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CellularOutfitter

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CellularOutfitter

3.3
cellularoutfitter.com

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CellularOutfitter Reviews Summary

CellularOutfitter has a rating of 3.3 stars from 1,716 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CellularOutfitter most frequently mention customer service, good quality and fast delivery. CellularOutfitter ranks 251st among Mobile Phones sites.

service
48
value
47
shipping
50
returns
27
quality
36

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Maryland
1 review
2 helpful votes
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Great service. I ordered the wrong case. Submitted a email of my mistake, they immediately canceled my order and allowed me to replace the order. The quick response from customer service was excellent. Thank you!

Date of experience: July 19, 2018
Arizona
2 reviews
1 helpful vote
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Ordered a battery charged me but said out of stock will send when we get it on but doesn't k ow when that will be. Won't refund

Date of experience: July 18, 2018
New York
1 review
2 helpful votes
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Although the customer service rep was extremely helpful it has been more than 2 weeks & I still have not received any notice that my order has been shipped, never mind received.

Date of experience: July 17, 2018
Virginia
2 reviews
2 helpful votes
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They went beyond what any other company would do. I had lost hope in customer service in the past but CellularOutfitter has restored my faith. Will be ordering from them in the future.

Date of experience: July 17, 2018
Missouri
1 review
1 helpful vote
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Need another glass cover as i pulled tab the cover shattered. Needs different pkg and easier access. Ive ordered quite abit from you and feel it needs to be replaced at no cost to me samsung galaxy 7s

Date of experience: July 16, 2018
New Jersey
1 review
1 helpful vote
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Garbage
July 16, 2018

What a waste of $20! Takes double the time for phone to charge, if it does at all. Don't find out what your shipping charges are till you check out. $11 to ship a cheap piece of plastic. No tracking information, no email confirmation. Took money out of my account asap. Took 2 weeks to receive.

Date of experience: July 16, 2018
Illinois
1 review
0 helpful votes
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JP was outstanding, fantastic customer service work. This is how you get customers coming back to reorder when they need certain items I would definitely tell my friends and I'm sure in the future I will be ordering more items. We're not seeing anything in person and just ordering online I would recommend your company to anybody. It's not easy finding good customer service reps it seems nowadays but that is very very important and I just have to say again JP has been excellent. I recommend a raise!

Date of experience: July 15, 2018
California
1 review
0 helpful votes
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I searched the web for what I wanted at the best price and Cellular Outfitter had it. I ordered a cellphone holder for my dashboard and it arrived quickly and was exactly what I wanted. I had a misunderstanding when I ordered, but customer service took care of it totally and quickly. I would not hesitate to buy again

Date of experience: July 12, 2018
Michigan
1 review
0 helpful votes
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My order was sent to the wrong address and returned to the sender by post office. After contacting cellular outfitters by e mail both people who replied to me were very helpful in getting the situation resolved. Very good customer service.

Date of experience: July 11, 2018
Missouri
1 review
0 helpful votes
Follow Nicole C.
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I ordered 2 samsung galaxy s 6 phone cases got the wrong ones I requested a refund very helpful. I have ordered before never had a problem before.

Date of experience: July 11, 2018
Michigan
1 review
1 helpful vote
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100% Satisfied
July 11, 2018

Had a problem with a order (didn't get what I ordered). They reshipped the order at no charge. Tony did a great job taking care of the problem.

Date of experience: July 10, 2018
Georgia
1 review
0 helpful votes
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Love my items
July 11, 2018

Was too impatient and customer service was wonderful. They cant control the post office. Will definitely order again

Date of experience: July 10, 2018
Michigan
1 review
0 helpful votes
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Nice concept
July 11, 2018

I liked the cell phone holder however the case falls out of the cover. There is not a bottom on the cover - i know it is magnetic but the phone is too heavy/ if you come up with a different design i would repurchase

Date of experience: July 10, 2018
North Dakota
1 review
1 helpful vote
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First time for my ordering from them and they have a wide range of cell phone products. I made an error on my order and they took care of it even though it was my fault. Looking forward to my order arriving and using the fun new items for my phone.

Date of experience: July 6, 2018
Florida
1 review
0 helpful votes
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I talked to Tony at Cellular Outfitter. Tony was knowledgeable with regard to my problem and was efficient and effective in solving the problem. I have always been pleased with the customer service provided by Cellular Outfitter. It is also important to mention their prices are very competitive.

Date of experience: July 5, 2018
Ohio
2 reviews
0 helpful votes
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Wonderful service
July 6, 2018

My wallet messed up and they replaced it and it was easy peasy!
I also ordered a car phone holder I just love their products and prices are reasonable!

Date of experience: July 5, 2018
Virginia
1 review
1 helpful vote
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Love the items and prices just a little misleading on shipping prices because it never showed up when I was finalizing my order and payment

Date of experience: July 4, 2018
Washington
2 reviews
0 helpful votes
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I've ordered from them a few times now and I'm pleased with my ordered. I've gotten what I ordered and if I had any issues, they were addressed. Customer service has always replied to my inquiries in a timely manner

Date of experience: July 4, 2018
Georgia
1 review
0 helpful votes
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Good, understanding people when needed. Will reccomend them to all my friends. Totally satisfied with my experience with this site. Thanks Outfitters with my phone case purchase!

Date of experience: July 4, 2018
Indiana
2 reviews
0 helpful votes
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I love this site
July 4, 2018

I have ordered and reordered and made mistakes and these people bend over backwards to make me happy. They have refunded everything I did not choose to keep even when it was a complete mistake on my part. You do not have to be afraid to order something on this site. They back you up in every way no matter what!

Date of experience: July 4, 2018