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Casa Gear

3.1

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Casa Gear Reviews Summary

Casagear is an online retailer offering affordable modern furniture and home decor products at competitive prices. They provide flexible delivery options, including White Glove service for large items, and secure checkout with major credit cards and PayPal.

This summary is generated by AI, based on text from customer reviews

service
55
value
53
shipping
54
returns
47
quality
52

We monitor reviews for authenticity

Pennsylvania
1 review
2 helpful votes
Follow penny m.
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Where's my order?
June 12, 2021

I placed an order for a glass stand-alone shelving unit on June 4th. I cannot get a straight answer about the status, estimated ship or delivery date. I've emailed customer service 3 and get the same answer - under process and we will tell you when it ships.
I just left a scathing voice mail and hoping this gets a response I can work with. I need to decide whther or not to proceed wth this order. So far, not a great experience and will not recommend.

Date of experience: June 12, 2021
India
1 review
0 helpful votes
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I recently purchased a wooden coffee table from Casagear. The customer service team was very helpful, the delivery was ahead of schedule, and the furniture beautiful. I'm a very satisfied customer.

Hassle-free ordering! Items came quickly and the quality met my expectations. I would surely recommend casagear to family and friends as well!

Date of experience: May 11, 2021
India
1 review
0 helpful votes
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I've done a lot of shopping at Casagear and it is basically the only place I really shop for home decor & furniture. They have a wonderful collection of products, very helpful customer service and I'm glad they're there. And they stand behind their product and if there is a problem, they fix it.

I have complete confidence in them when I shop there. I don't have to worry about anything that's broken or something that needs to be replaced immediately. They're wonderful and I've never come across anything unpleasant!

Date of experience: May 3, 2021
Arvind S. Casa Gear Rep
over a year old

Dear Sylvia,

We are absolutely thrilled to hear these kind words from you! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

India
1 review
0 helpful votes
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I am surprised to see the bad reviews on this website. I have purchased almost all the items in my new house from Casagear and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! I'll definitely keep shopping with them!

When I do go online, I want something of quality and I need it fast. I have Casagear as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good.

Date of experience: April 21, 2021
Arvind S. Casa Gear Rep
over a year old

Dear Kristie,

We are absolutely thrilled to hear these kind words from you! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

India
1 review
0 helpful votes
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I had a wonderful experience and received wonderful customer service as well. I was able to view a wide range of various types of furniture items. I enjoyed shopping for a gorgeous wooden nightstand and would definitely shop again. I love the price and I liked that the furniture was high quality, unique and fit my bedroom spectacularly!

Date of experience: April 14, 2021
Arvind S. Casa Gear Rep
over a year old

Dear Julie,

Thank you for those kind words! We are pleased to know that you are happy with us and your feedback is highly appreciated.
Keep shopping!

Regards,
Team Casagear

India
1 review
0 helpful votes
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I was slightly nervous about buying a piece of furniture online without seeing it first, but I needn't have worried. The bench is good quality, very solid with a beautiful finish to the wood. Easy to assemble, I managed it within ten minutes.

The quality was good... even better than I expected. I look forward to whatever my next purchase will be!

Date of experience: April 9, 2021
Arvind S. Casa Gear Rep
over a year old

Dear Sophie,

We are pleased to hear that you are happy with our products & services! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

India
1 review
0 helpful votes
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After reading all the negative reviews I was doubtful about placing an order but since Casagear had the cheapest price on the side table I wanted for my living room so I decided to take a chance. I'm glad I did. My order arrived within a week at most with no issues whatsoever. I won't hesitate to order again in the future!

Date of experience: April 2, 2021
Arvind S. Casa Gear Rep
over a year old

Dear Beck,

Thank you for those kind words! We are pleased to know that you are happy with us and your feedback is highly appreciated.
Keep shopping!

Regards,
Team Casagear

India
1 review
0 helpful votes
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I have purchased a few furniture items and home decor items from Casagear. I love the quality of products, the price, the ease of ordering, the timely arrivals. All my shipments have been early even during this Pandemic. This company has truly been a blessing... The furniture is absolutely beautiful and the pricing fits my budget.

I have had a very impressive experience with the customer service department on more than one occasion. It has been an extremely pleasant experience!

Date of experience: March 15, 2021
Arvind S. Casa Gear Rep
over a year old

Dear Amanda,

We are absolutely thrilled to hear these kind words from you! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

India
1 review
0 helpful votes
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This is one of the go-to online platforms when I need something stylish for my home. Their collection is huge, and the prices are reasonable. Casagear has put it out there and does keep providing the best of service and shipping it can. I recently purchased a wall mirror from Casagear & it is so beautiful.! It looks great in my room and the product arrived exactly as advertised. I would love to buy from them again soon.

Date of experience: March 4, 2021
Arvind S. Casa Gear Rep
over a year old

Dear Ross,

Thank you for those kind words! We are pleased to know that you are happy with us and your feedback is highly appreciated.
Keep shopping!

Regards,
Team Casagear

India
1 review
0 helpful votes
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Every single time I've shopped with Casagear, I've had an absolutely outstanding experience. And they have reasonable prices like no other! Seriously, they are the best option if you're shopping for furniture & home decor on a budget. They do everything in their power to make sure you are happy.

I recently bought a table from their website and it looks so amazing in my home! I am literally lucky to have got it at steal of a price. I am now a lifelong customer because of their outstanding customer service each and every time. Thank you Casagear for being a step above the rest!

Date of experience: February 15, 2021
Arvind S. Casa Gear Rep
over a year old

Dear Shelley,

Thank you for those kind words! We are pleased to know that you are happy with us and your feedback is highly appreciated.
Keep shopping!

Regards,
Team Casagear

India
1 review
1 helpful vote
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One of my favorite websites when decorating on a budget! Our family room is comprised solely of Casagear products, and we receive more compliments on it then any of our rooms in previous houses we've owned. Everything Casagear sells just looks spectacular!

I just can't imagine any other brand that can give design, quality as well as a relatively affordable price as well.
I bought a nice living room couch, mirrors, beautiful planter for my living room and I like them a lot.

Date of experience: October 28, 2020
Arvind S. Casa Gear Rep
over a year old

Dear Steve,

We are absolutely thrilled to hear these kind words from you! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

India
1 review
0 helpful votes
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Nothing to say except the words of gratitude. I bought some pieces of furniture for my bedroom. I made numerous purchases here, and it never lets you down always good pricing and decent quality for the price. They are really nice and their quality is fascinating. Thank you so much for providing such amazing customer service and furniture goods!

Date of experience: October 6, 2020
Arvind S. Casa Gear Rep
over a year old

Dear Henry,

We are pleased to hear that you are happy with our products & services! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

Arizona
1 review
2 helpful votes
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DISHONEST COMPANY
September 30, 2020

If have an issue and need to return an item. There is no customer support or communication despite what the website says. This company doesn't care about you getting what you ordered. The good reviews are phony. You can tell when 30% of reviews are negative and they are still rated at 4 Or 5 stars. Buyer beware!

Date of experience: September 30, 2020
Arvind S. Casa Gear Rep
over a year old

Dear Dennis,

We certainly did not intend to upset you & we deeply regret any inconvenience that has been caused from our end. You are a valued customer, and if there are any unresolved issues, please drop us an email at [email protected] along with your order details and we shall get back to you soon!

Regards,
Team Casagear

India
1 review
1 helpful vote
Follow Madeliene G.
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I decided to renovate my new apartment but didn't have a lot of money to spare. I found a lot of cool furniture on Casagear and ordered it from using discount codes that gave me great deal of savings... My place looks so stylish and homely! I LOVE IT!

Just wanted to say thank you for the wonderful collection of products. Casagear is the best place to buy furniture online, awesome customer support, I had a very good experience!

Date of experience: September 23, 2020
Arvind S. Casa Gear Rep
over a year old

Dear Madeliene,

Thank you for those kind words! We are pleased to know that you are happy with us and your feedback is highly appreciated.
Keep shopping!

Regards,
Team Casagear

India
1 review
0 helpful votes
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I just love Casagear! You can find the perfect things that speak to you and your style, and which make your home YOU. The selection is amazing, shipping usually fast, prices good.

I did a decor refresh of a couple rooms needing just an update. Small changes have big impact and make a room feel new. Casagear had the perfect pieces I needed. Easy to navigate website, nice extensive collection of home goods, and quick/easy purchase are some of the major reasons I chose them.

The hardest part truly was just making up my mind from such a wonderful array of products. Plus, with a discount coupon made available by them, they made it more affordable for me!

Date of experience: September 15, 2020
Arvind S. Casa Gear Rep
over a year old

Dear Joel,

We are pleased to hear that you are happy with our products & services! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

India
1 review
17 helpful votes
Follow Julia O.
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One of my favorites- decorating on a budget! Our family room is comprised solely of casagear products, and we receive more compliments on it then any of our rooms in previous houses we've owned.

Casagear is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed!

Date of experience: August 31, 2020
Arvind S. Casa Gear Rep
over a year old

Dear Julia,

We are absolutely thrilled to hear these kind words from you! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

Florida
1 review
13 helpful votes
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Scammers
July 29, 2020

This company is a scam, they are scamming people all over. Do NOT buy from them. Spread the word. They have no customer service department, just a voicemail to leave messages.

Date of experience: July 29, 2020
Arvind S. Casa Gear Rep
over a year old

Dear Maria,

We are deeply regretful for any inconvenience that has been caused from our end. You are a valued customer, and if there are any unresolved issues, please drop us an email at [email protected] along with your order details and we shall raise it to the concerned team for timely resolution.

Regards,
Team Casagear

India
1 review
17 helpful votes
Follow Amelia S.
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I needed furniture for my new apartment, so I ordered a coffee table, an area rug, and a tv stand for my living room, as well as a mattress for my bedroom. I have nothing but glowing remarks for Casagear. Quality of everything is AMAZING, and it was all delivered on time, some even earlier than expected!

Honestly, I just found the products as well as the prices to be flawless and reasonable. I have no qualms about dealing with Casagear again in the future. I highly recommend their products and appreciate the awesome customer service!

Date of experience: July 20, 2020
Arvind S. Casa Gear Rep
over a year old

Dear Amelia,

Thank you for those kind words! We are pleased to know that you are happy with us and your feedback is highly appreciated.
Keep shopping!

Regards,
Team Casagear

India
1 review
18 helpful votes
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Every time I visit the website, I like that I'm always finding something new. The style is what does it for me, and brings me back time and time again. They have new stuff to match every season which is why I love it!

I've purchased everything from furniture to decor accessories here, and I'm always happy with the value, the fashionable style, and the quality. I'm a customer for life! The office chair I recently ordered from casagear is quite stylish, functional, and durable as well. Keeps my home on trend!

Date of experience: June 16, 2020
India
1 review
26 helpful votes
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I fell in love with the designs and the concept when I saw the products online. I have purchased a coffee table and a storage cabinet as well and honestly I am very happy with the products, service, and importantly their prices. I did visit other sites for comparison and I felt that Casagear products were fairly priced.

The products I ordered arrived in time and I was amazed by the quality of these products. In the end I would like to say that it is indeed worthy and reliable to purchase furniture with Casagear, but make sure to use coupons so that you can also get an attractive discount in your final amount just like I did!

Date of experience: May 26, 2020

From the business

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casagear.com
Pico Rivera, California, United States
+41
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