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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
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I called car shield & joined the program for a
2019 Cadillac XT5. My car dealer will not
Accept car shield or any other similar program. I had to cancel the coverage. Car
Shield refunded my entire payment at once with no questions asked. They were quick & honest. They are a reputable company who
Does what they say they will do.
They just decide without proving evidence for the denial! CarShield doesn't actually hold the warranty, they are just a broker; when you file a claim the only one you can speak to is a service representative and not the actual Adjuster making the decisions! They do not respond in a timely manor unless it is to tell you that they denied your claim! Not worth the money! I sent them all of my service records and because the pictures weren't clear they denied my claim saying lack of service.
AWESOME SERVICE AND AWESOME REPS! I have nothing bad to say about this company! Car shield has helped us tremendously with our vehicle repairs!
The person helping me was very nice, cordial and very helpful.
Ok. I had my vehicle towed to a dealership. I found out the next day that I should have had my vehicle towed to another repair shop. The dealership hurried up and repaired my water pump and I was out 1,200.
No one that I have an extra warranty on my vehicle is nice and I don't have to worry about breakdowns. I am going to tell my daughters about Car Shield because it is great knowing that if you break down, it doesn't cost you hundreds or thousands of dollars for your vehicle.
I had a little problem that turned into a big problem. Car Shield was very good in helping solve the problems. Glad I had this coverage
Excellent service. For customer care and advise thanks 💋
Very helpful they willing to listen and understand the problems
My vehicle is currently being worked on at Coleman Taylor Memphis I am satisfied that it will be done to the best of their ability and car shield has made that possible
Have not used service yet. Ask for help with ID card. No response
My experience was great. It was simple to file a claim and it was approved within minutes. I would recommend Car shield to friends and family.
Car shield is the best protection in this world. No one can find any, any better.
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: That depends on the level of coverage that your vehicle qualifies for at the time you set up coverage. Give us a call with your VIN and mileage and we would be more than happy to go over that with you!

