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Burromax

4.5

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From the business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
121
value
3
shipping
2
quality
8
This company responds to reviews on average within 1 day

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1,295 reviews

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Kentucky
2 reviews
0 helpful votes
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Easy to order, good pricing.
February 6, 2025

Went well but suggest a continue shopping link in the cart page.

Date of experience: February 4, 2025
Hawaii
1 review
0 helpful votes
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Shipping
January 30, 2025

Shipping is a ripoff, all this could have fit in a flat rate USPS box, would have saved my $35, rather you ship via UPS and charge almost the same price as parts for shipping, truly disappointing.

Date of experience: January 20, 2025
Michael K. — Burromax Rep
7 months ago

Thank you, Kelly, for sharing your feedback about the shipping expense. We understand your frustration and are constantly reviewing our shipping options to provide the best value and service possible. However, please note that shipping to Hawaii is very expensive. In order to provide excellent service, we ship as fast as possible via UPS. Shipping via USPS would have taken 14-32 days to ship to Hawaii. Your comments help us improve, and we appreciate you bringing this to our attention.

Florida
1 review
0 helpful votes
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Loyal customer
January 17, 2025

No complaints, just one suggestion. Myself, I buy the parts not to replace something on a burromax but for building custom one off bikes. It would help tremendously if in the parts listing descriptions, you guys included specific measurements. Ex: sprocket i.d., bolt circle measurement, adjacent bolt hole distance. Or the triple trees same thing, fork slot size plate thickness. The forks themselves, diameter and if they're one diameter throughout the length or do they get thicker where the upper and or lower triple trees sit. Brake rotor bolt circle, brake caliper mounting hole distance along with the caliper brackets. You get the point

Date of experience: January 6, 2025
Texas
1 review
0 helpful votes
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The bike is still in the box.
January 17, 2025

So far so good. The bike is a gift for my grandson's birthday in a couple of weeks.

The box arrived damaged so hopefully nothing inside is damaged but I'll let you know if it is.

Unable to rate at this time.

Date of experience: January 12, 2025
Missouri
1 review
0 helpful votes
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Perfect Purchase Experience
December 29, 2024

Online, Burromax has a great site that is easy to navigate, and shows the current availability of each product. Ordering was easy. However, the pickup/delivery experience was second to none. We were walked through (thoroughly) each inch of the new bike, and showed how it operates, how to maintain it, and lots of info that made us know we picked the 'right' bike for our grandkids. The best part - the enthusiasm shown during the demonstration! Very charismatic - which goes a long way in making the purchase experience perfect.

Date of experience: December 23, 2024
Nebraska
1 review
0 helpful votes
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Tt250 side cover
December 29, 2024

Like how I got a call back from somebody today without even leaving the message that sound like the owner possibly maybe I don't know

Date of experience: December 25, 2024
Alabama
1 review
0 helpful votes
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Very easy to order
December 28, 2024

Fast ordering and fast shipping and got here in time for Christmas.

Date of experience: December 17, 2024
Texas
1 review
0 helpful votes
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Products
December 20, 2024

Good OEM replacement parts to keep these bikes going. Will come back as needed

Date of experience: December 9, 2024
Iowa
1 review
0 helpful votes
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I received it
December 18, 2024

I got the part and the part works great but my chain keeps falling off of the sprocket

Date of experience: December 8, 2024
Alabama
1 review
0 helpful votes
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Great bike
December 16, 2024

Just bought this bike for my 5 year old son and he loves it and we are happy with the performance compared to other brands we have tried.

Date of experience: December 6, 2024
Virginia
1 review
0 helpful votes
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I love these bikes!
December 12, 2024
Updated review

Easy to navigate website, and the products are great. Tough little bikes that even an adult can ride.

Date of experience: December 9, 2024

Easy to navigate
June 16, 2024
Previous review

Easy to navigate

Date of experience: June 6, 2024
Kansas
1 review
0 helpful votes
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Just what we were looking for!
December 8, 2024

Was very easy and shipping was fast! No problem getting what we were looking for!

Date of experience: December 5, 2024
Illinois
1 review
0 helpful votes
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Fastest Shipping!
December 7, 2024

I am very pleased with packaging and shipping. I ordered it in the afternoon and received the TT350R the very next day. Although I haven't put it together yet since it is a christmas present, I am sure my daughter will love it. Thanks Burromax!

Date of experience: November 27, 2024
DO
1 review
0 helpful votes
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Arrived quickly!
December 7, 2024

It's a Christmas gift so we haven't tried it yet but we have been so excited to purchase! Been checking this brand out for a year!

Date of experience: November 27, 2024
Nevada
1 review
0 helpful votes
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Super easy to work with
December 7, 2024

We bought it on the Black Friday sale and it was here in a week! My daughter was so excited and she loves it

Date of experience: November 26, 2024
Ohio
1 review
0 helpful votes
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Impressive
November 30, 2024

Impressive. The entire experience was great. Customer service is becoming a thing of the past, but not with this company, and it's appreciated.

Date of experience: November 27, 2024
Florida
1 review
0 helpful votes
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TT1100
November 30, 2024

Nice website very easy to use the bike showed up quick and was easy to assemble with provided instructions. I can confirm the bike will do 32 mph with my 160 lbs on it!

Date of experience: November 26, 2024
Georgia
1 review
0 helpful votes
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My son lost his charger in a home fire and we were able to order one and fit perfectly and it was so easy to order. We just followed them model number and we had it in a matter of days.

Date of experience: November 19, 2024
Alabama
1 review
0 helpful votes
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Everyone needs one!
November 29, 2024

Bought 2 of the 750's used but in good shape and I'm loving it we zip around town and have a ball on them

Date of experience: November 28, 2024
Missouri
1 review
0 helpful votes
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We love the quality of Burromax!
November 27, 2024

This is our second Burromax and it's worth spending the money on a good product. Our first one is over 4 years old and still runs great. We just upgraded our 10 year old for Christmas to a faster model. His brother now gets his 350 so they can ride together.

Date of experience: November 17, 2024