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CanvasChamp

3.1

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CanvasChamp Reviews Summary

CanvasChamp has a rating of 3.1 stars from 1,050 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery and timely manner. CanvasChamp ranks 7th among Art Prints sites.

service
222
value
229
shipping
234
returns
115
quality
218
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India
1 review
0 helpful votes
Follow Stotrapama S.
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I had ordered on 10th March, with a tentative shipping on 21st March.
On 21st march, the cs team said product is done, its going to be shipped within 12-24hrs.
On 23rd i contacted them again, said product is still in production and will take another 24-48hrs.
Like what kind of a resolution is this?
The order id IN*******535
Its a single tote bag not a huge amount of order one smol tote bag.
Absolutely pissed off on this company and its cs team

Date of experience: March 22, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hey Stotrapama,

Greetings from Canvas Champ!

I apologize for the inconvenience caused to you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.

Please share your order details along with the images of the product you have received from us at [email protected] to have this taken care of.

I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.

Once again please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

New York
2 reviews
0 helpful votes
Follow Donna S.
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Excellent Service
March 22, 2022

The quality of the printed canvas product was excellent! Buyers need to understand that this is not Amazon - they're in India; therefore, shipping will take 1-2 weeks (despite shipping within 1-2 days of ordering and using FedEx). I had a problem with my order due to the shipping packaging (tube) getting crushed on one end by the shipping vendor which put creases in the print. Canvas Champ re-printed and shipped the order with no additional cost to me. Very happy.

Date of experience: March 21, 2022
Jainam S. — CanvasChamp Rep
over a year old

Dear Donna,

Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.

We appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.

Warm regards,
Canvas Champ

Delaware
1 review
0 helpful votes
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Wonderful job!
March 5, 2022

I took a picture of a mccaw during a trip to costa rica and wanted to put it up on canvas in my porch. Canvas Champ did a fabulous job. The colors are vibrant and detail preserved. It was ready quickly and came very safely packaged and protected. Ive never had a photo transferred to canvas so well and at this size. Great job abd will use them again!

Date of experience: March 4, 2022
Jainam S. — CanvasChamp Rep
over a year old

Dear Pam,

Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.

We appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.

Warm regards,
Canvas Champ

Australia
1 review
0 helpful votes
Follow Michael S.
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I cannot explain how bad this company are. Refer to the photos below, every print is damaged, they are cheap and falling apart. I have gone to paypal to lodge a dispute.

Date of experience: March 2, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hey Michael,

Greetings from Canvas Champ!

I apologize for the inconvenience caused to you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.

Please share your order details along with the images of the product you have received from us at [email protected] to have this taken care of.

I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.

Once again please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Texas
1 review
0 helpful votes
Follow KC E.
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I order 1 frame canvas print the framing was horrible and I order I canvas print that was not framed so they folded it in half and it has a big crease in the center of it. Who the hell folds canvas prints. I will never use them again. Stay away from them

Date of experience: February 23, 2022
Jainam S. — CanvasChamp Rep
over a year old

Dear Customer,

Greetings from Canvas Champ!

I apologize for the inconvenience caused to you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.

Please share your order details along with the images of the product you have received from us at [email protected] to have this taken care of.

I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.

Once again please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Maryland
1 review
0 helpful votes
Follow Amaey S.
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I have had a terrible experience shopping (placing an order and following up) with CanvasChamp. What was meant to be a quick and easy Valentine's Day gift has turned out to be nothing other than a nightmare.

- Placed an order and received a proof within 2 days
- Declined proof and suggested edits
- 7 days of no communication
-Email after 7 days that my order is being printed (without sharing me a copy of the proof)
- Was told that they will share a copy of the proof with me (nothing was shared)
- On the 13th of Feb I requested cancelling my order and refunding my $ (No response)
- On the 14th I get an email statin g my card has been charged and a FedEx tracking number has been generated from India

I DO NOT wish to go ahead with my order which was created without my approval. It is too late to receive it. Please CANCEL my order & REFUND my money. Thank you.

Date of experience: February 14, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hey Amaey,

Greetings from Canvas Champ!

I apologize for the inconvenience caused to you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.

Please share your order details along with the images of the product you have received from us at [email protected] to have this taken care of.

I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.

Once again please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Texas
1 review
0 helpful votes
Follow Sharon G.
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Better than some
February 13, 2022

I have used other vendors for canvas prints. This one was better. Hangers on the back and colors were true.

Date of experience: February 11, 2022
Jainam S. — CanvasChamp Rep
over a year old

Dear Sharon,

Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.

We appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.

Warm regards,
Canvas Champ

North Carolina
1 review
0 helpful votes
Follow Julie G.
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First Order=Fail
February 9, 2022

I ordered 39 pictures because I wanted a 3x5 size and a white border. I thought I ordered a white border, but apparently, it defaulted to RED (the border is thin-about an 1/8"). Ok, no problem, because they were for a valentines/engagement party this Saturday and I should have double-checked the color. BUT, THE QUALITY IS AWFUL! Almost every picture is DARK, at least a few shades darker than the original. I have reordered 4x6's with no border from Walgreens. Disappointing.

Date of experience: February 9, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hey Julie,

Greetings from Canvas Champ!

I apologize for the inconvenience caused to you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.

Please share your order details along with the images of the product you have received from us at [email protected] to have this taken care of.

I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.

Once again please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Canada
1 review
0 helpful votes
Follow Danita G.
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I have been ordering from Canvas Champ for years and their customer service and quality is excellent!

Date of experience: February 5, 2022
Jainam S. — CanvasChamp Rep
over a year old

Dear Danita,

Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.

We appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.

Warm regards,
Canvas Champ

Canada
1 review
0 helpful votes
Follow Alex B.
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CanvasChamp advertises that they print in Canada but products print and ship out from India - could result in a delay if you are were expecting a package to come from Canada. False advertisement.

Edit: On top of this, they typed the wrong province in the address and didn't include my apartment number or buzzer code which is a whole other mess to deal with.

Date of experience: January 31, 2022
Jainam S. — CanvasChamp Rep
over a year old

Dear Alex,

First, we sincerely apologize due to delay in the delivery. Please know that we have an ample amount of orders and we are trying our best to dispatch all orders in chronological order without missing deadlines; however, some orders are affected and we have worked on it harder to avoid any such instances.

Please know that you can not expect such an experience from us again, please get n touch with me at [email protected] and we will do our best to resolve your concern.

Please know that we have 94% on-time or early delivery records.

We have mentioned India as one of our manufacturing locations on our Contact Us page so apparently, we have not hidden it, please check the below-given link:

https://www.canvaschamp.ca/contact-us

We appreciate your future business with us. Have a wonderful day!

Warm regards,

Canvas Champ

Australia
1 review
1 helpful vote
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15 Beautiful Books
January 30, 2022

Delighted with the finished product of my recent project with Canvas Champ! So helpful when I needed it too. Will definitely use them again!

Date of experience: January 28, 2022
Jainam S. — CanvasChamp Rep
over a year old

Dear Helen,

Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.

We appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.

Warm regards,
Canvas Champ

Canada
1 review
0 helpful votes
Follow Ken C.
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I have ordered and received 2 shipments, 1 metal and 1 canvas. Very good service and quality, and shipment from India was faster than expected. One minor printing issue has been resolved quickly to my satisfaction.

Date of experience: January 27, 2022
Jainam S. — CanvasChamp Rep
over a year old

Dear Ken,

Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.

We appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.

Warm regards,
Canvas Champ

Utah
1 review
0 helpful votes
Follow Marika R.
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What a bad experience! I ordered lots of items, received them nearly a month later, and there were many quality issues--including their packaging person taped directly on the front of the tile photos I ordered, leaving residue. There were scratches, poor-quality prints, and the cuts weren't straight. I submitted a ticket to give them a chance to correct the situation. They sent me a new order, not including one of the original items, and everything was even worse quality.

Now, they're asking me to submit pictures of the front and back of every single item they sent. Their customer service assumes if they take enough time and ask for a ton of effort, you won't follow through.

They do not include an invoice with return information in your package, probably because their website guarantees quality that they can't produce. My professional-quality photos were printed out grainy and horrible. In one picture, you can't tell the difference between my child's head and the blue water behind him.

I've learned my lesson--don't use this company, or bannerbuzz, their parent company.

Date of experience: January 26, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hey Marika,

Greetings from Canvas Champ!

I apologize for the inconvenience caused to you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.

Please share your order details along with the images of the product you have received from us at [email protected] to have this taken care of.

I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.

Once again please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Illinois
1 review
0 helpful votes
Follow Carter B.
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Great so far
January 25, 2022

I ordered several acrylic and metal prints from CC... they got here fast and I was pleased with the quality. I just ordered some canvas prints and I hope the quality and customer service stays at its exceptionally high level! Thank you!

Date of experience: January 24, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hi Carter

Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.

We appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.

Warm regards,
Canvas Champ

Canada
1 review
0 helpful votes
Follow Gary N.
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I have to say I was ordering canvas mount photo's for Christmas presents. I had one "custom sized" to fit a specific wall area. My Wife was in tears when She opened the package and saw it. Further on, I ordered more smaller prints, for My children. When We ran into a shipping problem, Canvas Champs made sure everything was re-processed, so I got My photo's for Christmas. They very much worked and listened, and made sure I was credited for the original, gone wrong order. Thanks Canvas Champs. Me and My family will be ordering more, as everyone has plans for more decoration on the walls.

Date of experience: January 21, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hay Gary,

Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.

We appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.

Warm regards,
Canvas Champ

Illinois
1 review
0 helpful votes
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GREAT
January 18, 2022

I am planning on using this company for my all business to ship to customers. I trust their quality because if it is not perfect they do send an additional product for no cost. I have had this experience in the past and simply asked my customer to take a picture of the work, send it to me, then I send it to the company and there is no problem. Can't beat the price and they ARE handmade, which will not be perfect. Nothing is. But these guys are great. Customer service A++ too Thank you Canvas Champ I look forward to working with you!

Date of experience: January 17, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hi Carlene,

Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.

We appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.

Warm regards,
Canvas Champ

Arizona
1 review
1 helpful vote
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Poor finishing
January 13, 2022

The stapling and screw insertion was sloppy + the edges had the picture overlap [to a different degree] when solid color edges were requested

Date of experience: January 12, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hey Joseph,

Greetings from Canvas Champ!

I apologize for the inconvenience caused to you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.

Please share your order details along with the images of the product you have received from us at [email protected] to have this taken care of.

I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.

Once again please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Pennsylvania
1 review
0 helpful votes
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Love them
December 18, 2022

Great canvas prints at very low prices. I covered an entire wall with them. Great reproductive quality from photos uploaded from my phone.

Date of experience: January 12, 2022
North Carolina
1 review
1 helpful vote
Follow Amaiya R.
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I wanted to have high hopes for my purchase but unfortunately was let down. The quality of the products were terrible. I was suppose to receive a glass framed poster, but instead received a plastic framed wrinkled poster. (See images) My canvas came bent in the corner and paint was chipped on the sides. Overall dissatisfied with my purchase and will not purchase from them again.

Date of experience: January 11, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hey Amaiya,

Greetings from Canvas Champ!

I apologize for the inconvenience caused to you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.

Please share your order details along with the images of the product you have received from us at [email protected] to have this taken care of.

I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.

Once again please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Colorado
1 review
1 helpful vote
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Look somewhere else!
January 6, 2022

The colors were washed out badly. Some of the prints had a vertical board in the middle of the picture and it created an imprint in the picture that could not be removed. There is a sticker on the back of each picture that says "Made In India". I do NOT recommend using this company for your canvas prints

Date of experience: January 6, 2022
Jainam S. — CanvasChamp Rep
over a year old

Hi Jim,

Greetings from Canvas Champ!

I apologize for the inconvenience caused to you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.

Please share your order details along with the images of the product you have received from us at [email protected] to have this taken care of.

I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.

Also, please know that we have mentioned India as one of our manufacturing locations on our Contact Us page so apparently, we have not hidden it, please check the below-given link:

https://www.canvaschamp.com/contact-us

Once again please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ