CanvasChampReviews 1,049

I did not know my product was sent with a signature receipt required (under $40 value). It was sent back because I was not home to sign for it due to my work schedule. They made me pay for shipping again. It's ridiculous and unreasonable as I already paid for shipping.

In shipping, my original order of 3 panel canvas picture had 1 of the panels damaged. Canvas Champ was wonderful to replace the whole set of 3 no problem. When I received the new panels, the picture was quite a bit darker than the original. It looks ok but is definitely a little on the dark side.

I ordered around 25 canvases in the last month and each one was done beautifully and with high-quality materials! They were easy to hang because they positioned the hangers on the back perfectly. I did have one that was damaged when it arrived and they exchanged it without hassle. The ordering process was easy and the shipping time was FAST! They over delivered on their promise! I highly recommend them!

Love everything I have purchased. Gorgeous quality. Colors so bright and realistic. I would highly recommend them

Prices seemed reasonable, and they have a huge selection of stock frames as well as custom ones. Definitely would recommend to others.

Ordered an item for delivery August 3, my wife's birthday. Was led to believe it was coming from California. It was shipped from India. I paid extra for express shipping. When I checked to say the delivery date is "pending", no idea when I'll get it. Called customer service. Got a bunch of double talk and no better idea of when I'll get it. Asked for refund of the extra shipping I paid for express shipping. Told me to call back when u get the package. Why.? When I asked, he changed the subject. DO NOT BUY FROM THIS COMPANY!

They are from India. That is not disclosed. I wanted a local printer. They stated they were in California. Then I received prints that were beyond horrible. The individual who printed my work didn't size them correctly and the look beyond pixelated even though I sent massive files for them to work with. Lots of scratches and smudges! The quality of ink is disgusting despite what they charge. Now I can't upload any proof here as it needs to be small file sizes. Under 5mb. Walmart did a way better job!

My canvas prints arrived damaged due to over-packing them into a too small tube. There are wrinkles and a few places where the image will have to be retouched. These issues would have been worse if I planned to sell these pieces, but I only plan to use these as secondary displays.

Picture was delivered dirty. They don't put arcrylic on both sides. Contacted Customer Service and they gave me the run around. At first offered a 20% discount, then 30%, then full refund. And now they wont offer any refund.

I love everything about this place and have told friends and family to shop here too. Thanks for quality products!

I love using CanvasChamp. I ordered a custom umbrella from them and it came out beautifully. I placed a second order of 6 more, but there was a mix up of what to put on them. I sent a picture of what was sent versus what was ordered, and they quickly fixed and replaced the entire order. Shipping is also very fast, 7-10 days arrival via FEDEX. I will continue to utilize this site... I am a real customer:-)!

I have used Canvas Champ many times for gifts, and it is always a hit! The ordering process, design, and proofing is easy., the turnaround time is great! And the cost is so affordable. I will use them again and again.

We just got back from vacation, and had a really good picture of us, So I decided to get it printed by CanvasChamp! She loved the gift and was thrilled:-)

Their website is slick and makes it appear it is shipping fast, and from somewhere within the United States, neither are true. It ships from Ahmedabad, GJ, India and is not fast. Just got the Fedex notification it was delivered, but they dropped it off at the wrong address. Do not use this company, there are plenty of other options out there.

I have just wasted an hour trying to get one simple order. I was mislead that a purchase over 69$ was free delivery and when I noticed before checking out that they have charged me. I reached out, NO SOLUTION quick version. After another 20-30 min. "the manager" Brian O Connell did nothing but waste more of my time and tell me after you make this order (and pay shipping that I am not suppose to) he will reimburse me after I spend and only if I spend $1500 on my next order. YOU GOT THAT $1500. This is $19 delivery. I am a business. I am writing this because to disrespect customers this way and do misleading information like this IS TERRIBLE. The worst THE DO NOT CARE. BOO. I didn't even get the product. So I can not tell you about that. Good luck and red the small print. Than he read it and laughed said thanks for the review. This is just a continuous ignorance of management. The lack of respect for the customer. Brian needs to let the OWNERS know the money they are losing because of his lack of management skills.

Had the worst experience with canvas champ.com. My husband ordered me pictures of my kids and of us for Mother's Day it came over a week late and everything besides one thing was damaged and or misprinted. He spent over 250 and still has not got his refund for his order. Just disgusting!

I ordered over $100 worth of product through Canvas Champ. I had an old account with a previous address and my maiden name, that it kept defaulting back to no matter how many times I updated it. In the end my order was sent to this address I have not lived at for over 8 years! I have tried to talk to Customer Service and FedEx and they have both been unhelpful. FedEx is not to blame as they just did what they were supposed to, but when I spoke with reps at Canvas Champ they were rude, condescending, short, and entirely unhelpful. Additionally, I emailed also trying to find a solution and I was scolded via email because I had reached out in multiple ways. I found this completely rude and certainly not good customer support. I will not be ordering from here again and we will see if I ever see my family photos that are now with a stranger. Order through Walgreens. Save yourself the headache.

Ordered acrylic prints, website states "The acrylic printing is then processed with a white coating to give it a canvas effect and to preserve it for a long time" received prints without white coating. Packaged so poorly being shipped from India with only cardboard top and bottom and cling wrap around part of actual print was removed by spacer/mounts that came off so print is ruined. Waited on hold for almost 4 hours to only be disconnected. Absoluetly horrible job

My experience with CanvasChamp was but excellence in service & good quality of product. I had canvassed several places in Alberta & elsewhere but only CC has flexibility in giving me what I need at very reasonable price. I made additional order of photo mugs after my original bulk order & they accommodated my request with no extra cost. When my order wasn't delivered on scheduled date specified (not their fault) Brian, Sam & Mike were all on top of everything, giving me daily feedback & assurance I will get my order on time for our 50th Wedding Anniversary. True enough FedEx delivered my order still earlier than expected. I couldn't be more happier! Only I didn't find the receipt proof of purchase in the boxes!