BuyBackWorldReviews 214

I recall from way back when my experience with Buy Back World, and it was a pretty fast experience. They made packaging, shipping, and getting a check for your items selected online very easy. I probably would not have gotten the same value if I tried to sell it online myself, which saved me time and effort and dollars. I would highly recommend

Well over a month ago I sent a tablet and a phone and no payment like the website said in a few days. After many many emails they finally passed it on to a supervisor and said the phone had a burnt image in the screen and a broken LCD when I sent it to them it didn't have a scratch on it so I had to wait over a month for them to offer me practically nothing and now I'm fighting to get my stuff back don't waste your time with them.

(updated
10/26/18) My advice is to approach this site with caution. I made an "order" to sell them a Moto E4 (a current spec phone!) for the ridiculous price of $15. I stupidly sent the phone in & they received it on Sep 10,2018; I *finally* received a check on Oct 25 - a month & a half later! They claimed the delay was due to moving to another location. NOT MY PROBLEM. If they couldn't fulfill their business obligations, for whatever reason, they shouldn't have been accepting orders to buy or sell phones. I have to wonder how long it would've taken (if ever) to get payment if they hadn't seen one of my online reviews & replied to it. At any rate, they did eventually complete the deal; only time will tell whether the time frames will get better once they've settled into their new location. Your experiences may vary.

Sent my iPhone on August 1st. Got a message on August 6th that my package received. And a message on August 7th that my package has been opened and inspected. As of today, SEPTEMBER 5th I have heard NOTHING. I contacted customer service a few times only to be told that the status will be updated in 2-3 business days. Those days go by and nothing updated. I should have read the reviews before I sold anything to this company. DO NOT SELL HERE. Terrible service and nothing is done on the turn-around times that they promise. I have cancelled my sell and requested that my item be returned back to me so we will see if that happens.

I sent a device to them over two weeks ago, according to their website within two days of receiving your machine they complete the inspection and tell you if their original estimate is good. The problem is my computer has not been inspected, updated, evaluated or anything. The only time I hear from them is when they send me a canned email response. After more than a week waiting they sent me an email telling me that by the end of the day that they sent me this email, they'd have my estimate and everything ready to go. Another lie, I didn't hear from them the next day nor have I heard from them since. If you send them any of your equipment for evaluation, expect nothing, no money, not even your device sent back to you. They're either about to declare bankruptcy or they are just thieves.

I sent two items in almost a month ago and I still haven't recieved payment for either. I've gotten a few "status update" emails that were too little, too late and I was told over a week ago that I would recieve payment for one of the items in 2-3 business days... that certainly hasn't happened. Customer service has stopped responding to my emails. I've never encountered a company with worse business practices than BuyBackWorld. I've resold electronics to other companies before and had smooth experiences. I would avoid BuyBackWorld.