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CheapAir Reviews Summary
CheapAir has a rating of 3 stars from 364 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CheapAir most frequently mention customer service, great experience and travel plans. CheapAir ranks 26th among Plane Tickets sites.
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Needed to change my flight, so called the 800 #, short wait, then Darnell Romero. Agent, was there to help me. He could have not been any nicer. This all was taken care of in about 5 minutes, and I shortly received the new flight information.
What a pleasant experience!
He was very helpful with finding a reservation for my sister in the same flight that I have. Very nice talking to him.
Wonderful customer service. Danish booked my flight in December and when airlines changed my flight I called him earlier this week and he quickly was able to find another suitable flight on a different airline. He handled the refund and rebooking within an hour. He made me feel like I was his only customer. He is extremely professional and is probably the BEST customer service rep I have EVER dealt with. I have his extension so I will always deal with him in the future if I use CheapAir. He is simply the best.
The gentleman that helped me was very pleasant, efficient, patient and swift with making my flight planning easier!
Pleasant and helpful. A Nice experience. I would recommend Cheapair
Could not find my confirmation regarding return flight to NJ. On United Airlines
Support agent Danish fixed my error with no penalty fees! The entire phone call lasted 3 minutes at most. Quick and efficient, got to love it! Thanks Danish!
This was an amazing service experience. Very impressed. Danish went out of his way to assist me.
I had outstanding service, and awesome response. Thank you so much!
Very helpful in helping me resolve my issue - was able to email me a copy of my confirmation.
Great experience, My itinerary was found right away and sent immediately.
I had a very friendly and helpful and professional customer service representative!
I was ready for a break down. He help find my reservation. Was so nice. And got my reservation confirmation sent to me. Thank You Danish!
Excellent customer service skills. Very thorough in explaining flight options, and even highlighted ways for me as a passenger to save money which is always a great thing. I will continue to use your service when booking future travel arrangements.
I had the travel summary for my trip, needed and invoice. They emailed me one instantly while I was on the phone with support--awesome service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members