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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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North Carolina
1 review
0 helpful votes
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I rated my experience as a 4 because it was very difficult to understand my representative and I left the session not knowing if I had received the best available flight. However, aside from that, I was treated with respect and patience.

Date of experience: October 15, 2024
New York
1 review
0 helpful votes
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Great Service
October 26, 2024

Great Service, courteous staff. Have flown with this great airline many times before

Date of experience: October 15, 2024
California
1 review
0 helpful votes
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It was pretty easy to book easier to check all the different flight options with different airline and locations.The only problem was after we confirmed everything I went on Swiss Air and they could not confirm because the number I was given was 7 digit and they needed a six digit, so I had to call you guys to get that booking number. Maybe next time you can put that six digit on the reservation.

Date of experience: October 15, 2024
California
1 review
0 helpful votes
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Great
October 26, 2024

Would definitely recommend this site to family and friends.

Date of experience: October 15, 2024
California
1 review
0 helpful votes
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Excelente servicio
October 25, 2024

Una aplicación muy fácil de usar y en dónde encuentras vuelos a precios cómodos

Date of experience: October 15, 2024
Guatemala
1 review
0 helpful votes
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Thanks
October 25, 2024

Please sent to email my confirmation and than you very much for your service

Date of experience: October 15, 2024
Nevada
1 review
0 helpful votes
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Had issues with my reservation
October 25, 2024

I was unable to purchase a carry-on luggage and these time it did not give me the option again.

Date of experience: October 15, 2024
New York
1 review
0 helpful votes
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Easy way to get flight with the hurricane
Everyone wants to get their family

Date of experience: October 15, 2024
Kentucky
1 review
0 helpful votes
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It was a very good flight
October 25, 2024

It was a very good flight. Clean seats and bathroom.i had no trouble on the flight. Everyone was polite and informative.

Date of experience: October 15, 2024
South Carolina
3 reviews
0 helpful votes
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It was easy to find the flight I needed and easy to rebook when my plans changed. I didn't appreciate all the "offers" for add-on charges afterwards, but they were easy enough to decline and kept the price reasonable.

Date of experience: October 15, 2024
California
1 review
0 helpful votes
Follow Vilma Z.
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Gracias por estar buscando que sea mucho más mejor nuestro viaje he tenido buenas y malas experiencias con las personas que están en las aerolíneas y que me atienden con mi compra aquí con ustedes como el que no procesen mi boleto y después tenga que buscar uno más caro gracias me agrada que sigan trabajando en que los viajeros estemos más cómodos gracias nuevamente Dios los bendiga

Date of experience: October 15, 2024
Philippines
1 review
0 helpful votes
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Booking an international flight
October 25, 2024

It didn't get confirmed and booking was no completed. I don't know what happened but I have to rebook

Date of experience: October 15, 2024
Canada
1 review
0 helpful votes
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Your products and services are perfect and your crew is adorable.

Date of experience: October 15, 2024
Texas
1 review
0 helpful votes
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I was a bit anxious anxious throughout. Worried I could not decide in time and get shut out of the site.

Date of experience: October 15, 2024
Florida
1 review
0 helpful votes
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This was the best deal, after checking with other websites.

Date of experience: October 15, 2024
North Macedonia
1 review
0 helpful votes
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Fine experience
October 25, 2024

Everything was fine. It was some years ago and I had to call because of some airline glitch, but as I recall, it worked out ok.

Date of experience: October 15, 2024
Washington
1 review
0 helpful votes
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Good
October 25, 2024

Fast&easy they are good 💯what the f**k this is null only seven more

Date of experience: October 15, 2024
North Carolina
1 review
0 helpful votes
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I selected flexible dates when booking. Website states travel is "next day" beside travel departure date. To me that means the next day from the posted date. And the 1st connecting flight was in fact listed as the day I wanted to fly (the next day) and it was only a 2 hour flight to connecting flight, starting at 6:05am. I thought the actual dates would correct when I confirmed and paid, but the site did not correct. I clicked on chat and found it was AI (I've found these useless), then I was immediately called by a CheapOair agent (which has never happened before) and found I had to pay a change itinerary fee. This is the 1st problem I have ever had with CheapOair.

Date of experience: October 15, 2024
Wisconsin
1 review
0 helpful votes
Follow Mauorand E.
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Great price, and flying option
October 25, 2024

Great price, and flying option. This site sorts out prices, and dates and times with multiple airline to get you where you need to be.

Date of experience: October 15, 2024
Louisiana
1 review
0 helpful votes
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I have never had a problem with this service. They are very efficient.

Date of experience: October 15, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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