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Cask Cartel

3.6

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Cask Cartel Reviews Summary

Cask Cartel has a rating of 3.6 stars from 973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 15th among Food & Drink sites.

service
165
quality
449

Instant Feedback

740 reviews

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Ohio
1 review
0 helpful votes
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BURBON
October 13, 2022

Great selection, and fast delivery
They always carry what I can't find at my store

Date of experience: October 13, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you so much for sharing!

California
1 review
1 helpful vote
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This company should not be around. They are fraud and the customer service is probably the worst you can find. The staff or the owner was so rude over the phone that it would make you think they dont care about clients and only care to sell at double and triple the price that other sites sell for. If you paying so high in proce for the same bottle than at least you should get a good customer service. But hell, this caskcartel.com stands true to their name. They talk to you as if they the cartel and you the peasant that owes them. Stay away from this company and shop from any other site. Id put a web site here of a great place but it be seen as if I am advertising them. But search on google and they come up. You can compare the proces with cartel.com and start thinking to your self whats the deal here. Glad I did not order more items from them as the customer service they have is more like trying to shut you up and they doing what ever they want. Save the headache and shop some where else.

Date of experience: October 13, 2022
Michigan
1 review
0 helpful votes
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Great service
October 13, 2022

Found something online that I couldn't find nearby, and it was shipped to my door promptly and in excellent condition.

Date of experience: October 13, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you so much for sharing!

Pennsylvania
1 review
0 helpful votes
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Nice Idea - overpriced
November 12, 2022

My order was fulfilled and it took longer than expected to receive it. It was packaged well and arrived undamaged. Being a unique idea, it was my fault I didn't research. Other sites are selling the same item for less than half the cost. Expensive mistake on my part.

Date of experience: October 12, 2022
Customer R. — Cask Cartel Rep
over a year old

We are so sorry to hear that your shipment was not delivered in the anticipated time frame. Our retailers do their best to ensure every shipment is sent out as soon as possible. We appreciate your candid feedback and will do our best to improve.

Virginia
1 review
0 helpful votes
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Cask Cartel is a great place spirits that you may not find at your local retail locations. The prices are fair but I give 4 out of 5 stars because due to the shipping rates and the amount of time it takes to recieve the product.

Date of experience: October 12, 2022
Customer R. — Cask Cartel Rep
over a year old

We appreciate the feedback!

Georgia
1 review
0 helpful votes
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Idk
October 12, 2022

Bought it as birthday gift. Haven't opened it. Opened the survey before the whisky.

Date of experience: October 12, 2022
Customer R. — Cask Cartel Rep
over a year old

We appreciate the feedback!

Michigan
1 review
0 helpful votes
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Cartel order and delivery
October 12, 2022

Everything was smooth, im thoroughly enjoying my long lost drink of my younger years! I will be getting more in the short future.

Date of experience: October 12, 2022
Customer R. — Cask Cartel Rep
over a year old

We appreciate the feedback!

Colorado
2 reviews
0 helpful votes
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I was looking for a bottle of liquor that I couldn't find anywhere local, and decided to order a bottle online. Price for the product and shipping was reasonable, but I'll admit I did bite my nails the whole time waiting as packages are generally not delivered with any consideration to 'fragile'. I was very pleased to see that it was packaged so well that they could have air dropped it straight out of a plane into my front yard and it would have been perfectly intact.

Date of experience: October 11, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing and being such a valued customer to Caskcartel.com!

Texas
1 review
0 helpful votes
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Hard to find
October 11, 2022

Everything was okay it just took a little bit to ship

Date of experience: October 11, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

Illinois
1 review
0 helpful votes
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Great customer service
October 11, 2022

Company went above and beyond to track and find the bourbon in my order - ensure it was delivered

Date of experience: October 10, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

New York
1 review
0 helpful votes
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Rare find
October 11, 2022

Great selection and very quick and easy delivery. Excellent experience!

Date of experience: October 10, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

California
2 reviews
1 helpful vote
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Rip off
November 9, 2022

Four weeks to get order to late for the wedding party. Price 300%overcharged

Date of experience: October 10, 2022
Customer R. — Cask Cartel Rep
over a year old

We are so sorry to hear that the delivery time frame was longer than anticipated. Our retailers are working hard to improve.

Missouri
1 review
0 helpful votes
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Item arrived quickly
October 10, 2022

Ordering was easy, shipping was timely. There's nothing more to say.

Date of experience: October 10, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

Georgia
1 review
0 helpful votes
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Great service and fast!
October 8, 2022

I have received my order but one of my Von Payne bottles were chipped in 2 spots! They were a gift for its unique bottle and top! Anything you could do would be appreciated, thanks

Date of experience: October 8, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

Georgia
1 review
1 helpful vote
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Product great. Delivery terrible
November 7, 2022

The whiskey is delicious and the bottle is beautiful. However it was dropped off at the wrong address and I had to hunt for it

Date of experience: October 8, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing and we are so sorry to hear that your delivery was not satisfactory. We are happy to hear, however, that you received your order in the end.

Minnesota
1 review
0 helpful votes
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AAA + ease of use website, quick shipping and free shipping was a nice bonus

Date of experience: October 7, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

Texas
1 review
0 helpful votes
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You folks are up front and honest in your offers, shipping and quality of brands I have purchased thus far. I enjoy getting your ads and reading the various descriptions of the items you are selling. You also sell things I cannot find locally.

Date of experience: October 7, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

Massachusetts
1 review
0 helpful votes
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Black Raspberry Liqour
October 7, 2022

Everclear I made a wonderful black Raspberry Liquor. Taste Like Chambord! Thanks for your product! Warm Regards Cathy Alexander

Date of experience: October 6, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

California
1 review
0 helpful votes
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Fast Delivery
October 6, 2022

Love the extensive option of products available!
The website is easy to navigate and accommodates different price ranges

Date of experience: October 5, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

Kentucky
1 review
0 helpful votes
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Delivery
October 6, 2022

While delivery took longer than expected I am well pleased. An excellent job of packaging

Date of experience: October 5, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing! We are sorry to hear that the delivery time frame was longer than anticipated. Rest assured, our fulfillment partners are working hard to ensure that is not a long term issue.