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CARiD Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and efficient delivery for many orders. Customers appreciate the user-friendly website and the quality of some products, particularly in the automotive parts sector. However, significant concerns arise regarding customer service, particularly related to delays in order fulfillment, difficulties with returns, and inconsistent support experiences. Many customers express frustration over prolonged resolution times for issues, which detracts from overall satisfaction. The feedback indicates a need for improved communication and efficiency in addressing customer concerns to enhance the overall service experience.
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I needed a factory grille for my 2022 Ram 2500. The part was on backorder at the dealer with over a month wait. You guys had it instock and got it shipped out quickly!
David, we're thrilled we could provide the factory grille you needed quickly and save you that long wait. Thank you for your kind words, and we look forward to helping you with any future upgrades or parts you may require!
Thank you,
Consumer Relations
Easy to install and quick shipment, well protected packaging.
Thank you so much for your kind words, Lorenzo! I'm really happy to hear that everything was easy to install and the packaging lived up to expectations. We appreciate you taking the time to share your experience!
Thank you,
Consumer Relations
I purchase this product for the first time from Carid the purchasing experience was fast and secure.
Thank you, Lalo, for your thoughtful feedback—I'm glad the fit and purchasing process met your expectations. We’re always here to help you find exactly what works best and make future orders just as smooth. Don’t hesitate to reach out whenever you need anything else!
Thank you,
Consumer Relations
Ordering was easy should up fast and in good condition it went in very easy and fit good
Thank you so much for sharing your experience, Jim! We're glad the tail light arrived quickly and fit perfectly—it’s great to know the installation went smoothly. We truly appreciate your support and look forward to helping you with any future needs.
Thank you,
Consumer Relations
Jeff, thank you so much for your kind words! We’re truly grateful the ordering process was hassle-free and that you found exactly what fits your vehicle. Your support means a lot to us!
Thank you,
Consumer Relations
The shipping was fast and just as ordered. The parts were good quality.
Thank you, Thomas, for taking the time to share your positive experience. We're delighted to hear the parts arrived promptly and met your quality expectations. Your support means a lot, and we look forward to serving you again!
Thank you,
Consumer Relations
The tow hitch fit perfectly. The parts were exactly what I need including spacers to create a perfect fit
Peter, thank you so much for sharing your experience! It’s wonderful to hear the tow hitch and spacers worked together just right, and we appreciate you taking the time to let us know. Your feedback really means a lot!
Thank you,
Consumer Relations
Sheik, thank you for your kind words and for recognizing our quick and careful delivery. We truly appreciate your feedback and look forward to assisting you again in the future.
Thank you,
Consumer Relations
Cheap price and fast delivery. Will most likely order from here again!
Thank you so much, Priscilla! We're delighted to hear you're happy with the price and delivery speed, and we look forward to properly serving you again soon. Your support means a lot to us!
Thank you,
Consumer Relations
I was searching for this exact container as I have some personally as this was purchased for work related purposes. I found CARiD by a google search and was not disappointed by the price. Thanks!
Tom, thank you so much for sharing your experience! We're thrilled you found EXACTLY what you needed at a great price and that it’s helping out on the job. We appreciate your trust and hope to keep delivering reliable solutions for you!
Thank you,
Consumer Relations
Great, no problems, very helpful when needed, has everything you need on site
Thank you so much for your fantastic feedback, Cesar! We're delighted to hear the delivery and service met your needs smoothly, and we're always here to help whenever you need us. If there’s anything else you require, don't hesitate to reach out!
Thank you,
Consumer Relations
Very nice product. Well within the law requirements and sleek for my jeep.
Jim, thanks so much for taking the time to share your thoughts! We’re thrilled the license plate holder not only fits your Jeep perfectly but also ticks all the legal boxes. Enjoy the sleek look, and feel free to reach out anytime!
Thank you,
Consumer Relations
Was very easy to order products and received them quickly. Appreciate the great service!
Thank you so much, Karen, for sharing your positive experience. We're delighted to hear ordering was easy and your products arrived quickly—valuing your time and satisfaction is our top priority. Please don't hesitate to reach out if you need any further assistance or upgrades.
Thank you,
Consumer Relations
Fast shipping to my location. Parts were well protected in the box.
Thank you so much, Justin, for your kind words! We’re thrilled to hear your order arrived quickly and well-protected—sending you the trusted quality you deserve is our top priority.
Thank you,
Consumer Relations
Was exactly what was described. Came in good time and was packaged well
Dan, thank you for sharing your experience. We're really glad the part was exactly what you needed and arrived on time in perfect condition. Your feedback means a lot and encourages us to keep at it.
Thank you,
Consumer Relations
My part was when they said it would be and it's was the right part thank so much now my car is back on the road thanks to them
Thank you so much, Margene, for sharing your experience! We're glad we could get the right part to you on time and help get your car back on the road. Your kind words truly brightened our day, and we appreciate your trust and support.
Thank you,
Consumer Relations
I ordered a rear brake caliper for my 21 Colorado, not a single local parts dealer could get one. I checked them all, even by order. CariD got me the part quickly, the right part, and for an excellent price. 110% recommend purchasing through CariD!
Thank you, Matt, for sharing your experience and the strong recommendation! We’re thrilled to hear we could find the right rear brake caliper quickly and at a great price—it’s great working with customers like you who make what we do so rewarding. Let us know whenever you need help again!
Thank you,
Consumer Relations
Next day delivery even with an address change. I accidentally placed my order with my old address. Called in and requested changing the address, they said it wouldn't be guaranteed since my order was already shipped. Turned out they were delivered to the correct address THE VERY NEXT DAY! I wasn't expecting them for another 5 days, given the estimated delivery date and changing the address would possibly set it back another day or two. Very pleased with my experience!
Hi Nick, thank you so much for sharing your experience! We're thrilled we could get your order delivered so quickly despite the address change. It means a lot to hear that our team was able to exceed your delivery expectations—thanks again for your kind words!
Thank you,
Consumer Relations
Thank you, John, for your kind words and positive review. We’re delighted to hear you received everything promptly and just as expected. We truly appreciate your support and look forward to serving you again in the future!
Thank you,
Consumer Relations
From the business
CARiD.com is an e-commerce retailer of auto parts and accessories, specializing in both OEM and aftermarket products.
Founded in 2003 in New York City, CARiD.com serves over 50,000 automotive products for most existing cars, trucks, and SUVs. Among its best-sellers are body kits, lambo doors, dash kits, custom grilles, spoilers, lights and logo mats.
At CARiD, we showcase the finest car accessories that do the trick. We offer aftermarket car parts, designed for specific models, resulting in a precise match and a perfect interaction with factory parts and mechanisms. Whether it's technical upgrade, protection, or exotic fashion, our line of accessories has you covered. The most respected brand names along with the best value are why this is your premier destination for all Car Accessories and Performance Parts that add character and class.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
David, thank you so much for taking the time to share your experience! I'm glad the ordering process was smooth and that our team could help confirm everything for you. Your smooth ride means a lot to us!
Thank you,
Consumer Relations