Cask CartelReviews 973

I like the ease of finding what I want and completing the order. The product arrives in short order and is always wonderful.

I live far from the liquor stores and this service made buying so easy

I received a broken bottle and with a few photos they worked with the shipper and immediately replaced my bottle. Excellent customer service. I will definitely use them again

Excellent experience dealing with Cask Cartel. Straightforward ordering and shipping.

I have not opened the box yet since it's a gift for my boyfriend. But the delivery was fast even though it was a bit expensive lol. The box came in good condition.

Everything was very easy to search and order stuff

The shipping company left the tequila on my front step with no adult signature. My grandkids or any kid in the neighborhood could have got into it.

Gifted to a friend for his help. Not available locally.

I found what I was looking for and they delivered it as requested.

Easy ordering, kept informed of status of order &. Was able to track progress of shipment. Perfect!

This may be more aimed at delivery company. When I have a sign for package it would be a lot nicer if the delivery could be more precise than sometime between 7am and 7 pm.

Took way too long from order to delivery Took way too long from order to delivery Took way too long from order to delivery

Questions answered quickly and delivery as expected

Easy to order, easy to receive, easy to enjoy! Good experience overall.

I wanted this mezcal bottle for a birthday gift. I had been searching for it online and found it on this site. It was fast and really easy to order. I ordered it on a Friday night so I didn't get an order confirmation that it had shipped until 7 business days later. I even called customer service on the 5th day and they handled my order quickly. Very happy with my product and will definitely order from here in the future.

Chartreuse is incredibly hard to find right now. CaskCartel was able to come through for me. It took only a little bit to come into stock and then things went perfectly. Well shipped.

They actively refute all bad reviews on some websites such as jabber -- BBB and TrustPilot have 100's of complaints.

They manage to maintain good ratings on others by elaborately and actively trying to make it look like they care.

They are a re-ship operation -- they find your product afterwards -- and drop ship it to you and poacket the difference -- you will have paid a horrible price for what they have got elsewhere. Often they cannot find it and will never ship it.

They will tell you it has shipped - but cannot give you any tracking numbers.

They will tell you there is a 35% restocking fee for something they have not even shipped. It is a numbers game for them -- so many give up as they think it is their fault when the ordered a bottle thinking it was a case! It is NOT YOUR FAULT when their website scams you.

Rule #1 -- even if they tell you there is a re-stocking fee or whatever -- IMMEDIATELY LODGE a COMPLAINT with your cc company -- they will say they are sorry - possible even say it is shipped (they are lying) and then offer a gift card as compensation. Refuse and tell them the cc dispute stays. They will even call you:-) Stand your ground -- you WILL get your $$ back.

Great customer service as usual. This was a limited, hard to find item so naturally expensive..

After waiting for almost a month my order came in and it was the wrong items I ordered a 12 yr zaya rum and they sent me a 16 yr

Ordering was easy. Getting the product took a while and didn't have any updates until it finally shipped.