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Burromax

4.5

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From the business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
121
value
3
shipping
2
quality
8
This company responds to reviews on average within 1 day

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1,295 reviews

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Indiana
1 review
0 helpful votes
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Very reasonable price, fit perfectly, shipping was fast, replaced original rear caliper without issue!

Date of experience: August 6, 2025
South Dakota
1 review
0 helpful votes
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Satisfied customer
August 13, 2025
Updated review

Easy to order and quick for delivery without any issues of any kind

Date of experience: August 3, 2025

Fast and easy to complete
August 6, 2025
Previous review

Fast and easy to complete

Date of experience: July 27, 2025
Tennessee
1 review
0 helpful votes
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No issues
August 9, 2025
Updated review

No shopping issues. Purchase went fine... No shopping issues. Purchase went fine.

Date of experience: July 30, 2025

N/a...
August 2, 2025
Previous review

N/a... thanks for the service

Date of experience: July 22, 2025
Hawaii
1 review
0 helpful votes
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👍🏽
August 6, 2025
Updated review

Products match perfectly, fast delivery, I don't know what else to say except shipping seemed very high and answering a 50 word survey doesn't make any sense

Date of experience: July 27, 2025

Quick and easy
July 29, 2025
Previous review

Quick and easy

Date of experience: July 19, 2025
Virginia
1 review
0 helpful votes
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Awesome
August 4, 2025

Awesome and everything fit as it was supposed to id recommend this company to everyone

Date of experience: July 24, 2025
Florida
1 review
0 helpful votes
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It's was very sad to deal with a company like burromax, because they don't care about customers long you finished buying from them

Date of experience: July 22, 2025
Michael K. Burromax Rep
7 months ago

Pierre, I’m truly sorry to hear about your experience and the way you felt after your purchase. We value every customer deeply and would really appreciate the chance to address your concerns directly—please reach out so we can make things right for you.

Missouri
1 review
0 helpful votes
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Amazing customer service
July 28, 2025

Never have had a company go so out of their way to make sure the customer experience is top notch. Buy anything from them and you will not be disappointed. Quality product and amazing customer service.

Date of experience: July 17, 2025
Ohio
3 reviews
3 helpful votes
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Marvelous
July 27, 2025
Updated review

I read on line that people were having trouble getting a hold of anyone or parts on back order. BUT! I had a dead line to reach and they were on spot with two deliveries and back orders. Best service ever in my life! I recommend burromax! My grandchild broke the bike their product is great.

Date of experience: July 16, 2025

Great, parts came quickly and the gentleman I talked...
July 16, 2025
Previous review

Great, parts came quickly and the gentleman I talked with was great, he sent my parts out as some as he received his shipment in!

Date of experience: July 6, 2025
Minnesota
1 review
0 helpful votes
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Hard to find single parts.
July 21, 2025

Add more parts and make it easier. Have more videos on how to replace parts on each bike if different.

Date of experience: July 10, 2025
New York
1 review
0 helpful votes
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Burrowmax e-bike
July 18, 2025

Really great and easy assembly and easy to order too came super fast.

Date of experience: July 7, 2025
Ohio
1 review
0 helpful votes
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Customer Oriented
July 14, 2025

Easy to do business with. Shipping was an additional cost which was close to the parts cost.

Date of experience: July 4, 2025
New Mexico
1 review
0 helpful votes
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Got these bikes to enjoy with the family. Either on the pavement or light off-road, these bikes perform beautifully! Great purchase

Date of experience: June 30, 2025

ALL GOOD!
July 3, 2025
Previous review

ALL GOOD!

Date of experience: June 23, 2025
New York
1 review
0 helpful votes
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Amazing bike am ing company
July 9, 2025
Updated review

I have had some issues along the way, most to all have been my fault and not the companies, the bike is awesome and designed well for repairs and consumers in mind

Date of experience: June 29, 2025

I had ordered around 370$$ worth of product as a second purchase, the first purchase being around 160$ and it was delivered and arrived in a timely manor, Now the second purchase has taken over a month to even get word of whether or not it is shipped. I have been trying to contact and leave messages on their customer aervice number and emails as well

Date of experience: June 18, 2025
Indiana
1 review
0 helpful votes
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Stocked parts
July 7, 2025
Updated review

The ordering process is easy and all parts are stocked! What could be better than that!

Date of experience: June 26, 2025

Quick and easy part selection
June 24, 2025
Previous review

Quick and easy part selection

Date of experience: June 13, 2025
District of Columbia
1 review
0 helpful votes
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Second order from Burromax
June 6, 2025

Great service response. Quick shipping, bike arrived within days of order

Date of experience: May 27, 2025
Texas
1 review
0 helpful votes
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250TT
June 3, 2025

Been a good little bike, no maintenance. Battery wore out after 2 years, we bought the upgraded lithium ion battery and motor. Has been good ever since.

Date of experience: May 24, 2025
Texas
1 review
0 helpful votes
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Chain
June 3, 2025

Burromax has great bikes, products and service. It's easy to order replacement parts and delivery is on time.

Date of experience: May 25, 2025
Massachusetts
1 review
0 helpful votes
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Great company
May 31, 2025

Love their products. They make great bikes. Will order again.

Date of experience: May 20, 2025
Oklahoma
1 review
0 helpful votes
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Great customer service
May 29, 2025

We ordered the wrong key, but the guy quickly got us the right one and sent out quickly! Thanks

Date of experience: May 19, 2025
Pennsylvania
1 review
0 helpful votes
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Fast and easy
May 28, 2025
Updated review

Was Fast and easy professional highly recommend using them

Date of experience: May 18, 2025

Easy and fast
May 21, 2025
Previous review

Easy and fast

Date of experience: May 11, 2025