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CanvasChampReviews 1,050

3.1

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CanvasChamp Reviews Summary

CanvasChamp has a rating of 3.1 stars from 1,050 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery and timely manner. CanvasChamp ranks 7th among Art Prints sites.

service
222
value
229
shipping
234
returns
115
quality
218
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Virginia
1 review
0 helpful votes
Follow Charlene N.
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A little disappointed
August 16, 2023

I'm disappointed that you do not have a rolled canvas option. Please consider adding this as an option.

Date of experience: August 16, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Charlene,

We apologize for this, earlier we used to have rolled canvas however as we roll the canvas it leaves creases on the print hence we used to get complaints about it and canvaschamp believes in 100% customer satisfaction we stopped it. We will certainly discuss your concern with our R&D team for this.

Regards
Canvaschamp

Texas
1 review
0 helpful votes
Follow Theodore H.
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I've ordered several prints of some of my favorite pictures from my camera roll. They look great arrive fast and an unbeatable price.

Date of experience: August 12, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Theodore,

Thank you! For taking time to share your experience about us, it means a lot to us and canvaschamp believes in 100% customer satisfaction.

Regards
Canvaschamp

Texas
1 review
0 helpful votes
Follow Jake H.
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I ordered a 47x30 canvas print from Canvas Champ and received my order today ahead of deliver schedule. But to my disappointment there was a nice size bump or dent in the print along with some weird white stripes all in the same area of the print. The colors were also really dark and flat. I sent them an email letting them know so now I'm waiting for a reply. The email was just sent today so I'll see how long it takes for them to reply. All in all I'm very disappointed but I guess you get what you pay for.

Date of experience: August 11, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Jake,

We are extremely sorry for this, we accept that this certainly is not the quality that should be delivered. Please email us your order number as well as this images on [email protected] and we will replace this for you as we believe in delivering 100% customer satisfaction.

Regards
Canvaschamp

California
1 review
0 helpful votes
Follow vuong v.
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I AM REALLY REGRETTED.
August 10, 2023

If you're caring about the quality of acrylic print. Please dont try canvaschamp. They're really dont know how to handle acrylic print correctly. Their prints came out all scratches, oil finger prints, and the color look too saturated, noise and low sharpness. Im wedding photographer i used shutterfly and always happy with their quality but because i saw a canvaschamp promotion popup and i order about $500 worth of acrylic prints. But I couldnt use any of them. They're all terrible quality compare to my photo. I also ordered proof inspection by professional by them. All they do is put 4 red dots on my photos to demonstrate where the screws are :)) ) that's a hilarious. If someone willing to pay for the proof please make sure to double check their prints. Because they're really care about it not just put 4 red dots on the photo. If you're not seeing prints every week like me you might not see it's not big of a deal. But for professional work, please put your money somewhere else.

+1
Date of experience: August 10, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Vuong,

We are extremely sorry for this, please share your order number so we can have a look at this and we will get this resolved for you. You can email [email protected] and loop [email protected] with your order number and the defective images and we will get this resolved at the earliest.

Regards
Canvaschamp

Florida
2 reviews
0 helpful votes
Follow Sandra B.
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When I placed the order, I didn't realize this company was not in the United States. I hoped for the best and they did not disappoint. They were wrapped so well and arrived faster than I expected. The quality was great and photos came out beautiful. I am a relieved and a happy customer.

Date of experience: July 26, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Sandra,

Thank you for taking your precious time to write about us, we are glad that you liked our product and our quality. Canvaschamp stives on 100% customer satisfaction and we will continue serving our customers with that in mind.

Regards
Canvaschamp

Nevada
1 review
0 helpful votes
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You get what you pay for - Attached is the the 4x6 that arrived. Looks like pinstripes instead of a solid block color. Plus color was way off. Super glad this wasn't a photo, would have had pinstriped faces.

Date of experience: July 23, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Alix,

We are extremly sorry for this, please accept our sincere apologies for this and we hope that this has been resolved. We believe in 100% customer satisfaction and we have checked this and you were been offered a replacement which you denied and a refund was processed regarding this.

Regards
Canvaschamp.

South Carolina
1 review
0 helpful votes
Follow Suey N.
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I ordered 4 canvas prints for a Father's Day gift and am so pleased with the result! The colors are perfect, and everything is exactly as expected. What an amazing deal!

Date of experience: July 14, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Suey,

Thank you for taking your time to share your experience with us, we are glad that you received the gift in time and that you loved our product. We assure you that we will continue delighting our customer with best products.

Regards
Canvaschamp

Tennessee
1 review
0 helpful votes
Follow Teresa R.
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I ordered 4 metal prints for a great price & also got a free canvas. They all came wrapped very well. I got shipment notifications. They all look great, just as I ordered!

Date of experience: July 14, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Teresa,

Thank you very much for sharing your experience about us and we assure you that we will keep giving our customers 100% satisfaction from our end.

Regards
Canvaschamp

Florida
1 review
2 helpful votes
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Horrible quality
July 13, 2023

Shipping from China so good luck with any type of refund if you don't like it. And there is plenty to not like - poor quality! Scuffs and marks on the canvas, poor assembly, damaged edges - AND NOT FROM SHIPPING.

Product missed an anniversary by 2 weeks and another month to get a replacement that is also crap. Horrible - even if it was free at a garage sale I would not take it.

Date of experience: July 13, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Joel,

We are extremely sorry for the experience you had however having said that we don't have any producion house in China. We request you to share your order number on [email protected] so we can get this resolved for you.

Regards
Canvaschamp

Minnesota
1 review
0 helpful votes
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I love my canvas
July 13, 2023

I have used Canvas Champ several times now and have been very satisfied each time. Even when I received one of my canvas' that was damaged during shipping,Canvas Champ customer service was quit to help me and made the process of replacing my canvas easy and I had my new canvas in time to gift to someone special. Thanks again Canvas Champ!

Date of experience: July 12, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Daniella,

Thank you so much for writing about us, it really means a lot to us when our customers write about us and we are glad that you liked our products. We once again apologize for the defective product you have received however we believe in 100% customer satisfaction and we stick to it that is why we have 100% replacement policy.

Regards
Canvaschamp

Wisconsin
2 reviews
6 helpful votes
Follow Dee J.
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My Canvas Photos
July 11, 2023

My canvas photos turned out beautiful. I'm very impressed at how they look and will be purchasing more in the near future! Thank you!

Date of experience: July 10, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Dee J,

Thank you for the lovely feedback, we appreciate you taking time to write about us and glad to hear that you will be back to purchase even more and we assure you that we will be delivering our best products to you. Thank you!

Regards
Canvaschamp

Florida
2 reviews
0 helpful votes
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Quick Delivery
July 8, 2023

I used Canvas Champ to make a painting and send it directly to my granddaughter and great grandson. The package arrived earlier than we expected, it was a birthday surprise, and she was delighted with her experience. Thank you for your great service and affordable PRICES.

Date of experience: July 8, 2023
Jainam S. — CanvasChamp Rep
over a year old

Thank you!

A hearlty thank you for writing about us and it makes us really happy to hear that your granddaughter and grandson were delighted to see it, we always want our customers not just to be satisfied but love our products and it gives us immense happiness when we hear that they love our products.

Regards
Canvaschamp

Canada
1 review
0 helpful votes
Follow Nathan V.
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I paid (a lot) extra for expedited delivery - ordering specifically from a company that appeared to be based in USA and Canada so that they could deliver on a tight(er) timeline. After submiting order I went back/forth with support on the artwork and specifically made sure of the rush and asked if they would deliver. I was assured - oh yeah, single print like this will be no problem. Then the day of the order, instead of delivery I get an email to find out they're just then sending to production (in India no less!) and that it would be impossible for my delivery on time. Great - I ordered on June 30 for delivery by July 7th as a wedding present for July 8th wedding reception... only to find out that I now have hours left to scramble and find a new present. Absolutely horrible experience, wish I'd have read online reviews more carefully and gone with a different print company. Buyer beware, can't speak to product quality but service is horrible.

Date of experience: July 7, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Nathan,

We are extremely sorry for this, we do everything we can to get the order delivered in time however sometimes it does get delayed due to logistic, proof imageing etc in your case based on what you have written it looks like it was delayed due to proof imaging. What you could have done is called us or connected with our customer service through our online webchat services and could have resolved it immediately and that could have saved a lot of time. Having said that still we consider this as an error and appropriate feedback will be shared with the concerned team. Been a MNC we have various production houses so it can be shipped from any location as mentioned on the website we never mentioned that it will be sent from any one particular location itself. We once again apologize and request you to email us your order number on [email protected] and we will investigate this and see what can be done.

Regards
Canvaschamp

Alabama
1 review
0 helpful votes
Follow Goranco P.
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Received my product and the quality was impressive. The packaging was great shipped with FedEx and received it fairly quick.

Date of experience: July 7, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Goranco P.

Thank you for your time to share your experience about us, we are glad that we were able to impress you. We assure you that we will continue impressing all our customers with 100% customer satisfacton.

Regards
Canvaschamp

India
1 review
0 helpful votes
Follow AMUDHA S.
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My order id is IN*******228. They have sent wrong package to me. I mailed them regarding this issue but they haven't responded yet. So disappointed with their customer service. Don't know how to get the photos I ordered.

Date of experience: July 7, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Amudha,

We are extremely sorry for the wrong package! We request you to share your order number and the images of the package received to us on [email protected] so we can get this resolved. You can always connect with us on our live webchat services also where we you can share files immediately and get your concern resolved. Please connect with us so we can get this sorted for you as we have 100% replacement policy for our customers.

Regards
Canvaschamp

Missouri
1 review
0 helpful votes
Follow Timothy H.
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Because of the price, I was able to have a 24"x36" canvas print of a photo of mine that was accepted into a nationally juried photography exhibition. Generally, it is not worth it to enter photographic art to an exhibition, because after the cost of printing, framing, and the gallery commission (35% to 50%) I make very little profit, not worth my time and effort. Because I was able to get a large print on canvas, I was able to avoid framing expenses, which was great. The image was just a little out of focus, but good enough.

Date of experience: June 29, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Timothy,

We are glad that you were able to participate in the exhibit and that you found our prices affordable. Canvaschamp always wants to provide 100% customer satisfaction and that is why we offer low prices because we belive that everyone should be able to purchase our products and bring their mmemories to life through us as it gives us immense happiness to become a part of your life. We apologize for the out of focus part as this is not what we want our customers to have.

Regards
Canvaschamp

Texas
1 review
0 helpful votes
Follow Nathan D.
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We are very pleased overall. The quality of the prints is good. The shipping speed was good and the overall price was really good! We ordered 7 large canvas prints and at least 2 of them were damaged in the shipping, which may not be Canvas Champs fault, but it is unfortunate.

Update - I changed to a 4 star from a 3 because Canvas Champ did quickly replace the damaged prints at no cost to me. That service impressed me and I'm an even happier customer. I would do business with them again! Thank you!

Date of experience: June 28, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Nathan,
We apoologize for the inconvinence caused, please email us on [email protected] your order number, images of the damaged product you have received along with the image of the damaged packaging as well as the airway bill number on it. We will issue a replacement without any extra cost as we haver 100% replacement policy.
Regards
Canvaschamp

Florida
2 reviews
0 helpful votes
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OUTSTANDING!
June 29, 2023

I LOVE MY CANVAS-CHAMP art piece! Amazing work! This was a birthday gift for myself and I'm very satisfied with the results!

Date of experience: June 28, 2023
Jainam S. — CanvasChamp Rep
over a year old

Belated Happy Birthday Wally! From the Canvas-Champ family. We are delighted that you are satisfied and loved our products.

Regards
Canvaschamp

Oklahoma
1 review
0 helpful votes
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I ordered 3 puzzles (each a different picture) that were to be given as gifts. What I received were 3 plastic bags filled with puzzle pieces with no indication of which picture each bag contained. In addition 2 of the bags had broken open during some very rough shipping (based on condition of outer box) so now I really have NO idea of which pieces belong to which puzzle. So, I'm left with $218 worth of trash filler for my trash bag. Never again!

Date of experience: June 23, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Frank,

We apologize for this we at Canvaschamp believe in 100% customer satisfaction. Please share us your order number along with the images of the boxes you have received on [email protected] and allow us 24-48 hours to respond back to you and we assure you that we will get this resolved for you.

Regards
Canvaschamp

India
1 review
0 helpful votes
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Even after several mail as well as responding to their comment on my earlier review in this site,they simply write the same thing for the last two and half months that the order was not returned by courier. They did not give me any details of my shipment or tracking no.No action is taken to deliver my order.This company is a fraud company and I request all not to place.any order.Contempleting to take action as per Rule

Date of experience: June 22, 2023
Jainam S. — CanvasChamp Rep
over a year old

Hello Chandan,

We apologize for any inconvinence caused. Canvaschamp is in business since last 15 years and we are dedicated towards 100% customer satisfaction. You can mail your order number to [email protected] & we will look into this on an immediate basis.

Regards
Canvaschamp