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BYCouturier

4.5

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BYCouturier Reviews Summary

BYCouturier has a rating of 4.5 stars from 131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BYCouturier most frequently mention wedding dress, customer service and custom size. BYCouturier ranks 18th among Wedding Dresses sites.

service
11
value
11
shipping
11
returns
10
quality
11

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California
1 review
8 helpful votes
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I am the lucky dog
August 7, 2018

I was worried before I order my dress, but today, I received my dress, to my surprise, the quality is so nice. I read many reviews online, I hesitated to place an order online, but the truth is I am right. The fabric is so smoothy, because I use custom-size, fit me perfectly.

Date of experience: August 7, 2018
California
1 review
5 helpful votes
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Service is good
August 2, 2018

I search online and found a beautiful dress, but i don't want the tail, I asked service bella, they adjust it for me. About 1 month later, I get my dress through DHL, very satisfied, the fabric is not cheap, and the price is better than I saw in wedding store

Date of experience: August 1, 2018
Minnesota
2 reviews
4 helpful votes
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Not satisfied
July 31, 2018

They have pretty dresses and wedding gowns (not sure if they are authentic or replicated). I exchanged a message with their customer service via their online "live chatt" section on the bottom of their website. I picked my dresses as well as my bridesmaid dress, I told her (don't want to mention her name) what I want, and she said she has to upload the dresses that I showed her from a different website (that means they clearly replicate others product). She told me she will upload the dresses on Bycouturier website so everyone (my bridesmaid) can pick their size. I thought I was done looking for a dress so I waited and waited for her email as she promised that she will email me when it's ready for purchase. Many days past, I emailed her back, tried to get a hold of her in "live chat", never heard back. I took risk and ordered the dress. I am 6' and the dress didn't even make it to my ankle. Tried to see if they can help me at least fix the length problem as there is clearly no room to get it altered elsewhere. I sent 4 emails and never heard back from them. This site is awful. Stay away.

Date of experience: July 31, 2018
Utah
2 reviews
7 helpful votes
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Worth my $299
July 29, 2018

I was trying on this website about 1 month ago, I saw this company's ad on facebook and google, I saw many dress on this site, and the price is amazing nice, I bought a evening dress which is $299, because in the website, order over 299 can be free shipping, today, I received it, it was gorgeous, Honesty, to my surprise, because i read some reviews, some people say disappointed, but, very lucky, I got a wonderful dress!

Date of experience: July 29, 2018
Canada
1 review
7 helpful votes
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Ihave bought a evening dress for party, the quality is OK, but maybe because custom-made size, i was waiting about 2 months to my country, Brazil. The Dress Fit perfect, received many compliments

Date of experience: July 26, 2018
Norway
2 reviews
9 helpful votes
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Good Experience
July 24, 2018

Before I placed the order, I search many review on the internet, someone say, this company is good, wonderful, and the other one say, this company is terrible. But due to the price and the beautiful picture I see on the website, I decided to try. To my suprise, the qulity is so good, I bought a stunning dress only 179 dollars, i receievd many compliments, happy!

Date of experience: July 24, 2018
Austria
3 reviews
18 helpful votes
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Recommend
July 23, 2018

I am getting married this September, I got all bridesmaid dresses from this website, actually, I was hesitated about shopping online, After i received, they are gorgeous, and then, I also buy my wedding dress here too. They even gave me discounts. Highly recommend.

Date of experience: July 23, 2018
Hawaii
1 review
4 helpful votes
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So, I did a little digging. All the beautiful dresses sold for an extremely cheap price on this site are replicas of designer dresses. They pretend to be from England. They are not. ALERT! The pictures they use are of the original designer dresses! Not their replicas. They rip off the images of the original dresses from the designer's site. Example:

Bycouturier dress: https://www.bycouturier.com/low-vback-wedding-dress-g4445
Original: https://dimitrasbridal.com/gali-karten-bridal-collection-debut/

If you want a replica of a designer dress you can try them out. Some people want a low price tag. Just don't expect it to be exactly like the picture since the picture is stolen from the designer's site. I'm sure they'll try their best to replicate it though.

Date of experience: July 20, 2018
Colorado
2 reviews
21 helpful votes
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SCAM!
June 27, 2018

Don't fall for this website! It's a China company pretending to be located in London. I looked up the address and the place appears to be a vacant building with no sign of wedding dresses. I've have been looking everywhere for wedding dress websites and have been doing heavy research to avoid getting scammed from China, since it has happened before. This does not look legit. DON'T WASTE YOUR MONEY! They do not even offer a phone number, which legit companies should. This company is fairly new too so it probably changed its name since lots of Chinese companies like to scam people. All the 5-star reviews seem to be fake reviews from people who were told to give one-line 5-star reviews.
Other websites to avoid: JJshouse.com and tbdress.com

Date of experience: June 27, 2018
Virginia
1 review
9 helpful votes
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I have bought a dress which is called wedding dress in their website, but i think it is normal dress, so I bought it for party, it is only $99, great. And when I got it, the quality is juest like picture, Recommed!

Date of experience: June 20, 2018
China
1 review
10 helpful votes
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This dress is exactly what I thought it would be. It is a good quality dress with good quality material. This is seriously worth so much more than what it's being sold at. I expected to arrive packaged awful and smellin weird from other reviews but it was packaged to nicely and smelled just like a bridal salon. It was even inside out, which was great cause when I pulled it out I accidentally dirted it a bit with stuff on my hands and the outside wasn't effected. I ordered a size up and I probably could have went with my normal size, but that's OK I can have it taken, rather to big than to small, and I'm not a tiny girl! With expodited shipping it arrived so fast.

Date of experience: June 11, 2018

From the business

ByCouturier is clothier in London, UK that offers bridal dresses, bridesmaid dresses, evening dresses, and other formal gowns. The company is headquartered in Wood Green with an office in London and a joint office/fulfillment center in Wal-Mart. Here is the branch of address.
Bycouturier is an Ecommerce site devoted to bringing clothes, accessories and home decors that best fit your own personal style, for all your casual fashion needs.