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CampingWorld

1.5

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CampingWorld Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing frustration over prolonged service delays, inadequate repairs, and poor customer support. Many reviews highlight issues with product quality and the perceived lack of accountability from the company, particularly regarding warranty claims and post-purchase service. While a few customers noted positive interactions with individual staff members, these instances are overshadowed by widespread dissatisfaction with sales tactics and unresolved complaints. Overall, the feedback indicates a critical need for improved customer service practices and greater transparency in product quality and repair processes.

This summary is generated by AI, based on text from customer reviews

service
327
value
283
shipping
158
returns
161
quality
270

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Kansas
2 reviews
4 helpful votes
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Catalog Item # *******. The design of the table (size, pop up top) is perfect for my 5th wheel trailer. However, upon receiving the table via UPS. It had to be rebuilt. That is, every joint required re-gluing, all wood screw locations had to be reinforced and the screws re-installed. Moreover, the styrofoam packing material was taped across the finished wood leaving glue from the tape on the finished surface. In sum, the construction (assembly) is very poor as is the packaging for shipping. After re-gluing all joints, repairing every screw location and removing the taping adhesive, I'm waiting to see if the table holds together when the joint glue is dry.
Pros: Good idea
Cons: Poor quality of assembly, Poor packaging

L submitted this review to Campingworld.com on July 15,2015. Their email stated the review would be posted in 14 days if "approved". As of August 20,2015, my review has not been posted on their site. I guess it wasn't approved.

Date of experience: August 20, 2015
California
1 review
5 helpful votes
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Bought a starcraft lexion travel trailer new in march 2011. Blinds continiously breaking the string, metal holding jacks to frame very weak, no support under drawer beneath refrig, headboard on bed needed screws to hold it up, foam grab handle at entrance door split within one week. They are attempting to replace all defects soon at the dealer. Camping world in roanoke, va. Loves to sell, but lacking in service deptarment. Promised repairs with every visit or phone call. Felt lied to constantly. Seem to be getting better results at camping world in ft. Meyers, fl.

Date of experience: November 3, 2011