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CanvasOnSale

3.0

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CanvasOnSale Reviews Summary

CanvasOnSale has a rating of 3 stars from 1,220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasOnSale most frequently mention great quality, fast delivery and christmas gift. CanvasOnSale ranks 5th among Photo Printing sites.

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Texas
1 review
2 helpful votes
Follow Meschelle k.
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HORRIBLE!
December 15, 2018

I ordered a Groupon for a blanket. Hurried to get it done for Christmas but the voucher redemption code wouldn't work. I emailed and called this company repeatedly and never got an email back and could never get anyone on the phone. I have had to escalate this with Groupon ~ don't waste your money!

Date of experience: December 14, 2018
Virginia
1 review
1 helpful vote
Follow Marisa A.
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I received a shipment notice 24 hours after purchasing my aluminum photo and received my photo a few days later. I was terribly disappointed in it. I thought the photo would be transferred to the metal - my mistake - instead of just stuck on like a sticker. The said "sticker" is falling off all around the edges and bubbling.

Date of experience: December 14, 2018
Virginia
1 review
0 helpful votes
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Groupon not working
December 14, 2018

I Bought a Groupon for this site last week and every time I try to use it it says there is an internal error and they will try to fix it. I am trying to order something for Christmas. I have emailed them and called them and no one has responded to me yet. I am very unhappy with their service

Date of experience: December 14, 2018
Nebraska
1 review
0 helpful votes
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Love it!
December 14, 2018

Great quality! The blanket is super soft and the picture turned out great! Happy with my purchase! Would purchase again and recommend it!

Date of experience: December 14, 2018
Minnesota
1 review
0 helpful votes
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I placed an order over a month ago and there has been no status update on my order. I have called and email and no response from this company. They send emails everyday trying to get me to order more, but I still haven't gotten my first order!

Date of experience: December 13, 2018
Georgia
1 review
0 helpful votes
Follow Shawn B.
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Horrible!
December 13, 2018

Purchased a voucher twice and would not accept it. Impossible to reach. I tried several times. Very disappointed and frustrated! Never, ever again

Date of experience: December 13, 2018
Canada
1 review
0 helpful votes
Follow linda k.
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High Shipping Fees
December 13, 2018

Ordered canvas through groupon and when I went to order the picture there was a charge of $39.00 for shipping - the canvas does not weigh 1lb - so good deal through groupon but too high of shipping costs - so will not every order from Canvasonsale again

Date of experience: December 13, 2018
Minnesota
2 reviews
0 helpful votes
Follow Valerie W.
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Ordered a canvas for a Christmas gift for my mom. It shipped very quickly, but it is somewhat loose (not wrapped tightly) and the edge shows some white. Loose or tight, I wish it was lined up more carefully and didn't look like a hurried job or like I got it "on sale." Hope she likes it...

+1
Date of experience: December 13, 2018
Illinois
1 review
0 helpful votes
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BUYER BEWARE
December 12, 2018

Purchased this through Groupon. Went to place order & it shows an invalid coupon code. Sent two emails to company, no response. Also tried to call, no answer after long hold. Contacted Groupon who verified code was invalid & they said it will take up to 5 days to resolve... this will put the order way past Christmas delivery - so disappointed. Save your money & shop elsewhere.

Date of experience: December 12, 2018
Washington
1 review
0 helpful votes
Follow Maika S.
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I have ordered a magic cup that I thought would be nice as a Christmas present for my husband. Ordered it 2 weeks ago. I tried calling them almost every day after the 8-10 days promised shipping dates. All I got was an automated music and machine saying due to high volume of calls call later. Really? All I want jow if just a refund, not even interested in the product anymore!

Date of experience: December 12, 2018
Michigan
1 review
0 helpful votes
Follow Brandy F.
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Terrible Company!
December 12, 2018

I purchased 2 photo blankets with a picture of my daughter on them. I received someone elses blanket with 2 dogs on it. The blanket is super tiny and very thin! Not even worth ordering by the way. I have called multiple times with no response and no answer back on emails. They have also blocked me from commenting anything on their facebook page. I will be reporting this company. Do not order!

Date of experience: December 11, 2018
Ohio
1 review
0 helpful votes
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I got a great deal and figured if they were bad I wouldn't be out too much money... then they showed up and I'm in love - they are beautiful!

Date of experience: December 11, 2018
Pennsylvania
1 review
0 helpful votes
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Disappointing gifts...
December 11, 2018

Purchased 6 magic mugs, after the website crashed too many times to count, I finally had my mugs created. I ordered them all for gifts for my children's great grandparents. His were black, hers were red. You can see the picture completely through all the red mugs, therefore ruining any "magic." Would not purchase from the company again.

Date of experience: December 11, 2018
Ohio
1 review
0 helpful votes
Follow Lori H.
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I placed an order of a family picture on a canvas. After 10 days of no response I contacted the company several times. They will not answer the phone line and only returned 1 email out of approximately 10. Finally I recieved a package that had not 1 but 2 canvases of mountains. No family picture. Again I have made several calls and sent several emails. No one will respond.

Date of experience: December 11, 2018
Canada
1 review
2 helpful votes
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Beautiful
December 12, 2018

My husband passed away on Thanksgiving Day so I redecorated our living room. My husband always said our house never felt like home, and because of our canvas photos, our house now gives me the comfort of home. It's like he's still here. Thank you

Date of experience: December 11, 2018
Texas
1 review
0 helpful votes
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This review is certified in reference to order number US4A*******612

The first picture is as-received. Terribly cropped... removed words and part of a photograph. I sized the image perfectly for a 4:3 aspect ratio... they had to crop because they add their own graphic onto the canvas which takes up space.

I've called them 8 times... their answering service lasts for 10 minutes before disconnecting you. That's 80 minutes of my life i will never get back trying to get ahold of these people. On the answering message it says if you contact them via email they will respond within 24-hours. This is a flat-out lie. I've emailed them twice and have received no reply or even a response acknowledging receipt. At this point i, just want a fully refund. This company is very disreputable.

Date of experience: December 11, 2018
Washington
1 review
0 helpful votes
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No response
December 11, 2018

My canvas was printed wrong and after 2 weeks of trying to get ahold of someone through multiple phone calls that no one answers to 4 sent emails that also haven't been answered I am extremely frustrated with this company and their customer service.

Date of experience: December 11, 2018
Montana
1 review
0 helpful votes
Follow Jessica G.
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Entire top edge of photo was peeled back, contacted customer service several days ago and have not yet received a response.

Date of experience: December 10, 2018
Colorado
3 reviews
4 helpful votes
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The regular prices are absurdly high, so wait for a sale and order multiple items to spread out the shipping cost. I have purchased about 20 canvases over the last few years.

My only advise is that the print is darker than it appears on a monitor, so make it lighter than you actually want.

Date of experience: December 10, 2018
Georgia
3 reviews
0 helpful votes
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Great company
December 11, 2018

I have ordered lots from them and everything has been great. They have also been delivered very timely.

Date of experience: December 10, 2018

From the business

Your Photo on Canvas.? Made in USA.? Great Customer Reviews.? Stretched on frame & Ready to hang!? Mother`s Day SALE: Guaranteed Delivery!


canvasonsale.com
Miami, FL, United States