Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Cars.com is a website that provides information and tools for car buyers, including reviews, comparisons, and pricing data.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Advertised my car for sale on Cars.com for about 6 weeks. Never received one legit call. LOTS OF SCAMS CALLS not one call looking to buy a car. I finally sold my car by using a For Sale sign. Don't wast your time.
They reply every of my e-mails on time. No matter how trival the e-mail would be, they reply it carefully with nice words. Their customer service is very nice. Thank you!
I would like to thank Advantage Chevy in Bolingbrook for Excellant customer service I received I came in there they took care of me right away and got a brand new Chevy crude off showroom floor everyone was friendly and helpful and I was very happy w service thank you
My wife and I wanted to get our daughter and her family a reliable car. We went to South Colorado Springs Nissan and were able to do that. They had a great selection of used cars and within a very short time we found the perfect car for them. The loved it and we loved the selection and price! We will definitely recommend this dealership to all our family and friends!
Great service and very helpful and would love to continue doing business with her will send all my people to her and was not in there all day.
If you write a positive review, they post it on their website, but if you write a negative reviews, they don't post it for certain models / car companies. Fishy.
I had a terrible experience selling my car with cars.com. I was berated because I wouldn't sell my car for $1200 when I was quoted $3500 over the phone. And I mean berated, this man explained to me like I was a simpeton that "an appraisal is what people schedule when they actually want to sell a car". Thanks, buddy, but no one usually just goes along with being counter offered $2000 less. I said thanks for your offer but I have other appointments this week with other interested buyers so I'll have to stay in touch. He responded with "Where are they then? If you have so many interested buyers then where are they now?" I had simply scheduled the appraisal with cars.com earlier in the week and the carmax and craigslist appointments later in the week. I was pretty shocked that this dude had the audacity to speak to me this way when he was trying to buy my vehicle, and just ended up settling for $2500 (quite a jump up from $1200 max) because I just wanted it to be over with. I am a young female, by the way, and I feel like I was intimidated and taken advantage of on purpose and that if I had brought a male presence, that this wouldn't have happened. Common in the business of cars, but disgusting for 2017.
Put up a ad to sell my Scion, half a dozen scammers got it touch that's it! Then they want you to sell to a dealer, most offered my 1/3rd of what I paid for car just a year ago, one offered 1/6th! It's a good car! This was a waste of time.
Bought my corvette from Import one that was a great experience. Rob is Honest and sincere. When I had to sell the car he also came through and help me to do that, great person to deal with! Your the man Rob!
Great experience buying 3rd car from VIP auto outlet. Would recommend them to family and friends. They will work with you to get financing and good price for your trade. Edwin was very helpful.
I had a great experience buying my car from Seasell Auto in Wilmington, NC. This dealership is top notch. Blake went above and beyond showing me all of my options, and he made sure that I ended up with the SUV that I was most comfortable with. There was no hassle, pressure, or slick sale gimmicks. I felt peace of mind driving off the lot, and I will most definitely be back. I highly recommend this dealership to my friends, family, and any other potential buyers. They are outstanding!
I want to think c garrett at auto nation mall of georgia toyota for selling m a used tundra. They will work with and they will do anything to sell you a vehicle
All I wanted to do was look and then get predatory phone calls constantly 3 weeks later. It's too bad there's not less than a 1 for a rating.
DO NOT! I REPEAT DO NOT BUY NO CAR FROM HERE OR CAR SMART. THEY are ran by the same people. They are nothing but an under handed dealership looking to push you into a car and take your money. They are lying about vehicles, and fake fixing vehicles. When they are suppose to fix your car they take it driving it around and do not fix it. They throw it back together to make it look like nothing is wrong but dont believe it. I brought my car and had it appraised and found out the car was never fixed. They wont answer the phone the gm Allan and fake assistant manager Ishamel and the finance person Tim do nothing but lie and have the workers lie and say they are not there because they the caller id. They wont take the car back after i was lied to an mislead about what the vehicles was suppose to have, bot to mentiom the car still has not been repaired and they kept it for a couple of days after i got it and the work still was not done. BEWARE faulty vehicles and nasty salespersons. Do not buy from them. SCAM ARTISIT
This was my first time purchasing a vehicle from Walter's and I have to say the customer service I received from Eddy Eslayed was outstanding! He went above and beyond what I expected and was professional and treated me with great care! Thank you!
Just want to take a few moments to thank Travis and Jake over at Certified, just recently bought my first truck from them, Jake has been very cordial throughout the whole process, and Travis has been very patient and punctual on any issues i may have, the customer service is outstanding. I would like to thank the whole team for great car buying experience.
From George
To Jake Travis and the whole team,
Thank you
Went to Franklin Kia in Tennessee to look at the Kia Soul. They were running a great promotion on them. When we pulled into the lot Jeff Peck came out and meet us. He was very friendly and outgoing with no pressure about buying a car. He did ask if we were looking for any certain car and that is when we told him we were wanting to look a some Kia Soul. He asked us a few questions as to what color we were looking for and what all did we wanted on the car. Then he went to working finding the car and color that would interest us. Jeff was able to deliver everything that we wanted on the car and he also introduced us to the owner David Edreich. David went out of his way to make sure we got the best deal for the car that we wanted.
If anyone is looking for a Kia I highly recommend Franklin Kia and Jeff Peck
My husband and I went to look at a used Tahoe on Saturday 7/8/2017 at Auto Nation Nissan in Pembroke Pines.
We had no appointment and didn't think much would happen that day.
To our very pleasant surprise, we were greeted by Wilfredo Cordero who was very friendly and professional. He phoned his Manager RJ Dwyer who spoke with me on the phone even though it was his day off! RJ Dwyer said I was in good hands and assured me that we would be taken good care of. We were treated like family and were offered the best deal without any pressure or hidden fees. We also received top dollar for our trade in. Prior to AutoNation, Auto Buy quoted us the lowest price ever, which we declined. We highly recommend purchasing a new or used vehicle from RJ Dwyer or Wilfredo Cordero. These men are very passionate about connecting with the customers and making us feel like we were the boss! We love our 2011 Tahoe and the price. We sincerely Thank-you both for a wonderful and quick transaction!
Best Regards,
Robert & Sherri Shields
Oh and Thank-you for my FULL tank of gas and shinny wax job!
Thanks, Say and Ty, for helping me upgrade my ride and listening to my needs when it came to finding the right vehicle for me and my family. "Got Thomas" worked around my budget and was able to get me financed even though I have bad credit. Thank you.
If it weren't for my very knowledgeable, attentive and very professional rep Damaris I wouldn't have made my purchase. Thank you Damaris for your time and A++++ customer service. I will be referring over my friends and family over to her.
Cars.com provides consumer information on purchasing new and used cars.

