CarShieldReviews 6,439

My experience with car shield was great I had no problem thanks

All problems were spoke of and eased my mind by the personnel who gave me reassurance of cost and parts that was being addressed.

Customer service was very and friendly and accommodating to me needs.

After reading the complete contract I discovered that CS covered only about 20 percent of any major breakdown leaving the other 80 percent to the 'insured'. That includes a substantial deductable. The 80 percent is mostly parts and pieces needed to fix the breakdown. There is a wide chasm of dishonesty in the Television ads and what the contract spells out.

So far so good, except I would want a deductible to the usual and not double plus.

Very pleased with my overall experience during the time I was covered

I am so glad I picked this company. They did everything they said they would do.

Very pleasant and friendly and also knowledgeable the agent was very professional

When I call to see why it was taking so long the guy looked it up and told me to resubmit it and gave me step by step how to do it also the claim #.

Wonderful experience. Everything was laid out perfectly. Communication was established between Chevrolet and car shield/American shield.

Car Shield approved a new engine after my chain broke. I had always kept tyhe care well, oil changes, etc. But I was told I'd need to pay out of pocket expsenses beyong my$100 deductible. That would have made the entire epair $8000 dollars$ on a 23 year old car not worth that much. But to me it was life itself. Although everyone was friendly, it was very clears we patrons would always have to pay more. I would never recommend Car Shield and may even report you to the State Attorney General's office or local TV.

Called CarShield to see what needed to be done and was advised to take car to authorized dealer, have them call CarShield for approval of service. Bob Bell did what they were told and they called me to let me know that CarShield had authorized the repair of Emissions Rotary Arm and labor but not the maintance service that was needed with the repair. No one told me that I needed to wait for CarShield to call me and confirm their approval. Bob Bell completed the service which took another day leaving me without a car again. Called when repairs were done and I picked up car and had to pay entire bill. Received call from CarShield today from a very rude lady whp informed me that my repairs were not authorized and I would get no refund. I expected to have to pay for my deductible plus the service not covered but did expect CarShield to at least cover what they authorized! First time using this coverage AND I AM NOT PLEASED! You took my premiums but did nothing for me. Plrase tell me why I should not cancel this contract! Please look into and advice asap! Thank you

We are new so we depend on Car Shields explanation. Their experience at this point is far more valuable than our impressions.

I took my truck in for a routine oil change. I was told there is a possible oil leak and should schedule an appointment for diagnosis to determine if there is an oil leak and what action is needed. I called and asked what to do about a claim if an oil leak on my truck is found. Diagnosis and claim are pending.

Very satisfied with my experience. They deliver per their promises

I had two auto problems, air conditioner and engine. Contacted Carshield informed them of the problem.

I haven't used car shield service in a long time. When I was in need. I'm glad You all were here Me. Thank You.

Carshield has been really helpful to me as far as getting repairs done to my car. Thank you Carshield!

My truck broke down I was told was covered from bomber to bomber but when truck put in shop it was not covered they paid nothing. I now know what people was saying is true about car shield. Been with this company too long for nothing just money gone took.