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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Paid the insurance to CheapOair in the CheapOair Web site.
But at the time of claim CheapOair wash it's hands and if I see you I don't remember... good luck!
Very informative easy to use...very accessible. First time user friendly...very anxious and excited.awaiting tremendous experience. The most high God bless you alll
Quick and easy. I found the site easy to navigate and the prices fair.
Easy to navigate. Easy to pay. Several years ago, I had flights that were cancelled and found out about it when I was about to Check In. Not happy at all. So, I bought my tickets somewhere else. But as I said, that was years ago. They have improved greatly since then.
MUY BUENO MUY BUENO SIEMPRE RECOMENDABLE Y MUY FACIL SALUDOS
Muy bueno y rápido y muy fácil. Good overall experience! Very good
Very good experience. Nothing else to add. You are forcing me to keep typing. 😔
No se puede agarrar las maletas on line mucho problemas!👎🏻
Realmente son muy exelentes volveré a comprar con ustedes en mi próximo viaje gracias.
No fuss booking, quick and easy, very pleased will do it again
Agents that I've worked with on previous travel arrangements were very helpful and provided with needed info and were able to answer any questions I had. I will continue to use for future travel.
Smooth and easy transaction... smooth and easy transaction... no hassle
Overall, I'm satisfied. However I seem to be nickel and dimed with additional charges. Uncertain as to what they are for.
I always book with CheapOAir. It has always been a good experience.
Easy and fast services when purchased tickets online from this website
Servicio aceptable precios altos por temporada espero. Iajar en enero y que los precios sean más baratos
Servicio aceptable precios altos por temporada
It's easy, cheaper flight and trusted site.
I hope there's more cheaper flight.
Cheapoair, made me feel like a premium traveler especially traveling with a mall child. I have been booking with Cheapoair for over 10 years, since before my child was born
Great past experience, always fly internationally with booking by cheap o air
I'm happy with the customer service. Because the agents are able to solve any problem the customer has.
Excellent service and easy to use. Use CheapOair for more than 10 years.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

