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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
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I did not have to worry about any service on my vehicle. Car shield worked with my service department smoothly and kept me informed.
I really enjoy having carshield in my corner protecting my car, I feel my car will be around for a long time.
Was told electrical (sensor) was not covered. Had to pay out of my pocket for repair.
We have just joined and we have experienced very helpful, friendly and informative people.
Payment option updated and customer service rep was able to take care of it for me
Called Car Shield, and explained air conditioner in van was not working, and got us a mechanic very close, within 3.5 miles! Mechanic said he will order parts. Called a few times, left messages, but never heard back! My husband assumed the a c parts are on back order.
Never heard from mechanic, as cooler weather moved in, we will call Car Shield again in April or May,
Before HOT weather.
Service personnel were great. That's all I have to say.
I explained to the representative that my dealer didn't take the service and they were very understanding to end the service. The representative did assure me that they would reach out to the dealer to reestablish a relationship. I was impressed!
Contact with Car shield is fast and easy. Agents are always cordial and considerate.
Im under help with car shield because your always coming up with thing so your not have fix people car
Got to keep my vehicle for a while so
This policy will protect from the inevitable expenses. The experience from the sign up was first class.
Called to ask a simple question and was given the most accurate and informative information regarding coverage details.
Very helpful and knowledgeable
Very professional and courteous I pay a very fair price every month and I'm well please also looking forward to adding my home on the policy as well
Car Shield is a great company to have for extended warranty issues.
You are not the company for me because when I needed your help you left me dry after send you money every month. And I need you to pay for my car to get fix. And to fine out the company didn't take you. You wouldn't not only send my money back you wouldn't even pay half.
I just called to gather information didn't actual need service on car
I've had a great experience with CarShield representatives. They are professional, friendly, and willing to assist in anyway that they can.
I've even gotten phone calls regarding my vehicle warranty services. I strongly recommend CarShield!
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: That depends on the level of coverage that your vehicle qualifies for at the time you set up coverage. Give us a call with your VIN and mileage and we would be more than happy to go over that with you!

