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CheapAir Reviews Summary
CheapAir has a rating of 3 stars from 364 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CheapAir most frequently mention customer service, great experience and travel plans. CheapAir ranks 26th among Plane Tickets sites.
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Danish was really nice and helpful.
He helps me to fix two problems with my reservation.
I am very happy with the service.
I was so pleased with CheapAir! From the ease of using the website, to the customer service. You actually speak with a representative within seconds of making the call! And they are extremely helpful and accommodating. Danish by the way was AWESOME! He went above and beyond! Will definitely look to CheapAir for future travel!
Very good everything I needed taken care of and very easy to talk to.
I was unable to find my recently purchased tickets in the Cheap Air file or my email. I called and was so pleasantly surprised to not have a long wait and then a polite young man offered to help. There were several issues that needed attention and he attended to them with great patience and consideration. He continued to be kind through my computer fumbling and he got the job completed. Very grateful and appreciative to him and his good attitude!
Called to have a flight changed as I made a mistake when booking. So helpful! Took only a few minutes and Agent was able to move my flight and send confirmation. No long wait on phone to get someone to answer - quick and easy! Agent was kind and helpful.
Thank you so much for helping me resolve my ticket purchase. I didn't have to wait so long for the phone to be answered (which was HUGE) and I wasn't put on HOLD (which was huge) and we resolved my situation right away. Danish was extremely pleasant and helpful. You have an excellent employee!
Agent was friendly and assisted with my matter very efficiently. Agent also called back to confirm everything was handled.
Very smooth. The agent helped me and even sent me a follow-up email. He was very patient and answered all my questions
He helped me to fix my ticket now me and my son will enjoy our vacation thanks to him
THE CC WAS NOT ACCEPTED, CLAIMING THE NAME WAS INVALID. STRANGE SINCE IT IS MY NAME! A CALL TO CHEAPAIR RESOLVED THE PROBLEM AND DARNELL WAS VERY HELPFUL; HE DID THE SCHEDULE AND PAYMENT AND I WAS HOME FREE. THANKS DARNELL
I had a great experience buying tickets for my upcoming vacation to the Philippines. I accidentally spelled my travel companion's last name wrong and just clicked on the phone link; Customer service rep Danish quickly sprung into action and immediately corrected the error. Danish also assisted me getting the airline (PAL) to assign us an aisle and middle seat that was our preference. Danish rocks; give him a raise! Great experience and I will recommend your site to all my friends.
Called re. Slow online airline booking. Called and immediately call was answered, question asked, answered politely and confirmed that in fact my reservation was confirmed. Within minutes, call came about a direct flight option, which we decided to take. Altogether a very positive experience. THANK YOU!
Representative was knowledgeable and courteous. Very easy to work with.
Great help when in need of a error I had on a issue
Fantastic! The agent was a professional with a gray deal of efficiency is intact and very pleasant. Most importantly, l've got such a deal. What can l ask more!
I woke up this morning to a call from a friendly customer service agent at Cheap Air. I had made a reservation last night for myself and children to fly. Because my children were flying home on their own special arrangements needed to be made. It was nice that I did not need to try and contact Cheap Air. They were on it and took care of my reservation quickly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members