California Pet PharmacyReviews 347

I received an order from them and it was incomplete. I immediately called to report I was missing 3 out of 12 items. The packaging employee was not in and they said they would call me back next day. I called them the next day and was told the employee claims the order was complete. I asked to speak to a supervisor and she repeated the same, and said my only recourse was to dispute it with my credit card company. This was an order for two prescription drugs which were packaged. The pro-biotic, which can be purchased on the internet without a prescription, was missing. My total order was over $300. The three missing items were less than 10% of the total order. It was not even the most expensive item in my order! No credit with them was offered or to reship. There are many other reputable pet pharmacies on the internet that offer the same products. Even if I have to pay a few pennies more I will NEVER use this company again. Beware: They do not treasure their customers.

Stay Away! There are plenty of sites that can actually follow-through on a sale.
I have spent sooooo much time chasing and wondering what is going on
First it was my vet's fault then it was my Internet provider... definitely not their issues - they tell you all about their procedures, which is nice, except they can't deliver product.
The day I called was miraculously the day they found the paperwork. Huh?
They can't get the job done and leave you in total silence
GO ELSEWHERE!
Use This site just once to see for yourself!
They are inadequate
Use this once and you'll see for yourself!

AWESOME! I used to order from another company that I didn't even know was not a licensed pharmacy. I guess you have to be licensed to do this stuff and it was some vet selling stuff out of his clinic pretending to be a pharmacy and got shut down. I found these guys and they took care of obtaining the prescription approval from my vet and even offered me a consultation from a pharmacist. WOW. I didn't think all this was required to sell pet medications but I guess a pharmacy is a pharmacy whether its human or animal.

I used to order from the company that's always on TV for the last 5 years. I noticed over the years that their prices keep going higher and higher and now aren't too much cheaper than at my vet's. So I started surfing the web and came across this company and decided to give them a try. Not only are their prices lower but service is fantastic! The only problem I had was that they're on the west coast and I'm in New York so the time zone difference comes in to play when I call there. But I'm recommending these guys to all my friends and family!