California Pet PharmacyReviews 347

Don't always believe the "larger" print of ads for Pet Meds and supplies. Calif Pet Pharmacy advertises over $100 free shipping - "with limitations" in smaller print of course. I've used them for two months, no problem. This time I ordered more Oravet chews and due to "weight" now, they wanted to charge me $15.00 more! These dental chews are already expensive - I have three dogs, older, so have to rely on good dental chews, versus under anesthia with teeth cleaning, as I have for years and years. InMay I ordered ONEbox, this was ok. Two boxes weren't. So now when they modify the order for ONE box instead of TWO, it comes to a little lower than $100 so guess what - $5.75 shipping charge. LAST TIME I ORDER FROM THEM... WILL TELL THE WORLD DONT BOTHER.

I have been using CPP for my 3 dogs for the past 5 years. My vet recommended CPP to me because of the savings and fast service. My vet likes them because CPP responds to her requests quickly and professionally. I recommend CPP to all my neighbors and family

Beware of this company. They sent me two six month supply's of heartworm medicine or pills and the box and the pills had an expiration date of 12/2017. I just received there pills from California Pet Pharmacy on 05/20/2017. I don't know if this situation is unique but apparently they may buy from a distributor and in my view provided my pets with almost outdated or short dated pharmaceuticals. I called Virbac, the manufacturer and they said I was sold "short dated drugs", but they may last through 2018. They also shipped it in a box handled via the snail mail which was exposed to a lot of heat and left in my hot mail box instead of delivered to my door. I guess I could have chosen better shipping options. Warn your local vets about this possible practice, maybe this is a one time incident, but who knows. It may cost more to buy from your local vet, but at least it's not short dated drugs exposed to a lot of time and storage.

I wrote an earlier review (I couldn't see how to update it) in which I suspected what they sent me was counterfeit. I was then unable to find them on the VIPPS pharmacy verification site so I advised that others stay away. I then reported them to the National Association of Boards of Pharmacy t(NABP). They provide a way to report suspect sites.

The NABP wrote back and let me know that CPP was verified by a new service run by the NABP called. Pharmacy. That means it is highly unlikely that what they sent me was counterfeit so I stand corrected.

If you Google ". Pharmacy" you will be brought to this new site where you can check out pharmacy sites. Apparently, the concept is that any site that has a ". Pharmacy" domain, is a verified site. Very cool concept.

I gave them a 5 star rating here to make up for the one star rating I gave them earlier. Their customer service was poor but that is not as big a deal as being suspected of handling counterfeits so I have to give them a break for now.

Aweful exoeience! Some of the worst customer service I have ever come across. Waited a month to get the meds I had ordered, and eventually had to pay the 35$ for the order to be overnighted only to discover that they shipped only one of the 4 heart meds my dog needed. They would not overnight the rest st their cost even though they screwed up the order, Vanessa the customer service manager put words in my mouth and said that I had only expressed concern about the one medication that was shipped, not true! Aweful! Cancelled my order and will work with another company. Ended up costing more time and money and never got my order!

Days after my order is placed I receive a email saying either they can only place half of prescription or they need a new prescription! There are multiple refills on file so I have to call them every month to get them to fix their mistake! I paid extra for the faster shipping and was expecting these important heart medications the day i get email! I call and complain and ask them to ship them overnight since it was their error! They get a manager on the phone who is the rudest person i have ever talk to and she comes up with every excuse as to why they can't overnight the meds that I ordered 3 days ago and should have been here today! I finally tell her that it is her company mistake and they need to make it right and i can not wait another week on the meds! She says OH Well! DO not use this company!