You made this very easy for an old guy to buy a ticket. No one else does
The promised discount was not given as I booked and paid in the website, but I talket to an assistant through the chat and he honored the company's discount as advertised and he gave me a refund of a similar value.
My discount did not occur, no space available to placê it
Chat service is good but perhaps my internet is slow when one is in a hurry
It so easy and quickest and most satisfying when I am on my phone.
Booking with Cheapoair is easy, I can find different options
Very easy and less stressful very very helpful so easy to navigate
Life is easy when you book with cheapOair!
I book every room and flight with them.
Good.it was done quickly. Hopefully I get a good flight. Efficient
Excellent service apart from seat number mix up one time when I went to Cape Town with my wife and child
Very good, courteous staff, but will like to see an upgrade with the snacks served
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members