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The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
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Desde un principio no me pidieron algunos documentos al momento de comprar el pasaje como es el caso del pasaporte, tuve que ingresarlo con la linea aerea
Really good thank you. Don't have any complaints.
When can I check in?
Until now I got what I was looking for! Lower prices and convenience
Good very good Good very good Good very good Good very good Good very good Good very good Good very good Good very good
My flight, round trip was cancelled. I had to leave the next day for business. They found me a great round trip at an awesome price
As I view your website I was pleased to found a cheap flight compared to other sites I went to. Thank you for making me book a flight from you.
Is my first time buying a ticket here very easy I mean ticket process
Booking was fast and easy with prompt acknowledgement.
I love everything about them they nice fast good at there jb
I am very pleased. Thanks.
I am very impress about the price and how easy to book my flight
Better fair prices and service is really fast and I would recommend your services at any time to anyone.
I realized I had booked our flight on the wrong dates and when I called about it, the gentleman I talked to was able to help me quickly and without any extra charge.
As for today I am glad since I received the reference # and confirmation email. It's been 35 hours since I booked it and said I need to wait within 72 hours for the ticket so I need to wait at this moment. And also we tried to ask something through call and the agent is very attentive. Hope this trip will not have any kind of issues. Recommended.

