CellPhoneShop.netReviews 206

I bought a battery for a smart phone from cellphoneshop.net. When it arrived, it didn't fit in the phone. It was the wrong battery. It didn't fit even though the site said it would fit my model. I complained. I was told to email them. The email bounced! I have a worthless battery and a credit card bill that must be paid. Never, never again will I visit this site. I wish I'd shopped around because I found the exact battery I needed at a fraction of the price on other sites. DON'T BUY FROM CELLPHONESHOP.NET.

Added $18 for shipping without ever confirming with me the price for shipping. Their online ordering only shows that after you've already paid. Very sneaky business practice. Based on all the other reviews here it's clear that this business doesn't care at all about customers.

So... Like a typical cheapskate, I went to the site after finding that Verizon was out of stock on the particular clip holster I needed for my work cell. I saw that the same holster was $1.10 each. Verizon charges $20 for one! I bit... I paid $10.55 for four holsters (shipping included). This was on August 6,2014. I received them on August 23 (17 days later). So. A bit late on shipping... I see a LOT of bad reviews here. I'm glad I didn't order anything electronic.

Overall, my experience was ok. I got more than what I needed at an 83% savings on 300% moreover quantity of the product I was looking for. The slow shipping was well worth the wait.

DO NOT ORDER ANYTHING BUT PHONE CASES FROM THIS WEBSITE!

I personally will NEVER order anything from this store again. I ordered a new battery for my Samsung S4 3 months ago and STILL have not received it! Or heard anything back from them. From all the other reviews I've read they only seem to send out phones cases in a timely fashion. Anything and everything else either never comes or when it does its a fake or doesn't work. Websites like this should be shut down

Ordered 2 chargers and a battery at the beginning of Juneandas of today still had not arrived. Got all the same exists from company aseveryone else with a complaint. It's been shipped, no tracking number. It's lost in mail from china, asked to confirm address twice, no replies to complaint email, now was told a week off so ago that battery is it off stock. I asked for twins and my other items to be shipped. Now another email asking for address confirmation. Still no products and still no refund. Company is terrible. DO NOT BUY ANYTHING FROM HERE

Worst site EVER! I wish I would have searched for reviews before I bought anything but their website didn't have any and I'm so busy I just wanted to get a case bought and out of the way... finding reviews would have saved me time since I've been fighting with them ever since. I bought a personalized case over a month ago and was notified a couple days later that it had been sent and I checked my bank account and I had been charged for it already. After waiting over a week past when I was suppose to get it I finally found time to call and was given crap about how it was coming from china so it was just taking a little time to get through customs and everything (blah blah blah) so I waited until the time they told me it would arrive and after another week of not getting I called AGAIN... I called 4 times... I waited 4 times. Finally after yelling and swearing and telling the stupid phone operator who could barely speak english that I was done and I wanted to speak to somebody to get my money back he informed me an email would be sent to me by the next day confirming the problem so tech support could work with me to get my money back! I'm a college student, work full time, help care for my autistic brother AND I'm in the middle of planning my wedding! I DON'T HAVE TIME FOR THIS BS! Never again! Such a total scam! I will forever read reviews first!

DON'T BE DRAWN INTO BUYING FROM THESE PEOPLE! IF YOU HAVE TO RETURN ANYTHING, IT IS VIRTUALLY IMPOSSIBLE!
Saw advert on Amazon for In Car DVR Recorder and because it was "good value" at a good price, I ordered it. Eventually it arrived, not from Amazon, but from CellPhoneSHop. The user instructions are printed very vaguely. We finally got the thing to work, only to find it is faulty, and the camera switched over to Chinese/Japanese language without us doing it. Our invoice had no telephone number or address to contact CellPHoneShop, but eventually managed to find them on website. I telephoned them, only to get frustrating telephonist who was not helpful at all. When I asked for their address so I could send the item back for a refund, the telephonist would not give me their address and said he would send me an email with their address. To date I have not received this email. I am reporting this "company" to watchdog and also to Trading Standards.
Would NOT recommend this company to anyone! Keep away!

Don't waste your time and money on anything from this website. You probably will never receive it. On May 10 I order a customized phone case for my mother. I called 2 weeks later to be told it was being shipped from China and got delayed in the mail. 3 weeks after that I called only to be told that it got lost in the mail. Wasn't informed of any of this through an email. I should have gotten my refund then but instead I went through hell to give the man over the phone the shipping address again when he could hardly understand English. Called again today on July 7 and demanded my refund because there had been no progress made on my case being delivered to me. Absolute BS.

Stupid me, I should have checked the reviews BEFORE I bought and paid for 2 cell phone cases on 20 May 2014. I was then told they were shipped a couple of days later with "no tracking available", which was my first Red Flag. I even emailed them confirming that they had my correct shipping address, which they later responded 2 days later. Yup, correct address. 16 June 2014, no cases yet, I contacted them and asked where my cases were, 2 days later, I got a response that they were sent. I asked for them to be re-shipped, which on 20 June they replied that they were sending out a "Second" package. 2 July 2014, I opened up a Paypal Resolution case against Cellphoneshop. THey asked that I give an additional "few days", as it takes 7 days for shipping. My math came up with way more than 7 days between 20 June and 3 July. I gave them an other 2 days for the cases to arrive. On 4 July, I asked for a full refund and today is 6 July and they have yet to respond. DON'T BUY FROM THIS COMPANY!

Well, bad me for not looking deeper into the reviews. I was told to approve the image (I bought a personalized cell phone case) within 12 hours. I did within 7. No reply or adjustment. I called customer service. Rude and ignorant. I did receive the case within 8 days of payment. It is, without an exception, the flimsiest case one could buy. A dollar store would sell a studier case. It says "head case". Noting hard about it. You could twist it like a pretzel. Didn't fit the phone snugly; the picture I sent them was grainy (a professional had done the picture taking). Never again will I go through an online service. Ebay or Amazon; they at least protect the consumer from fraudulent and thieves like this company.

So i customized a galaxy s4 mini case for myself. I was so excited to get it for such a cheap price, i ordered without reading reviews. I got scared after i had already paid my money for the phone case. To my surprise, the case came in on the exact date they said it would. It looks great! My only complaint would be the amount of time it took to get to my house, due to the factory in Hong Kong. I live on the U. S east coast and it came in in the minimum of 7 days. I recommend customizing a case from this site!

I ordered a replacement battery for my Samsung Galaxy Note i717 on 5/16/2014. It had free shipping in 10 business days. I called on the 11th business day and was told that it could take up to 14 days if it came from overseas. So, I called again on the 15th day and cancelled my order. The lady on the phone told me my order had been shipped even before I gave her my order number! After I cancelled, she said I would get an email and a refund. I never received and email, so I issued a dispute through PayPal. They responded to it the next day and said it would take 3-4 days to get my refund. It's been 3 days now...