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Cask Cartel

3.6

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Cask Cartel Reviews Summary

Cask Cartel has a rating of 3.6 stars from 973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 15th among Food & Drink sites.

service
165
quality
449

Instant Feedback

740 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Highly Recommend
October 5, 2022

Shipping and ordering was easy to use! Was supposed to get small sample bottles. They were not included when order was received. I was kinda bummed that they were never shipped!

Date of experience: October 4, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing! We are so sorry to hear that you did not receive your Bonus Gifts!

Colorado
1 review
0 helpful votes
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Eric C
November 3, 2022

It was very easy to order, pay retail price, ricive a confirmation email right away, however after that it takes like 8 days until you get a shipping email notification, but delivery came eiler than the delivery date..

Date of experience: October 4, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

West Virginia
1 review
0 helpful votes
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Quality products
October 3, 2022

Easy order process.
Great fees and cost.
Love ordering from these guys.
Packages always arrive safe and are well packaged.
You will love them forever once you order from them.
Next order coming in soon...
Andrew Gish! RORH

Date of experience: October 3, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

Louisiana
1 review
0 helpful votes
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Easy
October 3, 2022

I located the spirits that I wanted, ordered them, received a tracking number and took delivery. This could not have been easier. The prices were good as well.

Date of experience: October 3, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

Virginia
1 review
0 helpful votes
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Delivery took way too long
November 2, 2022

It took almost a month for my items to be delivered. Originally it was supposed to be a 10-14 day delivery. I think more transparency is needed so you know you have a longer expected wait time.

Date of experience: October 3, 2022
Customer R. — Cask Cartel Rep
over a year old

We are sorry to hear that you were not satisfied with the delivery time frame. Please note our retailers are doing their best to ensure deliveries are as quick and easy as possible!

Montana
1 review
0 helpful votes
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Better communication
October 3, 2022

I understand shipping delays, but really there should be some indication on products that aren't in the warehouse. Instead, I'm waiting for the warehouse/distributer to get the product and then waiting for them to ship it which I did not receive any updates until I reached out. It works be nice if there was even a "possible shipping delays" on products that aren't immediately available.

Date of experience: October 3, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

Virginia
2 reviews
0 helpful votes
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Order received
October 3, 2022

Our order was received as expected and in good condition. Thank you

Date of experience: October 3, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

Texas
1 review
0 helpful votes
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New bottle.
October 3, 2022

A little concerned about ETA but received and in excellent condition. Thank you.

Date of experience: October 3, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback.

Georgia
1 review
0 helpful votes
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Tick Freakin' Tock
November 2, 2022

It took a month to simply process my order so all in all it took over 6 wks. B. S Most of what they provide can be purchased locally so delivery is the convenience you wait too long for. I ordered the Von Payne which I couldnt purchase locally. The bottle is awesome! Has a silver gargoyle spout on it. The currant infused whiskey was wayyyy to sweet for me, it's more like a liquor but plan to use the kick $#*! bottle as a decanter for more palatable stuff.

Date of experience: October 3, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the candid feedback and do apologize that delivery was not received in the anticipated time frame. Delays are to be expected for highly allocated items when replenishing inventory. Our retailers are doing their best to improve their shipping process and will continue to look for new ways to do so.

Illinois
1 review
2 helpful votes
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Product wasn't in stock when I purchased. No delivery date was available until after I purchased the Von Payne. Seems like a way to get people to buy your product when you don't actually have product available to sell. Not a fan.

Date of experience: October 3, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the candid feedback and do apologize that delivery was not received in the anticipated time frame. Delays are to be expected for highly allocated items when replenishing inventory. Our retailers are doing their best to improve their shipping process and will continue to look for new ways to do so.


Easy to order
August 25, 2022
Previous review

Easy to order. I received my confirmation pretty quickly.

Date of experience: August 25, 2022
North Carolina
1 review
0 helpful votes
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Glad l used Cartel
October 3, 2022

Great service and safe packing. Shipping was kinda high though.

Date of experience: October 3, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

Ohio
1 review
0 helpful votes
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Hard Mtn Dew sucks
October 1, 2022

There were only 2 flavors that were ok which those were the black cherry and the watermelon even they were crappy.

Date of experience: October 1, 2022
Customer R. — Cask Cartel Rep
over a year old

We appreciate the feedback!

Michigan
1 review
0 helpful votes
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Appalachians Sipping Cream
October 1, 2022

According to their policy I received my order on time, however, 17 days from date of purchase.
Ridiculous... I get stuff from Japan in 12 days. Then having to pay an Xtra 20 percent in shipping charge, I should get it in less than a week.

Date of experience: October 1, 2022
Customer R. — Cask Cartel Rep
over a year old

We apologize that shipping was not in the anticipated time frame. Rest assured, our fulfillment team is working hard to improve this process. We do appreciate the candid feedback.

Texas
1 review
0 helpful votes
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I work full-time. I find it difficult to be home to receive the product.

Date of experience: September 30, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing! We apologize that shipping protocols are not what was anticipated.

Michigan
1 review
0 helpful votes
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Great service
September 29, 2022

I was looking to expand my online shopping experience. Cask cartel was able to add in a service that I was unable to get elsewhere

Date of experience: September 29, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

Arizona
1 review
0 helpful votes
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Good
September 29, 2022

Great selection. Easy to use website great shipping service

Date of experience: September 29, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

Alabama
1 review
0 helpful votes
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Purchase
September 29, 2022

Received correct product, on time, in perfect condition. What more can I say?

Date of experience: September 29, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

Michigan
3 reviews
0 helpful votes
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Great product, good prices
October 29, 2022

Shipping was a nightmare. I feel it took way too long.

Date of experience: September 29, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback and apologize that shipping time frames were a bit delayed. Our fulfillment team is working hard to improve this process.

Kentucky
4 reviews
0 helpful votes
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Great selection
September 29, 2022

Glad I could find exactly what I needed for a good price. Shipping was a bit slow, but I understand it's a common problem no matter where you buy goods.

Date of experience: September 29, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback!

Virginia
2 reviews
0 helpful votes
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Adult signature
October 29, 2022

I had trouble getting delivery because PA required adult signature in person. I never know when they're coming. Not your fault!

Date of experience: September 29, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback!