BYJU'S Future School

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BYJU'S Future School

1.7

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BYJU'S Future School Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, primarily due to persistent service issues and inadequate support. Many customers report difficulties with booking classes, unresponsive customer service, and unfulfilled promises regarding refunds and incentives. While some reviews highlight positive experiences with teachers and the quality of certain programs, these are overshadowed by complaints about the focus on monetary transactions and a lack of transparency. Overall, the sentiment reflects a troubling disconnect between customer expectations and the company's service delivery, indicating a pressing need for improvements in communication and customer care.

This summary is generated by AI, based on text from customer reviews

service
53
value
51
shipping
30
returns
33
quality
50

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California
1 review
17 helpful votes
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Horrible experience!
August 21, 2021

Instructor was very hard to understand due to language barrier. We gave her the benefit of the doubt. After a few minutes she became frustrated and impatient with my son stating he was distracted and not motivated. After a year of distance learning, yes he was easily distracted but it didn't help that she was so hard to understand so who was the child?
Do not recommend the instructor. As for the course, could not tell because she cancelled the course. Maybe train your instructors or hire more qualified educators that will be patient and engaging with kids.

Date of experience: August 20, 2021
California
1 review
1 helpful vote
Follow Anna R.
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BYJU Future School had $100 off on their Introduction to Coding Curriculum. We decided to enroll our daughter in the 1 month, 8 class series. It taught Sequence, Fundamentals Coding Blocks, and loops. The class spurred her imagination and gave her a sense of accomplishment.

Date of experience: July 25, 2021
Virginia
1 review
0 helpful votes
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Easy to learn
July 21, 2021

Our daughters have been playing with tablets since they were two years old. It seemed only natural that they would understand the logic of how to create with coding. We started our oldest daughter at six and she loves it.

Date of experience: July 21, 2021
Virginia
1 review
0 helpful votes
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Goldmine
July 1, 2021

We downloaded their learning app for the free 14 day trial and knew well before the 14 days were up that we had found a goldmine for our little boy. Learning with Disney & Pixar characters? Brilliant! We will be subscribing for sure.

Date of experience: June 30, 2021
New Jersey
1 review
0 helpful votes
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Valuable Program
June 28, 2021

Our son has always been a rather middle-of-the road student, not behind but not a standout either. The influence BYJU'S has had on his overall educational performance is remarkable.

Date of experience: June 28, 2021
California
1 review
0 helpful votes
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So Simplified
June 16, 2021

The inspiration our daughter is receiving by learning on this site is nothing short of a miracle. It's amazing what a little motivation can do to change a bored child into an avid learner. She rarely answers with anything different than BYJU'S when we ask her what she'd like to do.

Date of experience: June 16, 2021
Washington
1 review
1 helpful vote
Follow Leona S.
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BYJU'S is a haven for a creative child. Our daughter loves to explore and question. We feel those traits coupled with what she is learning here are going to ensure she has a brilliant career no matter which of her many interests she pursues.

Date of experience: June 12, 2021
California
1 review
1 helpful vote
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Impressive
June 9, 2021

When you have a child as creative as my son, you are not shocked to hear that he is more impressed with a gift of live 1:1 online coding classes than he would be with a toy that would thrill other kids. We are proud of our son and grateful for what BYJU'S is teaching him.

Date of experience: June 6, 2021