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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield Reviews Summary
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was easy to contact them. I called to make a payment after they had called two or more times per day
I called to transfer my account from my car to my pick up truck. Fast easy transfer with no issues.
The coverage premium is the best for almost every thing udder the hood
The transmission and engine light wouldn't allow the car to move forward or backwards. After contacting Car Shield they sent us to CCP automotive shop to repair what's needed on the SUV.
I have had excellent service with Car shield and My stepfather and several friends are now clients as well!
Approximately two weeks ago I received a call from customer support informing me that it was time to reup my service agreement. I was informed that I was able to change my payment method to either 6 months payment and save $30.00 or 1 year and save $60.00 or stay the same (monthly) and not aquire and additional savings. I opted for the 6 months billing. Upon reviewing my CC statement I saw that I was charged BOTH the regular billing AND the 6 months billing as well. I am not a happy camper. I will be calling Car Shield on Monday.
I had a failed payment because of a cancelled card. I gave new information..
Your decision not to live up to your promises you already know because of fine details I so call didn't read, how do you say it, I didn't read the fine print.
The experience went smooth and simple. I have no problem with the process, easy process
I was very pleased with how car shield my claim:
1) They spoke directly with repair shop
2) They timely approved the claim
3) They timely paid the claim
They keep me informed throughout the process
Great customer service never have any problems paying my bill
When I could not find a car dealership to work on my vehicle personal, I spoke to told me it was cautious's job to do that, and they found a Ford dealer that I was satisfied with
Pretty fair could have paid more for the display screen
Great! My Agent was knowledgeable and efficient. I had to edit my payment information. My experience could not have been better.
Contacted customer service with a question regarding coverage. Representative was very courteous and helpful.
Car shield is very good and affordable. Came in handy when the dealership that I bought my car from gave me a fake extended warranty contract. Car shield explained everything that was going to be covered, the costs, and the process for submitting a claim. I truly recommend them.
They sent me a card and some information about Car Shield.
I went in for a oil change and they found some thing leaking in the front end.The part had to be replaced.Car shield took care of it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members