CellPhoneCases

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GB
1 review
2 helpful votes
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Awful product with $#*!ty customer service
August 22, 2017

Avoid at all costs. Ordered a case for iPhone 6 Plus. It arrived all scratched and damaged. They want me to PAY to send it back! Bloody cheek! Customer service almost non existent. They still have my money and I have a case I can't use. Will order from a reputable company in future.

Date of experience: August 22, 2017
North Carolina
1 review
2 helpful votes
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Scam
August 9, 2017

Total scam bought a cellphone charger for iPhone 7 after one day it stopped working there saying it's my fault and I should pay for return shipping which I am not doing total scam reporting this company

Date of experience: August 8, 2017
GB
1 review
1 helpful vote
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Rubbish company
August 4, 2017

Ordered and paid for item over 3 weeks. It's never been delivered. Have chased them up by sending 4 emails so far and nothing. Just silence. Shocking cowboy outfit stay clear!

Date of experience: August 4, 2017
GB
2 reviews
1 helpful vote
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Don' t order from this site
August 2, 2017

Sent numerous emails to customer services as my product had not arrived. Eventually arrived after 2 weeks but it's the wrong item. Website says suitable for iPhone 6 but totally not - unless it's for an iphone 6 in the land of Giants!

Have sent emails saying I wish to return but guess what - still no response. I am going through Paypal now as I read on previous reviewer had done. WHY-O-WHY?

Date of experience: August 2, 2017
California
1 review
4 helpful votes
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Don't waste your money
July 18, 2017

Terrible service. This is a one man show business with UPS store address. I received the wrong item. According to them, they sent what I ordered. Their website is confusing. Assuming I made a mistake, I still expect assistance and replacement. No response after 2 emails and 2 calls. Phone is voicemail only.(I wonder why). They only responded after I involved PayPal and they did it with a sarcasm, pretty much calling me stupid. Then they expect you to pay 8 bucks return for a 10 bucks item. Not mentioning terrible reviews on the Internet which I definitely should have read first. Check out Complaintsboard.com, sitejabber.com, scamadviser.com, even Better Business Bureau and Yelp... this site is slammed with complaints... Pathetic.

Date of experience: July 18, 2017
Canada
1 review
1 helpful vote
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Hi Guys

I am writing that because that page is really scam and they steal your money - please do not deal with them they will take you money - and when you complain they will reply we will do refund and nothing happen.

They steal 25$ from me and they deliver nothing and make me have bad time for three month.

My case no. Is ******* - i am writing that because whoever saying they are good seems to me they working there.

Take care and keep your money safe.

Date of experience: July 12, 2017
Nevada
1 review
4 helpful votes
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Did not send product; did not respond
June 14, 2017

I ordered a holster for an iphone 5s. Never got it. Tracking shows the product is sitting in Compton, CA. Shipper never returned my telephone calls. Vendor does not show a telephone number. I give up. Never do business with these people.

Jeff Wilson

Date of experience: June 14, 2017
Minnesota
1 review
3 helpful votes
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They are the worst company. Took my money and never sent cases. They had my 35 dollars for 27 days. Just today there refunding the money after 9 messages. Could take 7 to 10 days before I see the money. Please order some where else!

Date of experience: May 22, 2017
Michigan
1 review
2 helpful votes
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Scammers!
May 16, 2017

Do not order from this company! They should be investigated. They are scammers! Stay away! Will be reporting them.

Date of experience: May 16, 2017
Georgia
1 review
4 helpful votes
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Cheated
April 20, 2017

Ordered and they said it was delivered, it hadn't been. When I contacted them, they strung me along and then refused to refund my money or replace the order. When I went to the site, they had eliminated my info so I couldn't pull up the info on the order. Stay away from them!

Date of experience: April 19, 2017
GB
1 review
2 helpful votes
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Ripped off
April 5, 2017

Don't think they exist took payment but nothing arrived just think it's a scam don't be fooled by this site

Date of experience: April 5, 2017
Illinois
1 review
1 helpful vote
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Did anything ever show up?
April 3, 2017

I have been waiting a week have not gotten an email saying anything. Bank shows they took the money. Please let me know if anyone ever got something from them

Date of experience: April 3, 2017
Canada
1 review
4 helpful votes
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cellphonecases.com
April 2, 2017

If my phone cases are not here by Friday 7 April 2017 that's 1 Month from order date.
I will be reporting the site to the FBI and RCMP.
If that does not work I will be making an request to shut down the web site.
I strongly suggest others do the same, there is power in numbers.

Date of experience: April 1, 2017
New York
1 review
1 helpful vote
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Purchased the cables for iphone. None worked. Wall charger melted and almost went up in flames. WOW! They arent even in America, its a bogus address. Shipment came from China and took 3 weeks. If they were in Cali I would punch the little chinese kid and beat him senseless.

Date of experience: March 8, 2017
California
1 review
4 helpful votes
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Do not trust
February 24, 2017

I was ripped, lied to, and ignored. Don't be fooled by these clowns. How do they stay in business? Buyer beware.

Date of experience: February 23, 2017
Australia
1 review
4 helpful votes
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Scumbags
February 22, 2017

Stay away don't buy from cellphonecases.com! Never received my cases and no response from the dogs. Total ripoff waste of money.

Date of experience: February 22, 2017
Canada
1 review
2 helpful votes
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Couple of issues. Accidentally ordered and iPhone6 plus case instead of iphone 6 so sent it back and still nothing from them.

Ordered another iphone6 case and just got a Samsung Galaxy case in the mail (not even close to the design I asked for). Package even has on the envelope that I ordered an iPhone6 case. Emailed them that they sent the wrong case and apparently I have to pay shipping which will basically cost me what I paid for the damn case in the first place.

Total ripoff.

Date of experience: February 13, 2017
Canada
1 review
1 helpful vote
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Lousy service
February 12, 2017

Waited a month and still did not receive my order. Sent many emails to follow-up and received no reply. Do not recommend this seller.

Date of experience: February 11, 2017
Canada
1 review
1 helpful vote
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Terrible Customer Service
February 9, 2017

It is impossible to contact this company by phone and emails are seldom answered. When I had trouble receiving my case there was no one to speak to about this. Avoid this company!

Date of experience: February 9, 2017
Australia
1 review
2 helpful votes
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Disgraceful.
February 8, 2017

Ordered 2 wireless chargers. Nearly 4 weeks later package turns up with... 2 usb cables. Message support requesting 2 chargers be sent out, proforma reply says "your product was shipped on..." which I already knew as I had received it already (without chargers). Contact again with same request... Nothing. And a third time... Nothing. How can a company like this trade? What a disgrace. DO NOT PURCHASE ANYTHING FROM HERE!

Date of experience: February 7, 2017