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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Florida
1 review
0 helpful votes
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Qucik and easy
October 25, 2024

Nice to scan pricing, quick and easy selections...

Date of experience: October 15, 2024
Michigan
1 review
0 helpful votes
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Ok
October 25, 2024

I used the service once in the past and did not get a refund during hurricane season while in Daytona Beach.

Date of experience: October 15, 2024
Kansas
1 review
0 helpful votes
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Booking experience
October 25, 2024

The booking experience is very straight forward anyone can do it. Very user-friendly steps. Very competitive air fares

Date of experience: October 15, 2024
Texas
1 review
0 helpful votes
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I'm satisfied with my flights
October 25, 2024
Updated review

I'm satisfied with my flights. I chose not to shop around. I needed to secure this

Date of experience: October 15, 2024

Well my flight for Oct 23rd from SWO-DFW wouldn't let...
October 25, 2024
Previous review

Well my flight for Oct 23rd from SWO-DFW wouldn't let me choose anything except starred seats. So I had no choice but to add $40 more

Date of experience: October 15, 2024
Philippines
1 review
0 helpful votes
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Very secure
October 25, 2024

Excellent secure and easy to search. My experience so far is good.

Date of experience: October 15, 2024
Wisconsin
2 reviews
0 helpful votes
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Upset about my seat assignment i requested and did not get seat requested Imupgraded and paid for seat assigments

Date of experience: October 15, 2024
Illinois
1 review
0 helpful votes
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This has been very easy and convenient to book.im looking forward to my trip

Date of experience: October 15, 2024
Florida
1 review
0 helpful votes
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Flights convenient with a good price
October 25, 2024

Wonderful service on several past trips. Prices are fair. Best deals and flights with my favorite airline.

Date of experience: October 15, 2024
Florida
2 reviews
0 helpful votes
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Good experience with this company!
October 25, 2024

Good experience with this company! Not sure how I'll feel after I actually go to the airport and travel using it.

Date of experience: October 15, 2024
Texas
1 review
0 helpful votes
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Good customer service, but I rarely have to call because of a detailed website

Date of experience: October 15, 2024
New Jersey
1 review
0 helpful votes
Follow Mohamed T.
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Easy, secure and cheap i love to travel by cheapoair the beast

Date of experience: October 15, 2024
Massachusetts
1 review
0 helpful votes
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Too many charges.
October 25, 2024

Online process was clear and easy to understand.with no confusion.

Date of experience: October 15, 2024
Connecticut
1 review
0 helpful votes
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The best
October 25, 2024

Very good customer service as well as courtesy when dealing with me.

Date of experience: October 15, 2024
Florida
1 review
0 helpful votes
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I am satisfied with my experience with CheapOair because it gives me options.

Date of experience: October 15, 2024
New York
1 review
0 helpful votes
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Excellent, great price, fast, and safe. I always buy my tickets with them and get great conditions.

Date of experience: October 15, 2024
Illinois
1 review
0 helpful votes
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Very easy very helpful staff thank you very much for being so helpful

Date of experience: October 15, 2024
Arizona
1 review
0 helpful votes
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I can not complain
October 25, 2024

Great experience better agency to buy ticket the product offers buy CheapOair it's good

Date of experience: October 15, 2024
Virginia
1 review
0 helpful votes
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Comfortable trip
October 25, 2024

Satisfied for the service and the foods. Comfortable seats and polite crews

Date of experience: October 15, 2024
California
1 review
0 helpful votes
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Trust
October 25, 2024

Reasonable price, good experience, good service, reliable airline company

Date of experience: October 15, 2024
California
1 review
0 helpful votes
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The process is very efficient
October 25, 2024

The process is very efficient. Connection is better that all information necessary are at your hands when you need it. Thank for the great online services.

Date of experience: October 15, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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