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The company has garnered a predominantly negative reputation, with customers frequently expressing frustration over prolonged service delays, inadequate repairs, and poor customer support. Many reviews highlight issues with product quality and the perceived lack of accountability from the company, particularly regarding warranty claims and post-purchase service. While a few customers noted positive interactions with individual staff members, these instances are overshadowed by widespread dissatisfaction with sales tactics and unresolved complaints. Overall, the feedback indicates a critical need for improved customer service practices and greater transparency in product quality and repair processes.
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Catalog Item # *******. The design of the table (size, pop up top) is perfect for my 5th wheel trailer. However, upon receiving the table via UPS. It had to be rebuilt. That is, every joint required re-gluing, all wood screw locations had to be reinforced and the screws re-installed. Moreover, the styrofoam packing material was taped across the finished wood leaving glue from the tape on the finished surface. In sum, the construction (assembly) is very poor as is the packaging for shipping. After re-gluing all joints, repairing every screw location and removing the taping adhesive, I'm waiting to see if the table holds together when the joint glue is dry.
Pros: Good idea
Cons: Poor quality of assembly, Poor packaging
L submitted this review to Campingworld.com on July 15,2015. Their email stated the review would be posted in 14 days if "approved". As of August 20,2015, my review has not been posted on their site. I guess it wasn't approved.
Bought a starcraft lexion travel trailer new in march 2011. Blinds continiously breaking the string, metal holding jacks to frame very weak, no support under drawer beneath refrig, headboard on bed needed screws to hold it up, foam grab handle at entrance door split within one week. They are attempting to replace all defects soon at the dealer. Camping world in roanoke, va. Loves to sell, but lacking in service deptarment. Promised repairs with every visit or phone call. Felt lied to constantly. Seem to be getting better results at camping world in ft. Meyers, fl.
Answer: Honestly, the more I look to find answers on Camping world, the more negative reviews I see, had an RV dropped off a Forklift while I was signing papers! Try to beat that! New RV and dropped off a forklift. Worse yet, the corporate managers DID NOT WANT TO MAKE IT RIGHT, that folks is the legit truth! It's one thing for accidents to happen, it's another to not make things right, bad management!
Answer: Yes I have emails to show. That I have been promised a refund waiting this line I expect a full refund and the run around is with it. If would like I can forwarded you the emails and you can ask where's my check.
Answer: Terrible - didn't seem to care and basically told me I was on my own
Answer: The people at camping world will tell you that they will call you. BULL! They never called me, so I tried calling them FIVE times! Not one return call. Not very reputable!
Answer: Just keep writing letters to all of the local politicians.
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