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Cask Cartel Reviews Summary
Cask Cartel has a rating of 3.6 stars from 973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 14th among Food & Drink sites.
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I am on my third order through Cask Cartel where I needed a gift for a family member who deserved something out of the box, something they really wanted but would not go buy themselves!
Wish delivery was quicker. Overall great experience
Thank you for the positive feedback! Rest assured, our retailers are always looking for ways to make deliveries more efficient. We appreciate you taking the time to write a review.
Everything was great except that it was delayed several days before it shipped out. I think it was about a 3 to 4 day delay before the bottle shipped out. Had it shipped out more quickly, I would have given it 5 stars.
Thank you for the candid feedback. We are always looking for ways to improve!
Excellent. Only negative comment is that there was leakage of each bottle when it arrived. The caps were all loose. Had to wash each one because they were so sticky. One bottle the seal was broken.
Thank you for the feedback and we are so sorry to hear that one of your bottles arrived damaged! Please reach out to our Customer Service Team at [email protected], at your earliest convenience. They will be able to assist you with a replacement!
I received my product in good timing and it was sealed very tightly and safe. Was very happy with the service.
Thank you so much for sharing your feedback! We are so happy that your order was successfully delivered and hope you enjoy it. Cheers!
Thanks for sharing Zach!
Thank you for sharing! We are happy to hear you had such a great experience!
Loved it will probably order again every thing arrived on time and well packaged
Thank you for sharing your rating with us, Michelle. We are happy to hear you had such a good experience and will be a return customer to our Premium Spirits Marketplace.
Should of done my research first. Grossly overpaid for the product I ordered.
Hello Tim. We are so sorry to hear that you are not happy with your purchase price. Please do not hesitate to reach out to our Customer Service Team with any questions on product pricing, shipping time frames, etc. We appreciate your business and value you as a customer.
It was easy to order…… delivery time was quick…. The product was extremely well wrapped to prevent breakage
Thank you for sharing this feedback with us! Welcome to the Cask Cartel Family! :)
I purchased a bottle of Ton Whites Number Juan Tequila. It was packaged very well and delivered in a timely manner.
We are so happy to hear you had a good experience! Thank you for the feedback.
Easy ordering and fast shipping with careful packing and excellent product
Thanks so much for sharing your experience with us.
Ordered what I thought was a case (6 bottles) of Sagamore Rye whiskey for 299.99 + 38.75 shipping. When I received it there was only one bottle. Called them and emailed them and they told me that was correct price. I had searched for a 6 bottle case and just happened to pick This caskcartel.com. Big mistake. You can buy this for $50-60 a bottle in many other stores. BEWARE of caskcartel.com! The shipping is HIGH at $38.75. I assumed it may be OK for six bottles. When I got the shipment of only one bottle, the shipping seemed way HIGH. My bad for trusting this store.
Thank you for bringing this to our attention. We're sorry you had a bad experience.
Found a hard to find bottle for a friend. Shipping was a little over the top but got a special gift for a friend.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you for choosing Cask Cartel. We look forward to serving you for many years to come!
We had a very good experience with CaskCartel and they take good care of their customers.
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Cask Cartel!
The person I talked to on the phone was very nice and efficient. BUT YOUR SHIPPING TAKE WAY TO LONG.
Thank you! This feedback helps us improve the quality of customer service provided to all our customers and celebrate our wonderful teammates.
First order was great. Took them 2 weeks to try and fill my second order and they did not even ship all the product. They have my money and I do not have my product
We apologize that our service did not satisfy your expectations.
I have placed 3 orders with cask cartel. All 3 orders were received earlier than expected. There was a small issue on my part and Michelle did an awesome job of resolving it for me.
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.
Got a request for a response before the item was even processed for shipping. In the meantime, I have gotten an email from them every day! I just wanted an item I couldn't find locally for a receptor I found online. BTW, it didn't give the daiquiri more of a blast!
We’re so sorry that your experience did not match your expectations.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing and being such a valued customer of Cask Cartel!