Cask CartelReviews 973

It was great! Had what I was looking for and you sent it fast!

I can get liquor from you that I can't get where I am. Thank you!

Everything was smooth from the start and customer service was very responsive to an inquiry I had.

Got my bottle of climax shine in about a week. So awesome! Plus it was packed perfect

After waiting over two weeks for my order to be fulfilled, I requested my order to be cancelled via two emails and one phone conversation. After my phone conversation, customer service representative stated my order was going to be cancelled and that I would received a refund within 2-3 days. Three days later I was informed that my cancellation was denied by management and that my items would be getting shipped upon receipt from a third party vendor. This is not the proper way to conduct business.

The overall experience we well and I will use the service again.

As big baseball fans, ordered the Pudge Rodriguez bundle. The autographs are NOT as advertised. System errors resulted in double order and no way to cancel one and no returns accepted. Do not do business with this company. No response to complaint.

Can always find what I want, and find more than what I need.

Since Shipping is so expensive, it was nice to be able to get free shipping for my order. You guys offer selections not available where I live, but shipping usually makes it too expensive. Thanks.

Ordering was ok, but tracking updates were slow, I would check and it would say arriving Sat, but it took another 5 days to arrive

Great service with numbers high quality products for all interests. Great packaging and deliveries

Easy to use and I always find what I am looking for. Some of the best whiskey I have ever tasted. Quick shipping.

Customer Service Was Great. Helped Answer My Question and Was Very Satisfied with How My Delivery Was Sent. Plan to Order More In The Near Future!

I needed an expensive bottle of Vodka (non-Russian) for a 50th birthday to be delivered within 3 days. I was so disappointed when I called to check on my order and found out that it was shipping from another country. I had read through the shipping and info very carefully before I purchased as I did need a quick turn around. They said it would be several more weeks due to customs. I was happy to report that it only took 2 weeks instead of 3 weeks total but was still disappointed that it was not communicated during the purchasing process. The recipient was very happy to receive the actual Vodka but I cannot say how it tasted.

Very easy ordering will definitely order again lot of choices to choose from. Really enjoy browsing through your web site

Wrong product delivered but customer service quickly resolved the issue by issuing a return label to send the incorrect products back and offered to resend the correct item. Although opted to be refunded, my customer service representative was very accommodating and followed up until my refund was processed.

You guys are the best very happy quick delivery great customer service

Great place and good service easier to find drinks hard to find in other places will not bother lookin or wasting my time to look anywhere else

The diagram of the bottles we ordered (heart shaped) is not what we received