CarShieldReviews 6,443

I called to add a second car to the protection plan. The process was easy and as quick as when I added the first vehicle.

Jeannie was able to get adjusted rate from North Miami Toyota Service writer, Juan Hernandez, who wanted to charge 3 hours labor to install an alternator. The max this should take is 2 hours and a good mechanic should only take one hour. I will not use NM Toyota again and if I do need repairs in future, I will ask CarShield to recommend a shop.

I was ready to cancel my contract due to our mechanic not one who uses Car Shield when repairing any of our 3 cars - too much of a hassle for approval snd payment. He fixed our 3 cars in past 2 years with refusal but gave us a discount.
Your representative on the phone told me to go on the website because there are 31 auto shops in Honolulu/Hawaii that accept Car Shield so l will be looking up that list for next car repair!

I was very interested in the how the service was going to work. Sorry that I had to cancel before it got started. But being on a fixed income, I just couldn't make ends meet. The sale people I worked with was very helpful. If I can make ends meet, I will give it another try.

So far I'm satisfied with this company. They have good customer reps and they have good knowledge of my warranty information. I would recommend them to anyone to help them save money on repairs.

If you don't sending me these these questionnaire after I already answered them I will. Unsubscribe to your e mail. I'm Happy with car shield but not with their customer service questionnaires

Went in for valve cover gasket. Did a great job!but while the mechanic was in there.seen my timing chain was about to break! So they fixed it as well! While in the shop. Glad we took it in when we did and car shield payed for it all.we had 200.00 deductible but that was all.all together it was all most 4000.00 dollar but they payed the rest
Thanks car shield

Due to scheduling issues, this never got solved every time I talk to Car Shield. I got a different person who told me a different thing then I finally got somebody who told me to go down to Centerville, which is very long way from me and when I got down there and they said you needed an appointment and I specifically asked the young lady do I need an appointment She said no so the issue isn't resolved. I don't plan to resolve the issue, but I will keep Car Shield for hopefully nothing else goes wrong.

Car Shield has always been there for me the very dependable to fix things I can't afford and that's wonderful thank you

Had it 3 years ago and 6 claims and never had a problem with them great service

I got an email saying I was late paying my bill but it didn't look right.
I called and was told it was in fact a scammer.
They were very professional and now I am confident that I will not be robbed.

I don't have any specific information to report other than to say that the gentleman with car shield gave me a great explanation on what car shield service entails that I decided to sign up for car shield for my car.

This is the best experience I've ever had with a claims process.

Thank you so much

They took time to explain everything to me when I talked to them every professional

During an oil change I found out my truck had a transmission leak and a bad ball joint. Called carshield and it was in the shop the same day. Paid my copay carshield took care of the rest.

My check light came on and I quickly got the truck to my mechanic. Car shield came to the rescue again. My timing chain was off and had to be replaced. That is a very large repair. The mechanic was on top of the issue and took great care of me and my truck.

The conversation was very helpful, and he explained everything to me. I really appreciate his time and look forward to working with them in the future.

The problem was a simple one of which the mechanic did not tighten the bolts on one wheel when rotating the tires which caused the knocking noise. It was repaired without charge.