CarCoversReviews 21,033

I ordered a cover for a 1975 MB 450SL. Carcovers.com did not ask me to specify if mine was the Euro or US version. It is the US version and has extended bumpers. The cover I was sent does not fit. It is too small. They know it is too small because when I reached out to them they asked me to send pics (which I did). That was weeks ago. Since then...nothing. Email after email goes unanswered. I am beyond outraged. PLEASE DO NOT DO BUSINESS WITH CARCOVERS.COM

Bought a cover for my Yamaha wave runner and my wife and I had to pull like crazy to finally get the cover on working up a sweat. Called customer service explaining that it didn't fit. He said to send photos of the cover on the jet ski which I did. They said because we got it on the ski that it didn't qualify for the free shipping under the exact fit guarantee policy and I had to pay to ship it back. The cover is made in China and the customer call service is in the Philippines. Website says they are a Memphis Tennessee company. Very deceiving. They don't stand behind what they advertise.

Fit, Finish, Quick Shipping, etc Very Good. I purchased the Top of the Line Cover for my Wife's 2018 Subaru that was going to be outdoors and unattended thru the Winter while we Snowbirded in Texas. Before we left Wyoming I put 2 extra cross straps and 2 lengthwise on the cover. It Didn't Stay On! A friend stopped by a Couple of Times to get it readjusted and it kept Moving. It Finally Blew off to the Point he and a friend just stuffed it under the car because they couldn't unlock the Security Cable! It's been there for a Couple of Months now and it's a month and a half before we get home. It's pretty frustrating when I check my Ring Doorbell camera every morning and see that expensive Car Cover Stuffed under Her Car!

Generally, exceptional customer service. The only problem is after your first warranty replacement. At that time I had to return my cover for evaluation which cost over $40 in shipping. I was then offered 50% off… The full price! I should have just bought another cover.
That being said, after a couple of more emails, I did get a free replacement.
I have purchased covers for my other vehicles from this same company and will continue to do so.
In this climate, there is no such thing as a lifetime cover!

I purchased and Ultra guard or Ultra Shield from this company. After 5 years, the cover started to rip on the side that had been exposed to the most UV rays. When I try to make small adjustments to the cover by pulling it on that side, the fabric would rip spontaneously. Bear in mind this was the side that was always exposed to direct sunlight for three Summers. After submitting my warranty claim to carcovers.com I was informed that they do not warranty rips in their fabric.