Cars.comReviews 301

My son and I stopped by last week to test drive an ILX and were very pleased with the car and the service we received from Jason Megna who is the Internet Sales Manager. I'm definitely glad I stopped by because we ended up buying not one car, but two cars. Enjoyed their one person pleasant sales approach as opposed to being lured in by one salesman and then interrogated by another once in inside the office. We will definitely continue doing business with Elk Grove Acura in the future, and we highly recommend their business to others wishing to own an Acura. Haven't had a more pleasant experience anywhere else!

I just bought a 2011 Lexus RX350 from C. Pizzano Auto Sales in Wyoming, PA (near Wilkes Barre), Everything about the experience was positive, from first telephone contact to picking up the car. I had a 6 hour total drive to buy the car. It was worth it. Jeff Pizzano's description of the car on the phone ("there is small ding on driver's door." "It's like new,") was completely accurate. Price very fair. I will be recommending this dealership to my friends, even though it is 130 miles from where I live.

We purchased a used car at Tampa Auto Showroom in September. When we test drove the car it was heavily scented but it also had an odor which we determined came from a floor mat in the trunk that had mold on it. We told them we didn't want a car with odors and made it clear we didn't want one with cigarette smells. There was no indication of cigarette smells when we drove it because of the heavy scent of fragrance they had sprayed in the car. They offered to clean the car again, along with the mat. The second day after we purchased the car and after the heavy scents wore off, the entire car smelled of someone who had smoked very heavily in it. It was in the carpet, the upholstery, everywhere. They may have cleaned the mat, but touched nothing else. I was amazed that these guys who seemed really decent throughout our transaction, would fail to mention that, prior to them heavily scenting this car so they could sell it, there had been a heavy smoker who owned it. I couldn't believe that they would be that dishonest when I had already mentioned that we didn't want a car that had been smoked in. I don't believe the apparent cigarette smoke smell could have been overlooked by this dealer. Every time I get in this car I get sick to my stomach from the smell, even though my husband has scrubbed it thoroughly. I didn't get a reply when I sent them a message about how disgusted I was with the car. I wouldn't go back to Tampa Auto Showroom to purchase a vehicle.

I spent the better part of the last four weeks searching for a Porsche 911S. I bid unsuccessfully on a couple of the dozens I looked at nationwide. Then I saw a listing by ADI Autosport, LLC and called them. Tarek (Tom) Adi, the owner, was excellent to deal with and we completed the transaction very quickly. He explained everything that was on the car and it met my requirements. There were many photos to look at, but that's still not the same as seeing it in person. Tom described it to me over the phone and when it came off the transport, it was exactly as he described. He even arranged for transport. I highly recommend this dealer.

I feel forgotten by BMW of Atlantic City. I took my car there on Oct. 12,2017. I paid for electronic service that was not totally completed. I noticed this after I left. I went back the next day and they fiddled with the car. I went back two days later and waited for several hours, but the problem could not be fixed. A week later, October 31, I took my car back to BMW. They kept my car for 9 days, until November 9,2017 and still did not fix the problem. For most of the days, my car was just in the parking lot. How do I know, because I went out there once to get something out of the car and because I also rode past two more times and saw the car in the same spot. True they gave me a loaner for the 9 days, but when I got my car back, the problem still was not totally fixed. It is now 12 days after I last took my car to BMW (November 21,2017), and I am disappointed in BMW of AC and feel that they not only let me down, took my money, did not fix what I paid for, and did not follow up to make sure that I was a satisfied customer, which I am certainly not. I want to know, how is BMW of AC going to fix my problem and if they can't, then what is BMW going to do to remedy the situation?