CarousellReviews 100

This childish and lame app got one of my listings removed at all for no reason.
However when I checked the -27 reviews of this site based on Carousell, I knew that this app would be wasting my time so I have decided to uninstall this app for good because their staff are way to disrespectful and their goddamn owners are too money reliant.

Seriously Carousell, do something about your own app! Not just stay money reliant and not be respectful to your own users that want to have help to take down insincere buyers/sellers and such!

Customer support removed my listing of a 1" artisian folding knife (a genuine Coin Claw), while listing of much more dangerous knives like kitchen knifes and military knives remains, even counterfeits of the same folding knife weren't removed. Takedowns of my listings are severely biased and I only received canned replies, failed to explain why is a 1" folder illegal and asked me to file reports of such items instead. Shockingly bad and irresponsible attitude.

1.My account has RESTRICTED ACCESS for a month now & i don't even know why.
2. I have encountered different kinds of buyer here. One who haggles up to 70% of your price, one who make an offer & will ignore you once you accepted offer, another is. Buyers who are asking for "worn photos, more photos, exact measurements, only to be seen without even saying "thank you". And buyer who asked for a 5days reservation waiting for her pay day, & another 5 days for her day off because she can't go out from work, & another 5days, only to end up unresponsive even she's online. And when u gave negative review, she'll be reporting you. And finally, my account has been RESTRICTED! Very nice experience isn't it carousell?

I have encountered many other users ghosting me or being slow to reply me - but I have been shown as "non responsive".

When I emailed my feedbacks to Carousell, they have not responded to my feedbacks too.

In addition to that, selling on Carousell has been a bad experience because I have listed my items for more than 3 years without receiving offers for them.

I would like to close my account with Carousell, since it has not given bad customer service, bad customer experience - which does reflect Carousell as a very unethical company.

Very bad customer service. My account was anyhow remove without any reason. I have email the customer service and they are taking ages to reply me and still not able to help.

I admit that previously my account was being restricted due to selling prohibited items. But since then I never sell any prohibited items. Email the customer service saying my account being restricted again but they keep saying my account is being restricted and unable to recover, even without investigations and check, what kind of customer service is this?

Keep copy and paste reply the email, how lazy it is and I am very disappointed to Carousell. Could you at least investigate and rectify the issue before jump into the conclusions?

Again, I swear I did not sell anything which is prohibited this round and I am not a scammer.

Registered an old email address that gone with my phone Few years ago. Now using new email. So how t f can I view an old email when they Sen an information to that particular email?! Updated my new email but still no use! Been cheated frm some pyscho buyer, mia and still keep offering on other item. Such kinda thing and I Guess sure unhappy buyer reported me?! Seriously Carousell should improve their policies not simply auto computerised everything

Worse buyers available. Cheapskate and even asked for discounts for further 80% discounted items. Worst place to sell, your ads wont be able to see daylight unless you PAY to promote your items. Not to mention, they will BAN you if you exchange expletives after a heated exchage which the BUYER started. No protection policy if you're scammed either.

I really hope carousell crash and burn. They used to be good till greed takes over. Tech startup billionaire wannabe blinded by cashgrab.

Many sellers on Carousel are scammers because they can get away with it as the site is not policed.
They advertise items such as mobile phones very cheap and encourage you into paying for it using an insecure form of payment. Then they stop contact and the item never arrives.
No way to get your money back.
No way to directly contact anyone in Carousel for assistance.
No way to talk to Carousel staff.
When you report an incident through their messaging system nothing happens.
Even if you were smart enough to pay via PayPal and mark payment for goods to get your buyer protection it takes 3 weeks to get your money back.
My experience is not a one off. I have witnessed scores of scammers on Carousel. Even one that scammed me yet Carousel did nothing despite multiple reports and complaints. The scam account is hence still active.
There are a few genuine sellers but many of the listings are months old as the system does not automatically purge old listings.
This site is hence HIGH RISK! FORGET THIS SITE!