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The company enjoys a generally positive reputation, highlighted by swift delivery, high-quality products, and effective customer service. Customers frequently commend the reliability of the ordering process and the helpfulness of support staff, often noting their satisfaction with the product fit and included accessories. However, concerns arise regarding service delays, particularly with RV cover orders, and some customers report issues with product features, such as inadequate strap designs. Overall, while the company demonstrates strong strengths in customer engagement and product quality, addressing service consistency and product design flaws could enhance customer satisfaction further.
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Thought I was ordering from "Car Covers.com", but to my dismay I ordered from "Car Cover.com". Be very careful, there is a huge difference. The cover barley fits, the underside is cheaply made and you cannot directly contact "Car Cover", you have to email them. In one of the emails they confused my Jeep Rubicon for a motorcycle? Tired of dealing with them (may be their way of doing business) and tossing the cheap cover from CAR COVER.com", and I purchased one from "CAR COVERS.com". My loss, hope this helps with decisions for others... BUYER BEWARE!
I've owed my Platinum Shield car cover with "Lifetime Warranty against premature breakdown" for 1 - year. I pinched with my fingers to adjust it as many people have probably done and it ripped very easily. I was quite surprised when it happened a second time since I've contacted them. I emailed them as directed. I was offered patches or to buy a new one at a discounted price.
Now I'm no genius but this but this seams like a scam to keep giving them money or end up with a car cover that will look like a Leopard 5 years.
I've read their own site reviews and laugh, their reviews sound self written almost like an advertisement page. I wouldn't trust, buy or recommend this company to anyone.
We spend a lot of time, love and money to protect our valuable investments. They should be more honorable.
The review is on the wrong company we are carcover.com the platinum shield belongs to carcovers.com this review doesn't belong to us
I was very satisfied with my purchase
Bought a car cover for my BMW. I wanted a thick car cover and bought the one they said was 5 layers and the max thickness.
When I got it, it was very thin. Called them to return. They will not talk to you, they just say in a recorded message to email them and then they hang up. Emailed them and they said we had to ship this to them (they are in Canada, not the US) at our cost which was $63! Rather than eat the cost, we did this. We gave them the tracking number and heard nothing. A month later, the USPS delivers it back to us and says that it was returned "unclaimed". USPS records said they tried to deliver and notified the addressee, due to no response they sent it back to me. CAlled Carcover.com, spent 20 minutes on hold, no one answered and then finally I got a voicemail response, then a hang up. Now out the cost of the cover, plus the postage. Do not buy from them!
Hello,
If you where not happy with cover you have received please contact our toll free number and we will send you a return label and issue a full refund back to you
Car cover is junk leaks water used once
Just purchased a second cover for my Buick. Great cover, really is 100% waterproof as advertised! The fit is outstanding the cover look like a glove on my car i really love it looking forward to receive my cover for the buick.
Peter was very professional. Kept it short, but informative to understand what cover i needed. I got the 5 Layer for use in Arizona. Mostly for heat. Their top of the line cover has UV protection, also is 100% waterproof. Looks great on my truck! Let's not forget they offer a lifetime warranty for anybody that is looking for a cover this is must have.
Was in the market looking for a waterproof cover when I stumbled upon CarCover.com. I was a bit skeptical at first since it looked like it was too good to be true I did my homework and found many positive reviews on the cover being waterproof. I decided to put it to the test since they offer a 30-day money back guaranteed. And as described and advertised the cover is indeed waterproof. Thank you, guys, for such a great product, you now have my full support.
I don't normally leave reviews but i just had to since i got the cover for my dad's birthday 5 months ago, he's simply in love with the cover. He puts it on ALL the time and secures it with the cable lock when there's high winds.He cant stop bragging about how much money he has saved on car washes since he's had the cover.
Just the best, thanks a million.
Cover fit my Z06 perfectly. Order was delivered in a timely manner. Completely satisfied with purchasing experience. Thx.
Very easy shopping experience.
Thank you for getting my order to me so quickly.
Very easy and simple.
Great
Easy to use web site. Quick chat.
The shipping could have been a little quicker, however it was during Christmas week, but the product was just as stated! Nicely done!
Delivery was early than expected
It all worked. Good database and user interface. Picked it for the lifetime warranty and it was easy to pick something for my car.
Very good company fast delivering the product
Answer: We have been in business for a while now we are legit company we offer great service always making sure our customers are pleased
Answer: It is not a joke we cover the cost of the cover and we simply ask for the customer to cover the cost for shipping which is very fair for most people who have common sense and understanding
Answer: Roger D we ask that you stop with your comment as we will sue for misrepresenting a company please contact our toll free number one of our agents will gladly help you 1800-916-6041
Answer: Hello, We apologies for your experience we do charge a shipping fee and 95$ is only for our motorhome covers
Answer: Hello Carisa, Yes the cover comes with a buckle straps and has elastic bands front and back that hold the cover in place
Answer: Please contact our toll free number one of our agents will gladly help you 1800-916-6041
Answer: Hello, We are open 24/7 there is always an agent available if ever needed
Answer: Hello, That is not our price listed if you wish to see our website here is a link we offer free shipping to Canada and all of our covers come with a lifetime warranty. Here is the link carcover.com if you wish you can contact our toll free number we are open 24/7 toll free number 1800-916-6041. Our top of the line cover is currently on special for $139.99 Thank you Best regards
Car Cover - All Weather Outdoor and Indoor Waterproof Car Covers with Free Shipping and Lifetime Warranty. Call Us Today at 1-800-916-6041.


Hello,
This order was not placed with our company we ask for this review to be removed as it is not our customer