ChairishReviews 160

The selection is excellent, the search functions are great, BUT... as a buyer, several things have happened with my purchases that are not good at all. First, I bought a small table for a particular purpose. After six weeks, I started asking where it was. "Not available." What? Got a $25 credit for their mistake - big deal. Need the table and decent customer service - not $25. Next: ordered another small table, same purpose. Four more weeks - again, "can't get seller to ship it." Seriously? So rebought a THIRD. In the meantime, they found the second, shipped it without telling me, so I have paid for and now have two. But not done with this saga yet. Then bought a collectible Kittinger table... arrived broken in several places. The shipper, Plycon, bless their hearts, told me to refuse delivery. AND... the paperwork showed me that the piece has been refused by someone else! So... now, I have placed FIVE calls and left five voice mails about my refund - no calls back. Just got one email - finally - telling me they would "investigate." DONT deal with this company - get the name of the seller, fond their website, and deal with them directly. Better yet, use reputable companies and deal with them directly: Stenella Antiques, Bucks County Estate Traders, and High End Used Furniture out of Missouri.

If you are not of the elite to sell and with a company that sells on 1stdibs, you will not be allowed to sell on this site. I have been selling since 2013 and all they EVER do is deny anything I list, even thought their are items just like what I am selling in style and name brand. I was told that even though they allow those items for other sellers, it's only those sellers who are well known. THIS IS YET ANOTHER 1STDIBS. Does not matter I have vintage Chanel, Vendome, Lanvin, Canovas, Armani jewelry and more, it doesn't matter that I have fine jewelry to sell vintage from the 60s/70s, they basically told me I was not good enough. I removed all my Paul Evans furniture and mid century items too. IF they don't need my business to sell then that is fine by me. I will go back to Etsy. What a racket. And nasty rude too. IF you have noticed they DO NOT ALLOW YOU TO LEAVE A REVIEW UNLESS YOU BUY SOMETHING ON THEIR WEBSITE. There is no where really for sellers to leave reviews.

As a full time vintage online seller - using mainly Etsy and Ebay I was highly dissatisfied with Chairish. The lack of communication and time period between sold and payment is shocking. I sold two chairs on December 10th and was super excited about the white glove pick up. But now have waited over 7 weeks to receive payment for them, along with no updates or communication about when funds will be released. Plus Chairish takes 20% commission. Not worth the wait or fee. I won't sell with them again. Still waiting on payment...

Worst company we have had the displeasure of selling with. Do not waste your time or give them one cent.

If you wish to buy something on Chairish, you have to know that in the price you will pay, is included a 20 % website commission.
It basically means that 20% of the price is not for the item you bought but for the Chairish company.
Also, avoid the white gloves service: it is not reliable and not a white gloves service...
Expect a very long delay to be delivered.
Be careful with the description: the Chairish curator know nothing about antiques and there are a lot of fake or wrong description.

We all need a website like Chairish to find nice and affordable antiques, but It looks like if Chairish only wanted to make money and did not care about their customers.

As a seller this site should be avoided. Chairish has no idea what they are doing, they are rude, they charge 20% commission for doing absolutely nothing. They try to tell you how to price your items. You are not allowed to communicate with your buyer at all, in fact you do not know what part of the country the buyer is even in until they provide you with tracking. They attach their name onto your business location. They hold payment until the item is delivered and 48 hours pass after delivery... of course its actually usually a week after delivery and I have had to email and remind them to release my money to me. On large items the white glove shipping is 4-5 weeks... thats over a month of time that YOUR money is sitting in their bank account collecting interest. Their "rules" change as it suits their needs and they take responsibility for nothing. If you feel the need to be screwed at every turn then by all means sell on this site.

Chairish has many antique, vintage, one of a kind, and difficult to find items. There really are some great finds on this site, and the prices are fair. Unfortunately, their over-priced 'white glove shipping' makes it difficult to afford the furniture piece you love. You can make a lower offer on your purchase, but all offers are final. The big problem with this is that you don't find out exactly how much the shipping will be when/if the offer is accepted, and they charge your credit card immediately if it is. Considering that shipping costs can be as much as $1,000, this could lead to some heart-stopping shipper shock.

I want to warn anyone who is considering purchasing from this online company. After searching their website, I found pictures of a used cabinet that was in very good condition with a few minor dings. When the cabinet arrived, it had many many additional scratches and dents and broken pieces that had been sloppily painted over. These defects were NOT present in the pictures online. Even the delivery men commented on the poor condition so I refused delivery and requested a refund. Chairish has refused to refund my money claiming that I must pay for the shipping to and from which is in excess of $900.00. The cabinet cost $720.00 I asked them to look at the pictures online and compare them to the pictures that I took and they simply said that it is a used piece of furniture and I should have expected blemishes. Please avoid doing business with Chairish.