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CheapFlightNow Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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If you will.not change time flight and date you will be best of booking flight site
It's really good service it's good for travel, I like this web to buy tickets
These airline flights are the most reasonable! Very upset. I was robbed.
These airline flights are the most reasonable!
So far so good. Easy to book, simple and to the point.
This was the first time I've used this website and it was great.
I need to know how and why my flight was cancelled?
Great job! I accidentally doubled booked. Superb job in handling my mistakes.
Great job, great prices, i can't wait for my trip. Thank You
I called about the $20 off by phone booking. 3 reps hang up on me. That's not bad connection is it? It's fine though. But don't advertise what your not willing to give. Simple.
The price is a good deal but I don't like how CheapFlights charge an extra $20 for selecting what seat I want.
I was able to choose which flight best suited me and my family
Fast and easy. Pretty straight forward and no hassles. In addition to that, I had to call customer service for some extra information, and the service provided was phenomenal.
Basically 6 clicks and done! Was the easiest thing I've ever done online.
Good customer service, got cheaper ticket. Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members