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CaratLane

3.3

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CaratLane Reviews Summary

CaratLane has a rating of 3.3 stars from 493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CaratLane most frequently mention customer service, great experience and entire process. CaratLane ranks 7th among Diamond sites.

service
294
value
283
shipping
246
returns
179
quality
262

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Himanshu G.
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Extremely Happy
May 25, 2022

It's gives me extreme pleasure to write this review. The choices and options are great and the cherry on the cake was our executive. Syed was extremely helpful and ensured that we get the best designs and always helpful with our choices. Great guy.

Date of experience: May 24, 2022
Customer V. — CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Deepika K.
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Abul did a wonderful job and coordinated things so well which made my in home buy process smooth and easy.

Date of experience: May 23, 2022
Customer V. — CaratLane Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

India
1 review
0 helpful votes
Follow Gurnoor K.
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I ordered for Try at Home for the first time from Caratlane. Mr Abul arrived on time and the experience was awesome. All the designs are beautiful. Highly Recommended

Date of experience: May 22, 2022
Customer V. — CaratLane Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

India
1 review
0 helpful votes
Follow Asghar M.
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Caratlane products design is unique and beautiful. Additional stars for their unparalleled satisfactory services. Special thanks to real gem Mr. Abul Hasan who helped us in every possible way to get the product in time and as per our needs.

Thankyou Caratlane and Mr. Abul Hasan

Date of experience: May 22, 2022
Customer V. — CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

GB
1 review
1 helpful vote
Follow Muthappa M.
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I had to get a ring on specific date. Uzair helped me get it happen. Companies survive because of great customer service and Uzair from caratlane is an example.

Date of experience: May 18, 2022
Customer V. — CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Nithya A.
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Really satisfied purchase
May 17, 2022

Happy to be a customer. Really happy with the purchase and services. Fantastic designs with affordable price tags. Explained everything clearly

Date of experience: May 16, 2022
Customer V. — CaratLane Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

India
1 review
0 helpful votes
Follow Reshma S.
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When I decided on a weekday to buy a diamond ring, I had no time to visit the store due to the busy schedule.
That's when my friend suggested about caratlane and it's free try at home option.
The very next day Syed-caratlane executive called me up and arranged a home visit.

It made the purchase so easy and quick at the comfort of my home as I got to try different sizes and varieties of collection.

Picked the best suited. And nt shopping is done.
Within minutes of upi payment, I received all relevant documents of the purchase and diamond certificate.

Extremely happy on this decision. Thanks Caratlane team.

Date of experience: May 4, 2022
Customer V. — CaratLane Rep
over a year old

That's such lovely feedback! Thank you for your confidence in our ability to serve you. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serving you again in the near future.

India
1 review
0 helpful votes
Follow Reena s.
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Ultimate Designs
May 2, 2022

Caratlane has a ultimate Designs jewellery. I love the earings I bought from caratlane. Staff are very polite. Keep buying with caratlane.

Date of experience: May 2, 2022
Customer V. — CaratLane Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

India
1 review
0 helpful votes
Follow Saurabh S.
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Very good
May 1, 2022

Supportive and great guy. Shows all the variants brought in detail. Thank you. Will prefer this service going forward as well
Syed

Date of experience: May 1, 2022
Customer V. — CaratLane Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

India
1 review
0 helpful votes
Follow Rihan A.
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I have ordered a ring. The delivery time showing on the app is 8 days and I need it early. So I thought I to go for try at home before I place an order through online. Then try at home sales executive name is Syed, he helped me through my purchase and promise to get the delivery done in 4 days and I have received the product in 3 days only. I really appreciate the efforts by Syed
Just because of this amazing service and response, now I will be a regular customer of Caratlane.

Date of experience: April 30, 2022
Customer V. — CaratLane Rep
over a year old

Thank you very much for your encouraging feedback. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serving you again in the near future.

India
1 review
0 helpful votes
Follow Sindhu V.
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Warm people
April 29, 2022

Great service, instant replies. Discounts given generously. Looking forward to connecting for more purchases.
Thank you

Date of experience: April 28, 2022
Customer V. — CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Mitali S.
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Very Good
April 28, 2022

Excellent service provided by Caratlane regarding enquiries. They have been helpful in all aspects always.

Date of experience: April 27, 2022
Customer V. — CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
1 helpful vote
Follow Chahat R.
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Highly Satisfied
April 28, 2022

It was my 1st time purchase with CaratLane, it was so easy to purchase and I'm highly satisfied with the behaviour and cooperation of the staffs on call. Great on time delivery. Highly satisfied with the service of the employee named Foram Shah, she was so helpful and very co-operative throughout the purchase right from choosing the product till delivery. Thanks a lot to Foram Shah and whole CaratLane team.

Date of experience: April 27, 2022
Customer V. — CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Aditi V.
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Hi i was trying to purchase a ring since long and was not able to finalize the design. Abul really helped me in selecting the right option.

He got various options based on my requirements and i was able to select even a better option than what I was looking at earlier.

Date of experience: April 19, 2022
Customer V. — CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Swetha K.
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Ordered kids stud and it's awesome. The customization that was requested was done through Vinay and happy about the packing.
Overall good collections.

Date of experience: April 17, 2022
Customer V. — CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Rhythm N.
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Comfortable at home experience by Abul G. Easy trail at home. Excellent service. Keep it up...

Date of experience: April 17, 2022
Customer V. — CaratLane Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

India
1 review
0 helpful votes
Follow Milendra D.
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It's really nice earrings and beautiful design of the rings
Thank you Team for your support to choose the product

Date of experience: April 9, 2022
Customer V. — CaratLane Rep
over a year old

Thank you so much for your feedback, we are delighted to know that you've enjoyed your shopping experience with us and we look forward to having you again :)

India
1 review
0 helpful votes
Follow Shahzaib I.
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Ring
April 1, 2022

Thanks Syed for suggesting me such a nice ring... am happy i bought from caratlane... my mom loved it

Date of experience: March 31, 2022
Customer V. — CaratLane Rep
over a year old

Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)

India
1 review
0 helpful votes
Follow Riha S.
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Awesome collection at caratlane nice customer service given by Mr neeran shah at borivali west outlet

Date of experience: March 31, 2022
Customer V. — CaratLane Rep
over a year old

Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)

India
1 review
0 helpful votes
Follow Nidhi S.
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I am overwhelmed with her service. I wanted to customise a product n priya helped me during the whole process. Coordination with her was very smooth.
She is having good knowledge about her work, about the product. She is very polite and confident. I am very much satisfied with her service.

Date of experience: March 31, 2022
Customer V. — CaratLane Rep
over a year old

That's such lovely feedback! Thank you for your confidence in our ability to serve you. It gives us immense pleasure to know that your shopping experience with CaratLane met your expectations. At CaratLane it has been our endeavor to deliver such delightful experiences. We look forward to serving you again in the near future.

From the business

CaratLane A Tanishq Partnership - Choose From 5400+ Gold & Diamond Jewellery Designs? 100% Certified? Lifetime Exchange? COD? Free Shipping


caratlane.com
Founded in 2008
Chennai, Tamil Nadu, India