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CellPhoneShop.net

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CellPhoneShop.net

2.5
cellphoneshop.net

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CellPhoneShop.net Reviews Summary

CellPhoneShop.net has a rating of 2.5 stars from 206 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CellPhoneShop.net most frequently mention customer service, tracking number and car charger. CellPhoneShop.net ranks 251st among Mobile Phones sites.

service
32
value
34
shipping
33
quality
32

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Washington
1 review
7 helpful votes
Follow Lashall L.
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I got my order and it worked and still does. I was satisfied. I still want to buy from them but I can't. I was shocked to see that the website was closed. I don't know why people are saying this company is a fraud. I don't think so and people could just be lying to bring them down so they can steal their customers. I hope they re-open in another name.?

Date of experience: December 17, 2014
Texas
6 reviews
7 helpful votes
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I wonder if any of these people even bought from the cell phone shop as stories seem to be made up. I too have bought hundreds of items for many many years -- I am thinking that it has been about 10 to 15 years every time I get a new phone. The order was lost one time only in the beginning and they just resent the order. Other than that I have never ever had a problem. The service from hong kong was cheap and fast. I always ordered the minimum amount that was needed to get the free shipping (20.00?)

Date of experience: December 17, 2014
Florida
1 review
6 helpful votes
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I've used this site many, many years. From House chargers, to car chargers, Faceplates, screensavers. NOT once did I ever have a problem. Quick, Fast delivery as stated. Prices were very reasonable. Im sad that I cannot order from them anymore. I've always recommended them to family 7 friends. As far as Im comcerned A+++++++++.
Mrs. Arthur

Date of experience: December 14, 2014
Maryland
1 review
3 helpful votes
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I have been ordering from them for years and have never had any problems. They have great prices and a great selection. I couldn't be happier.

Date of experience: December 10, 2014
Minnesota
1 review
4 helpful votes
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Nearly everything I ordered from them was amazing and at the most reasonable prices I could imagine. Fun gadgets to try out for very little! My only complaint was with charging cords - they never lasted too long, because the casings were thin and wore out quickly. And they were only a dollar or two anyway! Everything else was always as promised. Thanks!

Date of experience: December 3, 2014
Minnesota
1 review
3 helpful votes
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I ordered for stuff from this site, was on time, good products and refunded me when I made a mistake on orders I made, you guys that bad mouth cellphone.net should get a job cause you suck for all I care, I want to order for more stuff, could someone pls tell me how to get in touch with them?

Date of experience: November 30, 2014
California
1 review
2 helpful votes
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I have ordered from this site many times over the past 3+ years and i have always been very satisfied with the service, quality, and price. When i had to return or exchange an item, i have always gotten excellent service. I recommend them to friends and colleagues.

Date of experience: November 30, 2014
Tennessee
1 review
3 helpful votes
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I have ordered several items over the course of the last 5 or 6 years. I have never had a problem with anything from Cell Phone Shop. I have always received my orders in a week or so. All items have been of good quality for the price I paid for them. I just got a new phone and was looking forward to ordering some items from them for it. I am dishearted to see that this site is no longer in operation. I hope that they end up back up and running soon!

Date of experience: November 29, 2014
Indiana
1 review
5 helpful votes
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You people are trying to kill the golden goose with your lousy comments. I have ordered hundreds of things from this site and some things may not have worked as well as expected but the item was so cheap - who cares! 90% of what I did order worked just fine and now I cannot even find the site to order my Nokia Chargers or my batteries for the Nokia phone or the head phones and blue tooth items that always worked and worked well. Thanks a lot, now I have to buy from Amazon for two or three times the price.

Date of experience: November 25, 2014
Virginia
1 review
1 helpful vote
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I have ordered from this company quite a few times, always getting what I ordered and in a timely matter. The last order I placed with them was in Oct. There was a problem getting my stuff. I sent an email and the order arrived a week or so later. The package had gone threw Customs more than any other packages before and the company is no longer taking orders. I just received the same items today and these had been thoroughly inspected by Homeland Security. Not sure what CellPhoneShop go caught up in doing, but I won't be ordering from them anymore, (If they ever get back in business)

Date of experience: November 24, 2014
GB
1 review
1 helpful vote
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I wouldn't buy from them again. They suggest that they are based in the UK but they are not so delivery by mail is 7-10 days not the 24 hours one would expect from a UK retailer.
They don't reply to emails about the order (I wrote saying the ruggedised iPhone case I wanted had to arrive before I left on holiday otherwise it was not needed.)
The cover itself was poor quality and didn't meet requirements.

Date of experience: November 22, 2014
Vermont
1 review
4 helpful votes
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I'm really amazed at all the negative reviews of cellphoneshop.net. I've ordered numerous & varied products from them numerous times over prob the past 5 years &: 1. Have had only a couple of problems w/ the products & that a matter of durability over a period of time (not unlike more expensive products); 2. Rcv'd my order in never longer than a week & sometimes sooner (shipping to vt has never cost more than $4.95 no matter how much i order). Can't speak to customer service, b/c i've never had occasion to use it. I've left a bunch of favorable yahoo reviews.

Date of experience: November 14, 2014
Massachusetts
1 review
5 helpful votes
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I never had a problem with this vendor. For years I've been ordering cables, cases, batteries for various phones, chargers, plugs, and the like. Took a week or so to get the stuff because they shipped regular post, but I always knew that. When I had a problem, someone responded promptly. All if a sudden, it's disappeared. My last successful purchase was 9/29/2014. I did notice, before ordering, that their prices had increased dramatically, but I was reordering something that cost mire elsewhere. Did some group buy it and destroy it, or what? Sorry to see it go as it WAS, not as it seems to be to the folks complaining here. They obviously have been dealing with someone other than the ones I dealt with. What a shame.

Date of experience: November 14, 2014
Ohio
1 review
3 helpful votes
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I have not ordered from cellphoneshop.net for a few months only to be redirected to a different site when I tried to open the webpage. I have been an avid customer of cellphoneshop.net for since 2008. They have been forthcoming and have refunded my money in a timely manner whenever I have to return defective items. This without questions asked. In fact, I am still using the items I purchased through cellphoneshop.net for a very reasonable price. I am a proud owner of a Bluetooth device who normally caused over $130 retail for less than $30. I am sure that some people run into similar issues even with local businesses. It is a shame that such company who caters to customers who can afford less for more will now have to do without.

Date of experience: November 13, 2014
Canada
1 review
1 helpful vote
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Hi, I'm from Toronto, Canada. I ordered mobile charger on Oct 14,2014 n today is Nov 11,2014. Still I did not receive my order. I called to their call center on 6th Nov, 2014. First time an Indian lady lifted said I'll receive my order in 2 days. N from then on, I tried calling customer service but it will get disconnected automatically.It's my f***ing fault. Even though I read bad reviews about this website I ordered charger. God knows whether I will receive by this year or no. Guys, Plzz don't purchase any stuff from cellphoneshop.net.

Date of experience: November 11, 2014
Delaware
1 review
2 helpful votes
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What a rip off site, I ordered 2 HDMI cables and was emailed that they have shipped and never received them. I tried calling their number but it disconnect you.

Date of experience: November 10, 2014
Texas
1 review
0 helpful votes
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I ordered a custom skin for my phone. There is nothing good I can say about the product except the price was cheap. The image was not as sharp as the original. The adhesive does not stick well. It does not fit my phone well. The edges hang off the curve of my phone & do not stick down. The corners would have to be split to fit the curve of my phone. Maybe it would work for flatter phones.

Date of experience: November 7, 2014
Illinois
1 review
0 helpful votes
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Website is down
November 7, 2014

Website is down---- no support either. Phone # hangs up when venue is selected.

Date of experience: November 7, 2014
Michigan
1 review
8 helpful votes
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I wish I could do no stars.
Speaking to their call center and getting customer service reps with heavy accents named, Martin, Ben, Suzzie etc etc
All the junk is shipped from Hong Kong which they dont tell you so beware! So unless you fork out a crazy amount of money your stuff will take weeks and weeks to deliver.
They could care less about what you ordered or they will tell you straight out that "We cannot help you"
Reviews are horrible, I wish I seen them ahead of time.

Date of experience: October 20, 2014
Australia
1 review
2 helpful votes
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I ordered a case for HTC Desire 300 but was sent the wrong case. Despite two emails I have not received any support. I won't be recommending to anyone nor use this business again.

Date of experience: October 13, 2014