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CaratLane Reviews Summary
CaratLane has a rating of 3.3 stars from 493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CaratLane most frequently mention customer service, great experience and entire process. CaratLane ranks 7th among Diamond sites.
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Good coordination and timely visit to residence. Kept good collection well knowledge or products and good expertise
We bought a diamond ring from Caratlane, but exchanged it thrice due to size/liking issues. To my surprise each time caratlane provided us great service and exchange process was hassle free. Specially Rabindra from caratlane, was very helpful.
He helped us in choosing the right size, option and provided us best deal. We called him home thrice and everytime he provided services with same proficiency. Cudos to Rabindra and Caratlane Team.
That's such lovely feedback! Thank you for your confidence in our ability to serve you. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serving you again in the near future.
He is a very punctual & jolly guy gud convicer the way he talk is really appreciable nice guy I really like his presence the way he present himself
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
I had placed an request for try at home... it was a wonderful experience and great designs. Syed was professional and so patiently he answered all my queries. Thank you Syed for your pleasure service
Thank you very much for your encouraging feedback. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serving you again in the near future.
It was a nice experience and wonderful designs. First time I purchased in caratlane. Mr Syed was very professional and he suggested me the best jewellery, he bought similar design which made me easy purchase. Thank you Syed and caratlane for such a wonderful service
Thank you very much for your encouraging feedback. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serving you again in the near future.
I liked it very much try at home service. Most very helpful Rabindra caratlane representative took lots of patience show me all products that I had order and I liked it very much and I bought earrings for my self.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
My first time experience of try at home was amazing. I bought loops, design is at its best. It was fantastic experience with one of the caratlane member"rabindra", he was friendly and courteous. Good experience overall.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
I'm glad to know the brand of CaratLane, where every piece of jewelry is exquisite and lovely. Special praise to Divya and Salman for their excellent and professional service. Finally, I hope CaratLane can do better in customer maintenance.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
I had an issue with the international transaction. The online assistance helped me through that. Very satisfied with the assistance I got.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Extremely happy with the purchase of the gold Nazaria from Caratlane. Syed was very helpful in helping us select the perfect bracelet for her. Very professional service. Thank you for making it a smoothe purchase! :)
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
This is my second order with Caratlane and I missed to apply my discount, reached out for a help through customer service and irrespective of late night in India Saqib reached out to me and instructed with the steps to apply for the discount and also he assured that the item will be delivered on time.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Thank you for such beautiful design and excellence service
Mr Syed guided to get the best design thnk you for guidence
Futher love to shop with caratlane and will definitely suggest to family and friends to
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Rabindra visited yesterday with the earpiece we selected for gifting. The jwellery was as beautiful as picture. Also, Rabindra made it an amazing experience as we tried the "Try at Home" service for the first time. He gave us the same experience as that of visiting the store.
Highly recommended
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
Very good service and co operation of the staff. Staff is very much polite and customer support is good.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
The service of the customer service and sales staff was very helpful in making my purchase. They were prompt to reply and made video calls to help me view my pieces.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
The entire online process was nice and easy and the product was just as beautiful as it could be. 10/10 recommend it :)
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
I have ordered couple of times. Love the stuff. Beautiful designs. Last time I was helped by Saaqib, very helpful.
Thank you for your feedback, we look forward to having you again. :)
The salesman are very knowledgeable and helpful... the quality of jewelry is cost effective! Would be a regular buyer!
Thank you for your feedback, we look forward to having you again. :)
I wanted to buy a ring for my special one but was not sure about buying jewellery but thanks to Mr. Saeed Hussain from caratlane who bought all my shortlisted products to my home and help me buy perfect ring within my budget. Kudos to caratlane for managing such great home delivery services.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
I have purchased ring and mangalsutra for special occasions. Mr pathan has delivered on time as promised by him.
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)
From the business
CaratLane A Tanishq Partnership - Choose From 5400+ Gold & Diamond Jewellery Designs? 100% Certified? Lifetime Exchange? COD? Free Shipping
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)